[dewilson58]

Originally Posted by Kgcetm

Wells Fargo of the East. They would charge for seating in the lobby if they thought. Truly a crummy bank.

Sitting is free.
Great Bank.

[jamesdschramm]

Originally Posted by Neils

So if the check was for $7. Then what?

If your Dad is 87 you need to add your name to his account

[OhioBuckeye]

Originally Posted by jcoyne77

My sick 87 yr old father needed some cash so he wrote me a check. I took it to the branch on 466 and was told it would cost 7$ to cash it bc I didnt have an account there! WTH? He's changing banks asap. There's been other issues with suntrust but this one takes the cake.

They wanted $7. because you didn’t have an account there. I agree with you though I wouldn’t bank there either, but I just about bet you that you’ll have the same issue at all the other banks too!

[Gigi3000]

Shouldn't he have written it for cash and signed the back?

[DonH57]

Never had issues with Suntrust and used them for my father's trust account while he was still alive. I used them for a while afterward for myself. They were probably one of the best banks I ever dealt with when it come to securing my money.

[oneclickplus]

Originally Posted by jcoyne77

In the past I have cashed checks there, this is the first time they wanted to charge. I picked up my dad, went back and called the darn check for free. ������

Virtually EVERY bank has a non-customer check cashing fee these days. And, then, even if you have an account and are fee-free, you will be forced to deposit the check and wait a day or two if the check amount exceeds what you have on deposit. This is because they put a "hold" on your deposits until the check clears. Banks don't like taking a loss.

Any bank you move your dad's account to will have the same rule if you (a non-customer) try to cash a future check of his.

[Indydealmaker]

Originally Posted by jcoyne77

My sick 87 yr old father needed some cash so he wrote me a check. I took it to the branch on 466 and was told it would cost 7$ to cash it bc I didnt have an account there! WTH? He's changing banks asap. There's been other issues with suntrust but this one takes the cake.

Odd. We have banked with SunTrust for 18 years. No conflicts.

[024engine]

Campus Credit Union is great. You can use ATM's at Publics, no charge.

[shut the front door]

Originally Posted by Weavej2718

I guess my thoughts after that this is your first post is, if your dads 87 you most likely are in your fifties/sixties/very late forties. By this age your ability to get your own money and financial wellness should be pretty well established where you don’t need your dads money ( and it must be need if you are paying $7 to get it). If you would like to work on budgeting and financial wellness, let me know.

Before judging the OP's financial status, by this age, reading comprehension should be pretty well established. If you'd like to work on that, let me know.
The OP clearly stated that his/her father needed cash, not the OP.
And you have less than 10 posts...

[BlackhawksFan]

Originally Posted by golfing eagles

I'm confused. The OP was NOT a customer, but was the check drawn on Suntrust? If so, they HAVE to cash it, with proper ID.

They didn't refuse, they wanted to charge a non client a check cashing fee.

As I tell people if you use Zelle in your online banking or in their app you avoid all this stuff and once your account has been established (I believe 3 transactions) receiving money from someone else is instantaneous. You can use other apps/sites too like cashapp, venmo, PayPal and avoid all of this.

Embrace technology it's your friend.

[Indy-Guy]

Closing and changing bank accounts at this time is not a good idea. I recently read where many people who have done this are not receiving the stimulus direct deposits from the government. I would hate to go through what ever it would take to retrieve any type stimulus money that may come in the future.

[justjim]

Originally Posted by jcoyne77

My sick 87 yr old father needed some cash so he wrote me a check. I took it to the branch on 466 and was told it would cost 7$ to cash it bc I didnt have an account there! WTH? He's changing banks asap. There's been other issues with suntrust but this one takes the cake.

OP, sounds like the bank was just trying to protect your fathers money and his account. They don’t know you and you have no account there. Unfortunately, there have to be policies to protect from fraud and abuse. That said, I’m sure you were caught off guard and a bit embarrassed as I would have been. I’m surprised the bank would cash it for $7.00. Times - they have changed. I have banked at BB&T for several years. Professional, helpful and cordial.

[justjim]

Originally Posted by Indy-Guy

Closing and changing bank accounts at this time is not a good idea. I recently read where many people who have done this are not receiving the stimulus direct deposits from the government. I would hate to go through what ever it would take to retrieve any type stimulus money that may come in the future.

Your point is well taken.

[Robin Farris]

Originally Posted by jcoyne77

My sick 87 yr old father needed some cash so he wrote me a check. I took it to the branch on 466 and was told it would cost 7$ to cash it bc I didnt have an account there! WTH? He's changing banks asap. There's been other issues with suntrust but this one takes the cake.

I have banked with Suntrust for years and never had problems. I wouldn’t want to switch.

[yankygrl]

Originally Posted by jcoyne77

My sick 87 yr old father needed some cash so he wrote me a check. I took it to the branch on 466 and was told it would cost 7$ to cash it bc I didnt have an account there! WTH? He's changing banks asap. There's been other issues with suntrust but this one takes the cake.

Why didn’t you just go to the bank your accounts are with and cash it? I have never used sun trust, but citizens never charges me if I need to cash a check no matter what bank the check is written on