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Workman Cancels Airport Shuttles

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  #31  
Old 09-01-2023, 03:41 PM
Bogie Shooter Bogie Shooter is offline
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Originally Posted by paulajr View Post
The busses will still be there..repainted.
I doubt they will continue to use those big vans for shuttle purposes.
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  #32  
Old 09-01-2023, 04:03 PM
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Half hour on hold for customer service and still no answer. Not good

Last edited by Babubhat; 09-01-2023 at 04:09 PM.
  #33  
Old 09-01-2023, 04:16 PM
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Originally Posted by paulajr View Post
The busses will still be there..repainted.
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Originally Posted by Babubhat View Post
Half hour on hold for customer service and still no answer. Not good
Probably not getting many calls with the announcement. I would expect they would be busy.
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  #34  
Old 09-01-2023, 04:17 PM
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I’m not a fan of decreased competition
  #35  
Old 09-01-2023, 04:43 PM
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Current update.

The direct route is running the Workman branded large bus as before.

One hour on hold with no response is not acceptable under any circumstances

Last edited by Babubhat; 09-01-2023 at 05:20 PM.
  #36  
Old 09-02-2023, 07:43 PM
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  #37  
Old 09-03-2023, 06:17 AM
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Many DO NOT REALIZE, that Groome called their booked clients traveling for this past Tuesday(8/29) & Wednesday(8/30) on Monday evening notifying that they were canceling reservations because they were shutting down during the hurricane. I understand about Wednesday morning because of the expected weather, BUT Tuesday afternoon and evening when nothing was expected yet? They left hundreds stranded having to look for rides home on Tuesday for themselves or family members coming in for the holiday. So what happens next time, is this how their going to operate? There was no bad weather on Tuesday, but they canceled those riders trips. Not good! I'll stick with Dave's Airport Transportation private car service. They are licensed and commercially insured and have 21 vehicles. They picked up my sister +4 and her plane was 2+ hours late Tuesday night and didn't arrive until 11:10pm, and their car was there upon arrival. Give them a call, communication between their clients is second to none. 352-223-4696
  #38  
Old 09-03-2023, 07:09 AM
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While I'm not a fan of less competition, we have used Groome twice in the last few months and were very pleased with the service.
  #39  
Old 09-12-2023, 10:21 AM
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Default Workman Airport Transportation Credits…Problem!

Workman Airport Transportation Problems!!!

For those of us who had credits with Workman…good luck. I just got off the phone with them, and apparently they’re trying to “wash their hands” of all of it. They said they had turned all that over to Groome, and Groome would be honoring those credits. They said my issue would be with Groome, as they had sold everything to Groome. I said I had called Groome, and that Groome wasn’t honoring, or knew of, any such credits. Therefore, my issue is with Workman, as it was Workman who I had contracted with, had paid, and had earned credits with.
  #40  
Old 09-12-2023, 11:11 AM
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Originally Posted by JGibson View Post
Groom has both express and door-to-door for $40.

We need a major Airport in Ocala, Orlando is too far and too crowded.
The Villages continues to build south toward Orlando and Tampa and not north toward Ocala. A major airport in Ocala seems a very “long shot” at best. Better service by Groom or another company to Orlando Sanford airport would be helpful. More destinations out of Sanford would be helpful too.
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  #41  
Old 09-12-2023, 11:50 AM
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As an update…just got a call from a Workman (manager/owner?), from phone 407-947-0158. He basically said that yes, those that had earned credits with them we out of luck, as they were going to do nothing to honor them.
  #42  
Old 09-12-2023, 12:25 PM
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Originally Posted by gmdds View Post
As an update…just got a call from a Workman (manager/owner?), from phone 407-947-0158. He basically said that yes, those that had earned credits with them we out of luck, as they were going to do nothing to honor them.
I thought they were still running the bus excursions/day trips. They did not declare bankruptcy so if I was affected there would be some calls made to Seniors versus Crime and the Florida Attorney General. I would think they are also regulated by a state agency
  #43  
Old 09-12-2023, 12:33 PM
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Originally Posted by asianthree View Post
Groom had better late and early schedule, and if your plane was late with workman you were left behind. So monopoly on MCO ride. Groome does have smaller units but have never had more than 6 people
Do not use anyone. Live in Spanish Springs. Less than 90 minutes to off site parking, $8-$10 a day to park. No waiting when we get back to Orlando(we fly to the west a lot and planes come in late). No necessity of having to get to drop off and pick up spot.
  #44  
Old 09-12-2023, 12:42 PM
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Originally Posted by Bilyclub View Post
I thought they were still running the bus excursions/day trips. They did not declare bankruptcy so if I was affected there would be some calls made to Seniors versus Crime and the Florida Attorney General. I would think they are also regulated by a state agency
why would it be considered a crime If a company cannot honor a credit for a service they are no longer in the business of providing? They aren't refusing to give you credit on your next ride to the airport with them, they simply no longer offer any rides to the airport at all.
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  #45  
Old 09-12-2023, 12:47 PM
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