[tgould92]

I have been using this Car wash since the day it opened...until today I have been very pleased. I had my car washed as I usually do last Wed. As I was leaving the facility I noticed my Ipod was missing ($140 unit full of music)...it was originally hooked to the music system in the vehicle...I immediately returned and spoke to the manager, a Mr Derek Rudolph. He watched video of my car being washed as his supervisor searched the vehicle....upon not finding the Ipod or being able to determine who had removed it, he offered me $150 worth of free car washes...I declined and explained that I would rather have a replacement Ipod or the money to purchase a new one. He shared that he was not authorized to give me anything other than the credit, but that he would have the owner call me to work out the problem...I have called numerous times but have not received any return calls....I have not reported this as a theft to the police but intend to do so if I am not contacted post haste!!! I did not see any signs explaining that the car wash was not responsible for lost or stolen items!!!

Here is an update to my post concerning Atlantis car Wash....The Ipod was recovered from a pawn shop in Bellview by the Sheriffs office....Thank you Det. Greenwood!!! It appears that the employee that removed the item from my vehicle had her boyfriend pawn the item for $15. Doesn't seem worth it does it....she and he will both spend time in Jail and both will loose jobs....he did not work at the car wash but did have a well paying job!!!

[Topspinmo]

Why didn't you report it for thief immediately? You just let them off the hook.
I even remove the dust when I got to car washes. Cause I know anything else has good chance of being stolen and they don't remove the dust.

[mtdjed]

If you left $150 on your car seat, would you expect to see it when you got the car back?

I wouldn't leave anything of value in the car (GPS, Cell phone IPOD etc).

By the way, my son bought a 32GB IPOD Touch for $249 from Best Buy that has never been used. He might be willing to sell it at a discount if you are interested. The IPOD is here and he is in Brazil. If interested send me a PM.

[PJOHNS2654]

Originally Posted by tgould92

I have been using this Car wash since the day it opened...until today I have been very pleased. I had my car washed as I usually do last Wed. As I was leaving the facility I noticed my Ipod was missing ($140 unit full of music)...it was originally hooked to the music system in the vehicle...I immediately returned and spoke to the manager, a Mr Derek Rudolph. He watched video of my car being washed as his supervisor searched the vehicle....upon not finding the Ipod or being able to determine who had removed it, he offered me $150 worth of free car washes...I declined and explained that I would rather have a replacement Ipod or the money to purchase a new one. He shared that he was not authorized to give me anything other than the credit, but that he would have the owner call me to work out the problem...I have called numerous times but have not received any return calls....I have not reported this as a theft to the police but intend to do so if I am not contacted post haste!!! I did not see any signs explaining that the car wash was not responsible for lost or stolen items!!!

Years ago I left my off duty revolver underneath the drivers seat and sent it through a car wash. When I got home and discovered it was missing I returned to the car wash. The car wash employees didn't know, "nothing about no gun". I called the local police and together we found the gun in some weeds adjacent to the drive on area.

We interviewed the two drive on guys and told them we had found finger prints on the gun that were not mine. One of them promptly confessed and was booked for Grand Theft Gun.

This and any theft should be reported to the local police immediately and you will have a better chance of recovering the stolen item.

[fndrbndr]

Sign on a car wash in my home town: "Manage Your Valuables".

[Fredman]

Originally Posted by tgould92

I have been using this Car wash since the day it opened...until today I have been very pleased. I had my car washed as I usually do last Wed. As I was leaving the facility I noticed my Ipod was missing ($140 unit full of music)...it was originally hooked to the music system in the vehicle...I immediately returned and spoke to the manager, a Mr Derek Rudolph. He watched video of my car being washed as his supervisor searched the vehicle....upon not finding the Ipod or being able to determine who had removed it, he offered me $150 worth of free car washes...I declined and explained that I would rather have a replacement Ipod or the money to purchase a new one. He shared that he was not authorized to give me anything other than the credit, but that he would have the owner call me to work out the problem...I have called numerous times but have not received any return calls....I have not reported this as a theft to the police but intend to do so if I am not contacted post haste!!! I did not see any signs explaining that the car wash was not responsible for lost or stolen items!!!

I think they made you a reasonable offer. What proof do you have that there was an iPod in the car

[Jimturner]

Originally Posted by tgould92

I have been using this Car wash since the day it opened...until today I have been very pleased. I had my car washed as I usually do last Wed. As I was leaving the facility I noticed my Ipod was missing ($140 unit full of music)...it was originally hooked to the music system in the vehicle...I immediately returned and spoke to the manager, a Mr Derek Rudolph. He watched video of my car being washed as his supervisor searched the vehicle....upon not finding the Ipod or being able to determine who had removed it, he offered me $150 worth of free car washes...I declined and explained that I would rather have a replacement Ipod or the money to purchase a new one. He shared that he was not authorized to give me anything other than the credit, but that he would have the owner call me to work out the problem...I have called numerous times but have not received any return calls....I have not reported this as a theft to the police but intend to do so if I am not contacted post haste!!! I did not see any signs explaining that the car wash was not responsible for lost or stolen items!!!

Sorry for your loss, but I don't see the car wash having any responsibility in your loss.

[john1953]

That sucks.But I have to agree with some other posters that you should have called the police right away.I"am guessing the video turned up nothing???No question that most likely someone from the car wash has your I-pod,proving it is something else.

[bagboy]

Originally Posted by Fredman

I think they made you a reasonable offer. What proof do you have that there was an iPod in the car

I agree the offer was reasonable.

[784caroline]

"I did not see any signs explaining that the car wash was not responsible for lost or stolen items!!!"

Your statement above is NO legal claim that the car wash was guilty for the lost or stolen item. You need to prove they did it. What did the video tapes show?? If nothing all you have is "he said, she said". Sounds like the car wash offer of $150 in credit was generous and should be a lesson to you not to leave valuables in your car while its being washed.

[KathieI]

Lessons Learned... I never, ever leave anything inside the car of any value. I don't even leave maps (which are now pretty expensive) in the car. I take out my phone charger, window squeegie, anything that might "walk away" during the washing process. I do hope you learned a lesson here.

[Jima64]

Sounds like the manager was very fair. Unfortunately we do not know if he has had this problem before. Maybe when you contact the police they will have more infotmation about this business.

[justjim]

Most of us have forgot and left something in our car while at the car wash or dealership. Don't put the blame on the OP. It was the thief we should blame.

Given the circumstances I suppose I would take the managements offer---IN THE LONG RUN IT'S A WASH!

[tgould92]

It has been reported and the Sheriff's Dept is now involved.....the reason I did not report it immediately was I wanted to give the owner a chance to "make things right"....since I never received a call back from him I decided to file charges! I was an idiot for leaving it plugged in but I had been in this car wash every three or four weeks since it opened and had always left the Ipod plugged in. I trusted the place way too much!!!!

[Fraugoofy]

Originally Posted by tgould92

It has been reported and the Sheriff's Dept is now involved.....the reason I did not report it immediately was I wanted to give the owner a chance to "make things right"....since I never received a call back from him I decided to file charges! I was an idiot for leaving it plugged in but I had been in this car wash every three or four weeks since it opened and had always left the Ipod plugged in. I trusted the place way too much!!!!

It's too bad in that people are not trustworthy. I feel bad your item was stolen. Someone took something that didn't belong to him/her. You are the victim, even if "you should have known better".