Quote:
Originally Posted by Blueblaze
And yet, it's becoming impossible to use cash.
Just this weekend, I checked my credit card online and discovered that my new dentist (Smile Design in Mulberry) had hit my card for $25 twice on the same day, AFTER I'd already paid the agreed $55 at the desk on the day of service. They just used the number and helped themselves. This was after last week, when they sent a bill demanding payment for the insured amounts (about $300). When I called to ask what the deal was, they told me to ignore the bill (that said they'd charge a late fee if I didn't pay it), and wait 3 weeks to verify that insurance paid it. But they refused to send a corrected bill (I guess, so they can help themselves to a "late" fee using my unauthorized credit card number again).
Everyone you deal with these days is a crook. Just look at your next insurance statement if you need proof. The cops refuse to investigate crime unless it's to shake down normal folks for breaking an absurd speed limit. And, as I mentioned earlier, I've already discovered that even ID protection insurance is just another scam.
This country has become so corrupt that we make Mexico look like a bastion of virtue. At least in Mexico, you can bribe a cop to do his damned job!
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If misery loves company, I will tell you we have experience the very same type of "don't worry about the words to the effect that you'll be charged a late fee if your insurance company does not get the payment here on time", yet in the same breath refusing to send a written statement to back up what they responded to orally. It's a mine field at every turn. Ordered a Christmas present ($190 coffee maker and a burr grinder, from Gevi company. A Chinese "front" in Calif. that pretends to be an "Italian" company (because Gevi was a legitimate company at one time). Only received ONE of the items, and that was used (obviously, grounds still left in it), NOT the model I ordered, and NOT even the color I ordered. Call immediately, one hour and 10 minutes of just laying the phone on the table...waiting. Finally got a person with very limited English, only words were "sorry, sorry, so sorry". When I asked for details, WHEN what I paid for will all arrive (cc had cleared of course), WHAT should I do with the incorrect item I did received, she has so little command of English all she could manage was "send back, back, we will reimburse after receive". NOTHING about HOW do I get what I did order, WHEN would it arrive, nothing...just repeated "so sorry, sorry" ! Informed CC company, sent REAMS of supporting docs at my expense; original order clearly showing what I ordered, pictures of the ONE item I did receive showing it was definitely used and never cleaned, and so on. CC company reversed the charge. Later received a letter that they had done significant "research" (they asked Gevi if they HAD sent my correct order, and they replied "yes"... LOL !) Amex put the charge BACK on my bill, I sent reams of additional attempts to get what I ordered, copies of 15 emails since they seldom answer the phone and have no English speaking employees, and copies of the many personal reviews from people who had received dirty, used, equipment from them and then not been able to communicate in English for instructions on how to proceed. Another $11.80 postage to send hard copies of all this additional supporting information to CC, and once more they DID reverse the charges AND they (not GEVI ?) sent me a postage paid label to send the one used model I received back to Gevi in California. I have a receipt for that. Now, once again, CC has informed me the company DID send my order. I asked my
credit card company to please obtain from Gevi a delivery conformation for the item I did NOT receive, they have not been able to obtain one. Gevi has once again told CC they sent the order and should have their money, and it was again put BACK on my statement. Now I have sent them a copy of an email from Gevi to me, in answer to my complaint that I was sent a different model and completely different COLOR than I ordered. The email, also in broken English, stated: "so sorry, order you received is the SAME as you ordered only Black color ! LOL ! It was a totally different MODEL, had very different controls, and was black, NOT the color "beige" I ordered...yet to them (???) black, beige, all the same ! Eight function espresso machine, same as 2 function ? Yes, it's a mine field. I think the $190 is gone for good, but how will I completely avoid ever ordering on line again...especially from an OLD, established, company like Gevi, a company most would "trust" ?