[CFrance]

Originally Posted by Arctic Fox

Since we don't have a social security number we can't get anything other than SD, even though they have our credit card details. Nor can we get a phone, but MagicJack works fine for us. We can't even get a WalMart credit card :-)


Anyway, good news re DirectTV. I called them again and, when the agent said the site visit would cost $49.95, I told them I'd buy out the rest of my contract. I was put through to a Customer Care Agent who must have been related to Santa Claus. She arranged a free site visit - 8 am the next day, gave me $25 credit for loss of three days viewing, $10 credit for each of the next three months and free movies and sports package for three months.

The technician took one look at our dish and installed a new one on the edge of the roof. Perfect signal now.

Now, if only we could get CenturyLink to be more responsive regarding their appalling internet connection - very slow and keeps dropping out...

Good job!