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security issues

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Old 07-01-2011, 07:19 PM
richhor richhor is offline
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Unhappy security issues

Now I now that I'm a 59 year old person who most of the time fumbles with my computer, but three weeks ago I had AT&T for my IP and I had no problems with the information bar blocking web sites. Now I have Centurylink for my IP and every page has security issues. I called Centurylink and they told me the problem is my computer. When I told them I didn't have any problems when I had AT&T, they didn't have an explanation. I have lowered my security (with no inprovement), I have set everything to the default setting (with no inprovement). any suggestions would be greatly appreciated
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Old 07-01-2011, 09:12 PM
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rjm1cc rjm1cc is offline
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Quote:
Originally Posted by richhor View Post
Now I now that I'm a 59 year old person who most of the time fumbles with my computer, but three weeks ago I had AT&T for my IP and I had no problems with the information bar blocking web sites. Now I have Centurylink for my IP and every page has security issues. I called Centurylink and they told me the problem is my computer. When I told them I didn't have any problems when I had AT&T, they didn't have an explanation. I have lowered my security (with no inprovement), I have set everything to the default setting (with no inprovement). any suggestions would be greatly appreciated
Can you find another computer to test on your net work. If it acts the same it is not your computer.
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Old 07-02-2011, 08:23 AM
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natickdan natickdan is offline
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If you have an anti-virus program installed, check its settings.

The next logical step, which was previously suggested, is to try another computer on your network.

Did you get a new router when you switched your ISP? If so, check its settings or call the manufacturer.

One last thing to try and be careful doing so, is if you have a modem and a router ( 2 separate boxes as opposed to one box that serves as both a router and modem), try to eliminate the router by connected a cat 5 cable directly from your computer to the modem. If the problem goes away, the problem is with your router.

Good luck!
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Old 07-02-2011, 12:37 PM
buzzy buzzy is offline
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Perhaps firewall not turned on? I am not in TV now, but in February I did a Centurylink internet self-install using the provided integrated modem/router unit. I have had no problems moving my laptop between Comcast and Centurylink ISPs. The laptop has Norton Security Suite.

Sorry, but I just don't remember where the firewall settings are.
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