[maistocars]

Go to Xfinity Rolling Acres- 1.2G for $65/mo for 2 years.

[Janie123]

Originally Posted by mtdjed

Verizon option may be wonderful but alas, not available. I've been on waiting list for a year scanning the horizon for a new tower going up. Can't get any hint from them.

Try switching to Quantum (CenturyLink) if you have fiber at your home. If not, try T-mobile using 5G. I have been using fiber from CenturyLink and now I upgraded to Quantum and am very happy. Great speeds… upwards of 800Mbs download speeds. They have a 500Mbs rate as well and I believe it is guaranteed for life. I have heard good things about 5G service as well. Add a battery to the 5G modem and you have WiFi even when power is out to your phones and tablets.

[Bill14564]

Originally Posted by maistocars

Go to Xfinity Rolling Acres- 1.2G for $65/mo for 2 years.

No thank you. That would be $800 more than I pay and almost $400 more than a number of people have mentioned here.

[jrref]

Originally Posted by mraines

I don't know what "NOW" is. How do you get internet so cheaply? I would not complain if I had your bill. I recently went over my data allotment and also went to the store on 441. I asked why I am using more data when I live alone and haven't changed anything. I was told that if I stream, the streaming is getting better HD or something so I am using more data. Not being tech smart, I accepted this explanation. They adjusted my bill and gave me unlimited data, but it's certainly not as low as yours.

The NOW service has no data cap. I guess with the speeds they are providing with this service there is little possibility of anyone reaching the data cap.

[jrref]

Originally Posted by Bill14564

No thank you. That would be $800 more than I pay and almost $400 more than a number of people have mentioned here.

True unless you caught that $35/month 1Gbs, no time limit, service that Quantum offered during December. Now that I think about it, that was a great deal and although I got many signed up, there still were some that didn't go for it that wished they did. Maybe they will offer it again next year. Just like the NOW service this $35/month Quantum service was NOT an offer but price for life. The only caveat is you can't suspend or change the service in any way or you loose the price. I think the Xfinity NOW service will probably stay at $30 for a long time if they get a lot of customers. Also, I think they are trying to manage subscriber losses in areas where Xfinity was the only choice but now it's not. I was at a Villagers home in Duval yesterday and they had Quantum installed in their area last year. Bonita Villas had it installed this year so as time goes on, people in the Villages are getting more choice which is good. Unfortunately, for Xfinity, these new NOW customers eat into their regular full price paying customer base so I'm not sure how the business model works for them.

[Bill14564]

Originally Posted by jrref

The NOW service has no data cap. I guess with the speeds they are providing with this service there is little possibility of anyone reaching the data cap.

Bad guess.

I don't use 100Mbps (probably more like 20Mbps) and I don't stream more than about four hours per day but I can come close to 1TB in a month. More hours streaming would easily put me over the 1TB limit on Xfinity's regular service.

[DonnaNi4os]

Originally Posted by Arctic Fox

The monthly charge for the slowest internet has just gone up to $48 (it was $30 last year) so I looked for a better deal.

They are offering "Now" for $30 a month, no contract, so I decided that would work for me.

I tried switching on-line but ended up going round in circles. The Chat assistant was useless but I eventually persuaded it to give me an agent. After ten minutes the agent (Moses) said he had limited access to my account info so couldn't help me, and just cut me off. I fought my way back to another agent (I****a) who sounded promising and offered to cut my bill. After 30 minutes of idle chat she came up with an offer of $55!

I eventually found out that you can't have Now if you already subscribe for another service, so you have to cancel that, then wait a few days (without any internet) for the Now equipment to arrive.

I have scheduled an appointment at the Rolling Acres store and am hoping that they may have the equipment there so I can switch without interruption. Judging from the fact that the earliest available appointment is next Friday I think there must be a lot of people who have just had a rate increase and want to renegotiate.

Comcast never fails to disappoint with its lack of appreciation of its customers - I am "Platinum" but I suspect that's just to boost my ego as I don't see any benefits from having been with them for ten years. Sadly, no other choice in this neck of the woods.

Whenever I want to speak with an agent I say “retention”. If that doesn’t work I say “disconnect”. It works every time. They manage to find a better package for me every time without getting a huge jump in cost. It is important to call several days before your service renews. If you don’t you can expect a substantial price increase. I simply mark my calendar in advance so I don’t forget. Good luck.

[tjdmlhw]

If you haven't already, try going into one of their stores and having a tech check to see if you can get it. When my Xfinity internet service went to over $100 a month, I checked the online sites for Verizon, T-mobile, and AT&T to see if I could over the air internet. All 3 said that my house was not in their service area.

We have AT&T phones and my internet service worked great, so I couldn't understand why I couldn't get it for the home. I went into the store at Brownwood to check and the salesman said that the service was available in my area and signed me up for it. When I got home, I connected the modem and then started using the over the air internet. We unplugged the Xfinity box and used AT&T for the next few days to try it out. Then I took the Xfinity equipment to Rolling Acres and cancel my service.

There have been a few times when the TV has frozen, but this was resolved by turning the Roku off and back on so that it reconnected to the wifi.

[jrref]

Originally Posted by Bill14564

Bad guess.

I don't use 100Mbps (probably more like 20Mbps) and I don't stream more than about four hours per day but I can come close to 1TB in a month. More hours streaming would easily put me over the 1TB limit on Xfinity's regular service.

Then why do you think there is no cap on the cheapest service and a cap on the regular priced service?

[Arctic Fox]

Originally Posted by jrref

Then why do you think there is no cap on the cheapest service and a cap on the regular priced service?

Here is the link:

NOW Internet - Affordable Internet

One monthly price with taxes and fees included. No annual contracts. Just great internet with a consistent connection — backed by the Xfinity network.

WiFi equipment included
Unlimited data included
Set up and self-install in minutes
Flexibility to pause and resume your service

With no contract, I suspect they can change the price and put on a data cap whenever they like, but for now it looks like a good offer

[Bill14564]

Originally Posted by jrref

Then why do you think there is no cap on the cheapest service and a cap on the regular priced service?

My guess: Those that are likely to spend a lot of time on the internet or rely on the internet have already purchased the "regular" Xfinity plans that have the caps. Those that are purchasing the NOW plans that don't have caps today are new to the internet or just want it for email or downloading Kindle books. This is Xfinity trying to gain entry into a new set of customers and the no-caps language is marketing.

I suspect things will change and more people will switch to the cheaper plan. When that happens, the cheaper plan will become more expensive and caps might be put in place.

That's if there isn't already some fine print that says your speeds could be lowered if you exceed a certain number of GB in a month. "Lowered" and not "capped" or "extra charge" means they would still be able to advertise no caps while effectively limiting usage.

[jrref]

Originally Posted by Bill14564

My guess: Those that are likely to spend a lot of time on the internet or rely on the internet have already purchased the "regular" Xfinity plans that have the caps. Those that are purchasing the NOW plans that don't have caps today are new to the internet or just want it for email or downloading Kindle books. This is Xfinity trying to gain entry into a new set of customers and the no-caps language is marketing.

I suspect things will change and more people will switch to the cheaper plan. When that happens, the cheaper plan will become more expensive and caps might be put in place.

That's if there isn't already some fine print that says your speeds could be lowered if you exceed a certain number of GB in a month. "Lowered" and not "capped" or "extra charge" means they would still be able to advertise no caps while effectively limiting usage.

Interesting.

I would think those who want basic internet would change to this service and there could be a lot of people making the switch to keep costs low and only get the internet bandwidth that's needed. They could also be doing what Quantum did a while back. Offering a very cheap, low speed service and then increasing the price a little once some critical mass were on the service.

If you look at it from a technical view, the NOW service, except for the equipment, rides over the same cable lines, switches and servers as the regular priced customers. Maybe they get less priority at high usage times but I would think the cost for transport should be about the same. Maybe they can offer a cheaper price because they are using refurbished equipment that they would have otherwise discarted? I would think when the service price gets low enough, the margin is so small that it's not cost effective for them to offer the service?

It will be interesting to see what happens.

[jrref]

So, I found a better internet offer than Xfinity Now.

Just got an offer in the mail from Spectrum:

$20/month, up to 100Mbs download Max, 10Mbs upload Max, no contract, no tax, no fees, No data caps, 2 year price guarantee! According to the mail piece you have to be a "preferred customer" to get this deal. Not sure what that means but that's the only caveat.

So, If you only want to pay for the internet speed that you need and nothing more, this is the package to get.

It looks like Spectrum and Xfinity are fighting over which will be the cheapest and get customers. I wonder if we will see $10/month for $50Mbs or maybe $5/month for 25Mbs soon?

[Skip]

Problem with switching to a different provider is that you will lose your comcast.net email box. So many of my accounts use my comcast.net email address as my ID, I might get locked out of banking, ordering and other necessary accounts if that address goes away. Even cancel Xfinity FAST, wait 3 days and order NOW internet might cause this problem. How many here have switched from Xfinity FAST to NOW and how did you do it? Can they do it at an Xfinity storefront?

Skip

[Bill14564]

Originally Posted by Skip

Problem with switching to a different provider is that you will lose your comcast.net email box. So many of my accounts use my comcast.net email address as my ID, I might get locked out of banking, ordering and other necessary accounts if that address goes away. Even cancel Xfinity FAST, wait 3 days and order NOW internet might cause this problem. How many here have switched from Xfinity FAST to NOW and how did you do it? Can they do it at an Xfinity storefront?

Skip

I left Xfinity a year ago and I know my @comcast.net address still works.