Quote:
Originally Posted by MrLonzo
I’d really like to ditch Spectrum as my ISP, but I’m afraid I’ll lose my email address. My email address was set up under the old Roadrunner domain in San Diego (e.g., xxxxx@san.rr.com) when it was part of Time Warner cable about 25 years ago. Even today, it remains my main email address when Spectrum absorbed the roadrunner brand from Time Warner.
I found the following article which suggests Roadrunner can act independently of Spectrum: Is Roadrunner Owned by Spectrum? A closer look at the partnership between these internet service providers. But elsewhere, I’ve found that Roadrunner is defunct.
I’m trying to determine if I drop Spectrum, is there any way I can keep my email address? If not, is there some way to have my messages re-routed to a new email address under a new ISP? I have hundreds of accounts set up using my roadrunner email – it would be a nightmare trying to change them all.
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Well, unfortunately, you've learned the hard way that free email from your internet provider is not free. It was originally designed as a set of handcuffs to discourage customers from moving to a new ISP. Customers thinking of switching would realize "oh wait, I can't lose my email" and then continue to pay higher and higher fees to their current ISP to avoid the headache you clearly see if you change email address. This is not unlike the problem of getting a new phone number. Then, the Local Number Portability (LNP) act was established to solve that issue. Remember when you paid roaming fees when your cell phone was even 100 miles from home. Now, no one changes their phone number no matter where they go. We need the same thing with email addresses but that's harder to do with different domain names owned by different entities.
Your only option is to check with spectrum. You might be able to keep your current email address. Some ISP's (comcast) will let you keep your email even if you leave provided that you login at some frequency (once a month minimum I think). But, a quick google search seems to indicate that if you cancel Spectrum, you lose any affiliated road runner email address within 60 days.
If you are forced to get a new email, don't make the same mistake again. Choose a new neutral email domain (yahoo, hotmail, gmail, etc) or even get your own domain for email and have it hosted. MrLonzo.com is not yet registered <smile> so you could establish one or more email addresses at <anything>@mrlonzo.com.