[McClendons]

As one poster stated, there is one complete ethernet cable run to top of cabinets above frig. That is plugged into a wireless router with an said of you street number/name (can be changed of course). The ethernet cables in the garage box are not terminated! Mine were connected at the wall coxes though

I hired centric to install the switch, and thet also terminate the cables. The price. I think was 200 ish, but was well worth it to me because original cable installer had left the ethernet return cable too short. They had to run a new cable, whi h goes through same channel of fiber....so risk of breaking fiber (my fiber modem is above fridge). Terminating ethernet is tedious anyway.

The wireless router they supply is OK, but i replaced mine with an eero mesh. Better coverage on larger houses, and rates better.

[biker1]

Typically, QuantumFiber is providing all equipment. However, if you want to use your own then you will actually need a router. Typically, QuantumFiber will deliver a dynamic IP address to an RJ-45 jack somewhere in your house. You can plug essentially any contemporary router (or computer or VoIP phone) into the jack. Pretty much any Wi-Fi 6 router will be a good choice. I would suggest one of the mesh routers for a larger home or one where the router isn’t centrally located. The “modemish” functionality is provided by Quantum supplied equipment in your low-voltage panel or in a box on the outside of your house for older CenturyLink fiber installations. From that location, they typically use the existing cat5/6 cable in your walls to where your router will be located.

Originally Posted by Bridget Staunton

Can you tell me what modem is compatible with Quantum, we need to purchase one or if you could, let me know how to contact you. Thanks a million. We tried to have someone come to house they said didn’t know anything about fiber

[Justputt]

I've had Centric fiber in my home in Dabney for over a year. Very happy with the price ($65/mo) and service for the 1Gb internet. They do offer 100Mb speed for $40/mo if anyone wants to be that slow . Their TV packages seem pricy, so we went with YouTube TV and my wife wanted Netflix. The modem and wireless router are usually in the house above the cabinet over the frig. The house is prewired for standard ethernet cable as well, but the cables are unterminated at the modem and in the low voltage panel in the garage, so if you want to use them, you'll need to properly terminate them and plug it into the wireless router as well as a switch in the LV panel. This is a simple DYI job that you can get everything you need at Lowes/Home Depot, etc. All the houses are live at when finished, and I think I remember being told they'll stay live for several weeks until you make up your mind to use Centric or not. Given the price and performance, I see no reason to use any other provider unless you want a more extensive TV package. The set top box is $8/mo. if your TV needs it; ours doesn't.

I haven't used the cable connections, but I suspect they're not terminated either, since there are a bunch of unterminated black cables in the LV panel too. In summary, as long as you're operating wirelessly, you need do nothing but active your account and enjoy 1Gb speed.

[rsmurano]

If you use your on routers, get the new 6e or 7 routers, they make a huge difference. I use 4 6e mesh network routers and the new 6e features a backhaul of 2Gb speeds between the routers in wireless mode. But 2 of my 4 routers are hooked up by wired connections for better more consistent speeds.
If you want to use an older router, I got 2 I’ll sell you, they will work just fine in wireless bridge mode if you can’t hook them up wired.
You can buy th equipment to terminate the cables but if you do, get the tester too. It’s not as easy as you think, mainly because you’re lying on the floor terminating all your rooms, in the garage with a step stool, and on a ladder in the kitchen. I guarantee you when you terminate the cables, you will screw up the pairs going into the plug and only a tester will tell you if you did the job correctly. Galaxy wanted $900 to terminate my 6 cables in the house, that entails terminating the ends in the garage box and changing out the outlets in each room. I used to build enterprise networks 35 years ago, so bought the tools, the fluke tester, the the wall plates, and connectors for < $100 and did the work myself, so I saved $800. Remember they don’t give you a lot of slack cable in the outlet boxes so don’t cut off too much each time you put the terminator on, you might have to do it again.
Fibre networks like centric are far superior than copper networks like xfinity and spectrum. $40 for 100Mb or $65 for 1Gb, get the 1Gb, 100Mb is too slow

[Justputt]

All the ethernet connections in the house are terminated, and wall plates in place except the one above the frig at the router and modem. The unterminated ethernet cables in the LV panel are waist high, so a stool instead of a ladder is what you'll want. The tester is a nice idea in the event there is a problem, but the wires are color coded, so careful attention is what you really need. The tester only confirms you were or weren't attentive. The only places you need terminate are at the LV panel and at the modem/router location, at least as built in Dabney.

[johnsi911]

Lots of positives here for Centric. I had nothing but problems with the service. It would work fine for a while and then would slow down to unusable rates or completely stop working. Technician came and wanted to blame it on my Mac computer but since we stream all our TV content that would stop as well. I finally dropped them and got Spectrum and everything works fine. The downside with Spectrum is it's expensive. They also advertised 600 MB/sec at $50. When I got my first bill it was around $75. Spectrum said to get the $50 rate, I had to bundle it with another service.

When my promotional rate ends with Spectrum, I will probably try Centric again. I'm thinking the issue I had was with their router. I now have an Eero mesh router setup which I need for my Christmas Light Show and home use.

[Range Rider]

Originally Posted by Bridget Staunton

Can you tell me what modem is compatible with Quantum, we need to purchase one or if you could, let me know how to contact you. Thanks a million. We tried to have someone come to house they said didn’t know anything about fiber

Quantum Fiber provide you their own modem and it provides a whole house Wi-Fi all for $50.00 a month! Their tech will hook-up all your home devices TV's, computer, cell phones, etc for their service.

[PGApromike]

Centric actually did terminate all my cables and labeled them when they installed my Ethernet switch. I have 8 ports around the house I can p plug directly on a wired connection. Did a wonderful job, best customer service in the industry. I'm an ex-IBM IT guy so I have experience in what they do.

[MorTech]

I would like to run a cat cable from the garage box to the center of the house ceiling...Terminate just the living room ethernet cable for wired TV and run a PoE+ capable switch in the garage box to a ceiling mounted wifi 7 Access Point. I think that would be ideal.

[WYgladiator]

We have Centric in Lake Denham. Nothing but positive experiences with them. We did have to add 3 mesh units ($5 ea. Per month) to get consistent signal to our wireless security cameras on the external corners of the house. But since adding them, great reliability.

[Brasshog]

Originally Posted by Bridget Staunton

Can you tell me what modem is compatible with Quantum, we need to purchase one or if you could, let me know how to contact you. Thanks a million. We tried to have someone come to house they said didn’t know anything about fiber

You don’t need your own modem with Quantum Fiber. They supply all equipment. No charge.

[Bridget Staunton]

Yes Brasshog I have their modem but tech said we would be better off buying our own, just don’t know what manufacturer or model to buy. A million thanks

[revfiddle]

I have Centric in my house in Newell. It's already running on day one. All you need to do is change the password. We stream our 2 televisions, our 2 phones and 2 computers. We have never had a problem.

[Ignatz]

Another positive vote for Centric.

We closed on the house, activated their service, and we’re up and running since.

We have tv’s in the house and lanai streaming service, security cameras, computers and tablets in use, etc.

I still work F/T remote from home with lots of applications open all day.

Thankfully we’ve had no issues at all.

[ToddS]

Originally Posted by rsmurano

Always get a fibre network if available. Centric or any other internet provider will not build your internal network, that would be your doing. The cat 5 cables in your house will not be terminated in the interior rooms nor in the network panel in the garage. A friend of mine just moved in the area and this is how his house was wired with centric. I told him he would need to terminate all the cat 5/6 cables and buy a 8 port switch. He hired centric to perform this work.
If possible, use a wired connection if possible over wifi. I use 4 mesh network routers in my house to get coverage in every room and area in the house.
The poster above mentioned getting 600Mb speeds, this could be bad or good. To test the internet speed, you need to hook up a newer pc/Mac to the router and run a speed test. If you do this and get 600Mb, that is very low and you need to call them. The minimum wired speeds should be in the 900+Mb speed. If you got 600Mb using WiFi, that’s not to bad. If you build a better internal wifi network, you can get up to 800Mb

Centric Fiber app downloads to your phone and will test the speed at the router as well as allow you to update ssid name, password, and add a dedicated network such as solo 2.4 ghz for cameras, etc