[dewilson58]

Originally Posted by DaleDivine

Warranty for golf cart is like a car warranty, you don't have to go to the dealership for work. Just keep your receipt...

Use great care if you follow this post.

[LateBoomer]

so by coincidence, I ran into the guy from Village Carts that sold me mine and I asked him about service. He said, if you bought from us, basic service is a 4-6 week wait due to demand. however, if your cart is inoperable/emergency situation that they will get you right in. if you don't buy from them, you get behind those that have in the queue

[jimkerr]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

So what? Have a mobile tech do your work then.

Complaining here isn’t going to change anything.

[graciegirl]

Originally Posted by LateBoomer

they are overwhelmed with demand as compared to their capacity. it's not like a car dealership. You might look into other repair services including the ones that will come to your house, warranty or not. if it's that critical.

by the way, I have the same problem with scheduling my doctors - they are full up way in advance. It's pure supply and demand. I don't consider my doctors incompetent because their calendars are full

Well said.

[Melly]

I think the complaint is that they didn’t return the call. Which is rude.
These businesses are overwhelmed and have do not have enough help.

[Melly]

Nice information about other golf cart repair services.

[giorgio1948]

Probably due to no one wants to work ~

[giorgio1948]

She can voice her opinion just like you...chill out, don't be rude ~

[mrf6969]

The TV Golf Cart Stores service over 150 carts a day in their stores. If you bought your cart from them and are having mechanical issues they get you right in. Regular maintenance becomes scheduled so on your date they can get you in and out. Their system works great!

[TheTourVan]

Originally Posted by jimkerr

So what? Have a mobile tech do your work then.

Complaining here isn’t going to change anything.

Im fairly new here, so forgive me, but I do not understand this post.

This person started a thread that a Villages owned property where she purchased goods from never returned her call for service.

And that service is backed up for quite a while.

Is sharing that information not allowed? Seems like it is pretty pertinent to those of us looking at where to do business with.

[PJackpot]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

Had the same experience. Unfortunately for me, the custom club car cart I have is not something others can or will service. I think like a lot of businesses, they cannot find good help.

[hal195z]

Phone number for Todd Casey please

[DaleDivine]

Originally Posted by hal195z

Phone number for Todd Casey please

352-256-2068 / 352-465-3005

[DaleDivine]

Originally Posted by dewilson58

Use great care if you follow this post.

So you think it not in best interest for people that have carts that are still under warranty to use say, Henry, Willies, or Todd Casey? Yamaha warrantied parts for my cart repaired by Mobil Golf Carts.

[dewilson58]

Originally Posted by DaleDivine

So you think it not in best interest for people that have carts that are still under warranty to use say, Henry, Willies, or Todd Casey? Yamaha warrantied parts for my cart repaired by Mobil Golf Carts.

Authorized Yamaha Tech.

You stated, just keep the receipt.