[JMintzer]

Originally Posted by rustyp

I highly suspect there are 239 TOTV subscribers thus far that are unlikely to use FG services. Nothing less... I suspect FG does not see it your way. Why would they offer to refund $38 only if one doesn't publish bad press about their business via a signed agreement. Power of the pen.

Which has NOTHING to do with them giving the post a "thumbs up"...

That info is only available if one digs deep into the OP's statistics...

It does nothing else to promote the post, other than feed your ego...

Oh, look, I've been "thanked" well over 6,000 times... For what, I'm not sure...

[rustyp]

Originally Posted by rustyp

Hey folks. Let's show Frank Gay we are watching and listening. Also lets say thanks to Mike and Silvia for not being bought out for $38. Go to MikeandSilvia's original post and hit the thank you button. It is the thumbs up button at the bottom. As they say there is power in numbers.

Originally Posted by JMintzer

Yiou know that doesn't do anything to help promote anything, right?

Originally Posted by JMintzer

All it does is let YOU know that people like your post.

Nothing more...

Originally Posted by JMintzer

Which has NOTHING to do with them giving the post a "thumbs up"...

That info is only available if one digs deep into the OP's statistics...

It does nothing else to promote the post, other than feed your ego...

Oh, look, I've been "thanked" well over 6,000 times... For what, I'm not sure...

If you or anyone feels it is a waste of time to push the button - don't push the button. Not rocket science.
I would appreciate you to stop pushing my button. EOM.

[JMintzer]

Originally Posted by rustyp

If you or anyone feels it is a waste of time to push the button - don't push the button. Not rocket science.
I would appreciate you to stop pushing my button. EOM.

Then stop wasting time, asking people to "push your button"...

It keeps bringing your post to the top of the thread (unless that was your mission all along...)

[rustyp]

Originally Posted by JMintzer

Then stop wasting time, asking people to "push your button"...

It keeps bringing your post to the top of the thread (unless that was your mission all along...)

Duh please go back and read - I am not asking anyone to push "my" button. I requested folks to push post #1 - Mike and Silvia's button. I am a hair away from finding the ignore button for my first time ever.

[Quixote]

We had used Kiley several times over the years and had them do an installation without knowing they were about to sell out to Frank Gay Services, one of the most unscrupulous and unsavory companies it's ever been my displeasure to have to deal with. Because it was a warranty issue, the manufacturer required that only the original company would be acceptable.

We are fortunate that the repair itself went smoothly and the problem was—and continues to be—eliminated. We needed Frank Gay Services to sign off on the correction of the issue for us to receive a relatively nominal sum from the manufacturer ($200). Having been paid, do you think for a moment that Gay's manager would even call me back, as I had asked to explain to him exactly what the manufacturer needed? (Do pigs have wings?)

So they came out ahead on my one mandated service call—and I never miss an opportunity to share this story. I am not discrediting Frank Gay Services; I don't have to when they do it so well.... I could name the manager but don't have to, since he represents the entire company. And I still receive invitations for service, motivating me even more, and the feeling of satisfaction is priceless!

[Quixote]

I just posted a reply, which promptly disappeared! Would whoever manages the site please return it to this thread. Thank you.

[BrianL99]

Originally Posted by Mike&Silvia

I recently sought estimates for a simple plumbing job - running a water line across a 30' garage to a new outdoor hose bib. I got the following three estimates:

1. Mike Scott Plumbing $350 (no estimate fee)
2. Anthony Torri Plumbing $325 (no estimate fee)
3. Frank Gay Services $2158 ($38 estimate fee)

After two calls to Frank Gay Services, seeking to speak to a manager and being promised a callback, I finally got through to a customer service person who said that they would refund my $38 estimate fee if I signed an agreement to keep my dissatisfaction silent. The form required me to not "post or author any detrimental reviews, blogs, etc. regarding the Company, in any form, whether written or oral."

My silence cannot be purchased for $38. I am a new homeowner in The Villages. The majority of service companies that I have dealt with have been upstanding and a pleasure to do business with, however, when I find a company that exploits and takes advantage of unsuspecting homeowners, I want to share my experience and help others avoid making a bad decision.

Thanks for posting about the scumballs.

If you need a Plumber in the future, Joel is great, fast, fair and a good guy.

[JMintzer]

Originally Posted by rustyp

Duh please go back and read - I am not asking anyone to push "my" button. I requested folks to push post #1 - Mike and Silvia's button. I am a hair away from finding the ignore button for my first time ever.

"Pushing Post #1"? How exactly is "liking that post" going to do anything?

Please explain it to me...

[rustyp]

Originally Posted by rustyp

Duh please go back and read - I am not asking anyone to push "my" button. I requested folks to push post #1 - Mike and Silvia's button. I am a hair away from finding the ignore button for my first time ever.

Originally Posted by JMintzer

"Pushing Post #1"? How exactly is "liking that post" going to do anything?

Please explain it to me...

I found the ignore button ! Virginity lost.

[gottagetoutofhere]

Originally Posted by Mike&Silvia

I recently sought estimates for a simple plumbing job - running a water line across a 30' garage to a new outdoor hose bib. I got the following three estimates:

1. Mike Scott Plumbing $350 (no estimate fee)
2. Anthony Torri Plumbing $325 (no estimate fee)
3. Frank Gay Services $2158 ($38 estimate fee)

After two calls to Frank Gay Services, seeking to speak to a manager and being promised a callback, I finally got through to a customer service person who said that they would refund my $38 estimate fee if I signed an agreement to keep my dissatisfaction silent. The form required me to not "post or author any detrimental reviews, blogs, etc. regarding the Company, in any form, whether written or oral."

My silence cannot be purchased for $38. I am a new homeowner in The Villages. The majority of service companies that I have dealt with have been upstanding and a pleasure to do business with, however, when I find a company that exploits and takes advantage of unsuspecting homeowners, I want to share my experience and help others avoid making a bad decision.

Mike and Silvia - Welcome to the villages - A lot of these high dollar "contractors" are owned by the Villages bosses (Morse, Blocker, Arnold). These bosses all work for the family.
Docs, Masseys, T&D, etc. Steer clear of those connected to the family
I used Anthony Torri twice - both times excellent service!!

[JMintzer]

Originally Posted by rustyp

[/COLOR]



I found the ignore button ! Virginity lost.

Just as I thought, you can;'t explain the reasoning...

[Two Bills]

[rustyp]

Originally Posted by PugMom

but they have clever radio ads! that must be where all the talent is going

I have not heard the ads. Where are the adverts ?

[ThirdOfFive]

Haven't used Frank Gay for plumbing services so I have no comment one way or the other on his rates, business practices or quality of services rendered. I WILL however echo another poster in this thread about the annoying ads! That sarcastic woman with the British accent answering the phone is an incredible turn-off. Yuck!

This thread does however reinforce something that seems to be more and more evident. There seems to be two kinds of businesses serving Villagers: those who are building a business based on reputation, and those who see Villagers as mere dollar signs. It pays to be able to recognize the difference.

For what it's worth, we use Village Plumbers LLC. Reasonable, prompt and fair. AND they stand behind their product. We purchased a kitchen sink and faucet from them some time back. After about 18 months it was running noticeably more slowly. We called them and explained the problem: a guy was out that afternoon, took the faucet apart and noted that the screen was corroded to the point that it was blocking the flow. He replaced the screen and told us that a good preventative would be to soak the faucet head in vinegar every three months or so. Best of all--no charge.

[UpNorth]

Originally Posted by rustyp

I have not heard the ads. Where are the adverts ?

Trust me - you don't want to subject yourself to their stupid, annoying radio ads,