[DCUNY]

We currently have Bates who does our pest service and lawn treatment (pest / lawn fertilizer) service.

We are never around when they come, and often we have no idea why there were there or what they did. Despite multiple phone calls to their main phone number no technician ever calls us back or texts us regarding what they applied or what we need to do.

Are there any services like Bates that service the Villages that will email or text a report describing what they have done? We never know if we're supposed to water after Bates has been there, etc.

Thanks in advance.

[Kenswing]

We use Dean’s. The tech sends out an email invoice /report every time he treats. The report is pretty boilerplate. It lists what he did. Fertilizer, p st control, fungicide, etc. It does instruct to water in within 24 hours.
What’s nice is if you have an issue between treatments they will come out at no additional charge and address it.

[Villager24]

Originally Posted by DCUNY

We currently have Bates who does our pest service and lawn treatment (pest / lawn fertilizer) service.

We are never around when they come, and often we have no idea why there were there or what they did. Despite multiple phone calls to their main phone number no technician ever calls us back or texts us regarding what they applied or what we need to do.

Are there any services like Bates that service the Villages that will email or text a report describing what they have done? We never know if we're supposed to water after Bates has been there, etc.

Thanks in advance.

We use Massey’s. They send a report. In spite of all the complaining about them on TOTV, we've been satisfied.

[JoMar]

We use Greensmiths and get a report after each treatment. Plus, they respond to emails and phone calls

[retiredguy123]

Originally Posted by DCUNY

We currently have Bates who does our pest service and lawn treatment (pest / lawn fertilizer) service.

We are never around when they come, and often we have no idea why there were there or what they did. Despite multiple phone calls to their main phone number no technician ever calls us back or texts us regarding what they applied or what we need to do.

Are there any services like Bates that service the Villages that will email or text a report describing what they have done? We never know if we're supposed to water after Bates has been there, etc.

Thanks in advance.

Massey.

There is no way I would ever do business with a company that doesn't return phone calls. What are you thinking???

[Bay Kid]

FertiGator always sends reports and does a good job.

[mrf6969]

Originally Posted by JoMar

We use Greensmiths and get a report after each treatment. Plus, they respond to emails and phone calls

I don't know what is going on but, in our neighborhood, we are seeing Greensmiths yard signs popping up all over. I will say that one of those is across the street from us. They always had problems with their grass looking bad, but it looks much better now.

[ThirdOfFive]

Originally Posted by DCUNY

We currently have Bates who does our pest service and lawn treatment (pest / lawn fertilizer) service.

We are never around when they come, and often we have no idea why there were there or what they did. Despite multiple phone calls to their main phone number no technician ever calls us back or texts us regarding what they applied or what we need to do.

Are there any services like Bates that service the Villages that will email or text a report describing what they have done? We never know if we're supposed to water after Bates has been there, etc.

Thanks in advance.

We use Florida Pest Control and get an emailed electronic report after every visit, usually on the same day. Pretty detailed: got a four-pager on Friday.

We've retained their services for going on three years now: not the cheapest game in town but very reliable. I like the fact that if I ask the tech a question (in person or phone) I get a knowledgeable answer in return.

[jrref]

Arrow sends electronic reports. Never had a problem with them.

[JoMar]

Originally Posted by mrf6969

I don't know what is going on but, in our neighborhood, we are seeing Greensmiths yard signs popping up all over. I will say that one of those is across the street from us. They always had problems with their grass looking bad, but it looks much better now.

Maybe because they are good?

[DCUNY]

I had not heard of Arrow and Greensmith's. Keep the suggestions coming. I will definitely be doing some benchmarking soon and will be changing suppliers.

Thanks again.

[mraines]

Originally Posted by DCUNY

We currently have Bates who does our pest service and lawn treatment (pest / lawn fertilizer) service.

We are never around when they come, and often we have no idea why there were there or what they did. Despite multiple phone calls to their main phone number no technician ever calls us back or texts us regarding what they applied or what we need to do.

Are there any services like Bates that service the Villages that will email or text a report describing what they have done? We never know if we're supposed to water after Bates has been there, etc.

Thanks in advance.

I have Bug Out and Florida Pest Control and they both send emails.

[Djean1981]

Love Greensmiths

[DCUNY]

When I start my benchmarking I am going to ask about their pricing. I know some of these “push” pay-in-advance for a year.

Are there companies who bill for each service, or do most of them require a yearly “contract”?

Thanks again.

[retiredguy123]

Originally Posted by DCUNY

When I start my benchmarking I am going to ask about their pricing. I know some of these “push” pay-in-advance for a year.

Are there companies who bill for each service, or do most of them require a yearly “contract”?

Thanks again.

Massey does not require any payments in advance. They only get paid after they complete a task. I would never pay any provider a year in advance.