[njbchbum]

Originally Posted by justjim

How do you find the Town Squares web cams?? I'm sure its right here on my computer somewhere?

Spanish Springs Town Square, The Villages

or click on the temperature in the upper right-hand corner of this website:
The Villages - Florida's Friendliest Retirement Hometown - New Home Sales, Home Resales, Build Your Dream Home, Brownwood Paddock Square

[kbace6]

11:30am Wednesday, still no web cams.

[kathy and al]

I have been told by a local computer store that when this occurs it's generally because the company (The Villages) has not paid their rental fees to Axis (the camera/live streaming supplier) and Axis has shut the service down. I don't know this to be actually true but that is the way it was stated to me. Can absolutely tell you that there is no problem with your computer in so far as attempting to access the 2 webcams. Hope someone can get some definitive answers soon.

[kathy and al]

Originally Posted by njbchbum

received this reply from the villages info e-mail:

Thank you for contacting us! We’ve checked the webcams this morning and they seem to be working properly. If you continue to experience problems, please let us know.
Thanks!

so i replied that there are several other known incidents of not being able to see the cams. i wonder how they did and thought they were okay!

no reply from dist gov/daily sun

If they told you they were working fine then I wonder how they can view the 2 webcams but no one else out here can?? Very suspicious to say the least.

[njbchbum]

just checked - the cams are working! and it looks like a lovely day in the villages! hope it stays that way for all of you there!

[kbace6]

They are back up ONLINE! Yippee! I get to watch other people having fun while I am at work! ....... Wait a minute...... That's not right......

[Virtual Geezer]

Originally Posted by kathy and al

If they told you they were working fine then I wonder how they can view the 2 webcams but no one else out here can?? Very suspicious to say the least.

I do not believe that TV did not pay their bill as you stated in another post and I say this because TV does their own streaming over an Embarq network. They use Axis security cameras for their web came. This is not just a run of the mill home brew web cam set up.

The most common reason for the IT people being able to view the cameras and us users on the outside cannot is because a trust link in the server was probably not set correctly. This is a very common problem in the server / networking environment. This commonly happens when server software is upgraded and one of the hundreds of settings may have been overlaid and the trust link was broken.

A couple of years ago I was in TV and was using the rec centers for internet access via their WIFI. I could not get into the pre-owned or new home listings while using their WIFI. I passed this information onto my sales rep and said "I wonder how many sales were lost because no one can access the sales web site from the rec centers". The rep called their main IT person and had him come in so that I could explain everything to him. They then asked me to go across the square to meet with an IT person and explain things to them. That IT person listened and could not believe it. I said I can get into the site from Barns & Nobel but not the rec centers. He was going to take his lap top out during lunch and give it a try. Sure enough he had the same problem. He called me later in the day saying they found the problem as a trusted link setting was not correct. I asked him if they just updated there server software and he said yes, how did I know. It is a common missed issue that I have seen to many times to count and it takes is one setting and everything works properly.

My money is betting on the trusted link / software upgrade.

VG

[kathy and al]

Originally Posted by Virtual Geezer

I do not believe that TV did not pay their bill as you stated in another post and I say this because TV does their own streaming over an Embarq network. They use Axis security cameras for their web came. This is not just a run of the mill home brew web cam set up.

The most common reason for the IT people being able to view the cameras and us users on the outside cannot is because a trust link in the server was probably not set correctly. This is a very common problem in the server / networking environment. This commonly happens when server software is upgraded and one of the hundreds of settings may have been overlaid and the trust link was broken.

A couple of years ago I was in TV and was using the rec centers for internet access via their WIFI. I could not get into the pre-owned or new home listings while using their WIFI. I passed this information onto my sales rep and said "I wonder how many sales were lost because no one can access the sales web site from the rec centers". The rep called their main IT person and had him come in so that I could explain everything to him. They then asked me to go across the square to meet with an IT person and explain things to them. That IT person listened and could not believe it. I said I can get into the site from Barns & Nobel but not the rec centers. He was going to take his lap top out during lunch and give it a try. Sure enough he had the same problem. He called me later in the day saying they found the problem as a trusted link setting was not correct. I asked him if they just updated there server software and he said yes, how did I know. It is a common missed issue that I have seen to many times to count and it takes is one setting and everything works properly.

My money is betting on the trusted link / software upgrade.

VG

VG-just to be clear, I did not say that the Villages did not pay their camera/live streaming bill. What I said was "I was told by a local computer shop that usually that is what causes the interruption in service." They could have been wrong (and probably were) but that's what their explanation was based on past experience.
Thanks for all your input. You certainly have an extraordinary amount of insightful info for those of us on this site. I personally appreciate your responses and have gained a lot of personal knowledge by reading your posts.
And it's great to have the webcams back in operation.