[Bill14564]

Originally Posted by Paula

Use the Total Wine app.

totalwine.com *is* the app when you are on a computer.

[Bill14564]

Originally Posted by Bill14564

I experienced the problem.
- I opened totalwine.com and noticed the store was set to Tallahasee
- I set the store to Lady Lake
- I attempted to login and it hung with the spinning icon
- I opened another tab and logged in with no problem
- The initial tab was still spinning.

Unfortunately, it wasn't repeatable.
- I tried everything I could to duplicate the problem but once it logged in properly it didn't have the problem again.

Had the problem again today but again, after it happens once it doesn't happen again.

Today I:
- logged in with no problem
- closed the tab but stayed logged in to see if it would automatically log me out
- waited a few hours
- opened totalwine.com and I was still logged in
- decided to try logging in on Chrome to see if it made a difference
- opened totalwine.com on Chrome but needed the password
- logged out on Firefox then went back to the login page to read the pre-populated password
- logged in easily on Chrome
- hit login on Firefox and got stuck at the spinning icon
- opened another tab and logged in without a problem

Clearly, something is aging off when attempting to access from Firefox and requires two login attempts to work. Chrome does not appear to be affected which makes me think the issue is in Firefox and not in the Total Wine website.

[Bill14564]

Same experience this morning as yesterday. It appears to be an issue with firefox but not Chrome or Edge. It appears to happen at the first login attempt for the day.

If you remain logged in for more than a day then it will continue to work but if you log out then firefox will see your next attempt as the first of the day and will hang again.

Still no idea how to fix it but at least you know it isn't just you.

[Arctic Fox]

Originally Posted by Bill14564

Same experience this morning as yesterday. It appears to be an issue with firefox but not Chrome or Edge. It appears to happen at the first login attempt for the day. If you remain logged in for more than a day then it will continue to work but if you log out then firefox will see your next attempt as the first of the day and will hang again. Still no idea how to fix it but at least you know it isn't just you.

Thank you for your diligence, Bill14564.

I do like Firefox, but it does cause problems with a few sites. Still, as long as I have a work-around...