11-24-2021, 04:15 PM
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Sage
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Join Date: Feb 2016
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Quote:
Originally Posted by mopper
I ordered online in October I was informed by email that they were delivered in two boxes to the Lady Lake store on 19 November.
I went to pick them up but the manager informed me only one box had arrived, so he said just take the one box. I said I will call the head office to find out what happened to the other box, he said don’t do that because they will tell you it has been delivered, just take the box that’s here and I am getting a delivery tomorrow, so just call me.
I did take the other box but asked him to sign the order form that I only took one box, eventually he agreed to sign.
Well I went there yesterday, one week after initial delivery, the manager said you never called , but I am getting another delivery tomorrow. I believe he is just stringing me along for some reason.
Here’s my problem I have left two messages on the Area Managers phone, sent two emails to Dollar Tree CEO, with no reply.
I just want my order or money back.
Any suggestions?
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If you purchased the items with a credit card, you have 60 days from the statement date where the charge first appears to dispute the charge with your bank. The bank will remove the charge and your problem is solved. If you didn't use a credit card, then I think you are out of luck.
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