Villages Hospital ER worst I’ve ever been to.

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  #151  
Old 05-31-2021, 08:38 PM
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Originally Posted by golfing eagles View Post
Acinetobacter baumannii? It is a frequent etiologic agent of nosocomial infections, can colonize skin, tends to rapidly develop antibiotic resistance. I'm not sure if it , despite the similarity in names, cause acne. And I like the idea of becoming a bartender

PS. I wasn't an ER doc. I was an internist, but in private group practice at a 300 bed community hospital, so I spent plenty of time in the ER admitting patients since for most of my career we didn't have hospitalists. Previously, (in the stone age before ER residency trained docs), I did run the ER in a 700 bed NYC hospital for 2 years. I was also at various times chairman of QA, chairman of P&T, and chief of staff, as well as associate professor of medicine at SUNY medial school. So in general, I have a pretty good idea of what I'm talking about (but apparently some believe my expertise is not as extensive as someone who does a 3 minute google search)
You need one of these...

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Old 05-31-2021, 08:51 PM
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You need one of these...

The Villages Florida
Thanks, but I already have one. Except it states University of New York. And I have eight others as well.
  #153  
Old 06-01-2021, 06:45 AM
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Thanks, but I already have one. Except it states University of New York. And I have eight others as well.
Those others are useless against the Google one...
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Old 06-01-2021, 06:49 AM
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Those others are useless against the Google one...
Some people on this site think so. But I'm not a dementia specialist
  #155  
Old 06-01-2021, 09:11 AM
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Default Knee Sprain??? ER??

Sorry for the poor customer service, but knee sprains are not appropriate for an ER visit. As a retired Paramedic & Instructor, I always told the public the Emergency Room is for Emergencies. Cardiovascular issues, trauma, medical emergencies, et al. Minor medical issues & injuries should report to Urgent Care or a Physician’s office.
We used to use the term “GOMER” for these minor cases showing up in ER. Get Out of My ER.
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I recently had the misfortune of having to use the Villages ER. Absolute worst experience of my life. We arrived at apx 5:15 pm. We were treated extremely rudely by the elderly gentleman registering patients. We first had to ask if that was the line, as there really was no formal line. His tone and customer service were appalling. And yes he was a paid employee and not a volunteer. We then were directed to the billing person, who was also untrained and very rude. She asked for my insurance information. I handed her the workman’s comp form which had all the info needed. She handed it back and said she needed my insurance card. After pointing out this was a workman’s comp claim and this was not going on my personal insurance, she snatched the papers back out of my hand and complained that she did not know how to file a workman’s comp claim. My wife quickly took me to a seat as she could tell I was about to snap. So 2 hours later we are taken back to get an X-ray on my injured right knee. After completing the X-rays we are taken back to the waiting room. After 3 more hours apx 11:00, the ER doctor makes an appearance, he starts sitting with the 8 or 9 people in the waiting room and discussing all of their medical issues right there in the waiting room amongst everyone there. They use to have this thing called Hipaa, apparently that doesn’t exist here in the Villages. By midnight it was finally my turn to have my medical issues discussed aloud in front of everyone. He diagnosed me with a bad knee sprain, ordered me some pain killers, a knee brace and crutches. At 1:30 my wife was tired of waiting and went to check on the above items. 3 times I was asked my height. 3 times they were told 5’9”. They brought out crutches and a knee brace that the lowest adjustment was for someone 6’2”. At 2 am I stormed out the front door with nothing that fit, and no pain meds as all the pharmacy’s are closed and they don’t give medications out at that ER. What a joke! Turns out, after going to a real doctor the next day, that I had a completely torn in half ACL. NOT A BAD SPRAIN! If anyone knows of a good lawyer I would love their name, as hipaa laws were broken, the misdiagnosis without out even doing an MRI was reckless. I even asked him why they weren’t doing an MRI, to which he responded we don’t do those here. What??? Are you kidding me? So after being there for about nine hours, we were worse off than when we got there, and the sad part is they will still get paid.
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  #156  
Old 06-02-2021, 08:05 AM
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I actually appreciate the OP sharing their experience here. It may or may not be colored by their own personal mood, but those here who feel compelled to call anyone who complains "entitled" and/or describes their story as "smelling fishy" is trying to keep others from sharing any future negative comments for fear of similar treatment. We're all (or at least should be) adults here and can make up our own minds about differing points of view expressed here, and I for one appreciate anyone who risks the snarky comments sure to come as possibly saving others from having the same bad experiences in the future. That goes for health care, home repair & improvements, restaurants, you name it, that's one of the reasons I come here to learn from other Villager's experiences. Take care everyone.
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Old 06-02-2021, 09:06 AM
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Many years ago my wife had a terrible bicycling accident. Serious. It required an emergency ambulance ride into TV Hospital and major reconstructive surgery that followed.

She was very well treated by everyone there. Sadly, her surgeon has moved away.
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knee, back, waiting, insurance, hours


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