[Billyg]

We can't figure out how to set up our home fax/scanner. Is there anyone who could help us?
Thx

[natickdan]

Did your fax work at a previous location or is it new?

Is it connected wirelessly via wifi or connected by a cable to your PC? If wifi, is your network secured ( does it require a one time password to access? ).

Can you print to it?

Do you have a telephone connection or are you using a telephone system like Ooma?

Knowing the answers to these questions may help get you up and running.

At worse case, there are services I believe provided by resident(s) of TV that will come to your home to help for a fee. Hopefully, you can this resolved without having to pay someone.

Best of luck!

[Matt and Gail]

Originally Posted by Billyg

We can't figure out how to set up our home fax/scanner. Is there anyone who could help us?
Thx

I would be happy to assist you (yes without any cost) if you are in the Villages! Please PM me with your contact information if you still need help.

Matt

[skyguy79]

Originally Posted by Billyg

We can't figure out how to set up our home fax/scanner. Is there anyone who could help us?
Thx

Generally you should have your fax/scanner in-line between your phone signal source (wall outlet) and your phone. Here is a routing sequence where you can just eliminate the element(s) that are not applicable:

Wall Outlet > modem > router > printer/fax/scanner > phone

This is the setup I have with a Comcast setup, but it's probably similar with any provider's incoming signal.

If this doesn't help then you should describe the exact routing you already have set up similar to what I did above so any answers can be specific to your needs.