[yankygrl]

Originally Posted by john1006

On Friday, March 14th I had an appointment to have a tire repaired on my SUV. I made the appointment Thursday and advised the service writer that there was a nail in the front left tire. I arrived about 20 minutes early and checked in. About 10 minutes after the appointed time I asked why other vehicles were being serviced while I waited. Was advised that it was like a doctor's office, sometimes things take longer and we had to wait. After waiting for about 1.5 hours my car was taken into the shop. Several minutes later I noticed that my car was on a lift and the hood was open. When ask why the hood was open I was advised that it was their policy to inspect all vehicles prior to completing repairs. My response was that I just wanted the tire to be repaired, no inspection was necessary. (the vehicle was recently serviced by a Honda dealer and the tires were rotated) They insisted that their policy required that the complete the inspection due to potential liability issues. After a brief discussion they completed their inspection and began work on the tire. Several minutes later the technician doing the work came to the office area to advise the service writer that the tire had two nails and further that the wear was uneven and there was dry rot. A few minutes later a "senior" technician invited me to the service area to show me the uneven wear (non-existent), and the dry rot (also non-existent). He then advised me that they could not repair the tire and further that I needed four new tires. Using somewhat colorful language I advised them to remount the tire and return my vehicle to me. Several minutes later the technician drove my car out to the parking area where I was waiting. Based on the recommendations of another customer at Tire Choice I took my car to Sumter Tire on Rte 301. I was greeted in the parking lot by a technician, advised him that my tire had two nails in it. He directed me to a space near the building, used a hydraulic jack to lift the wheel, patched the two holes and I was out of there in about 20 minutes. Be careful where you take your car, some unscrupulous service companies target seniors and especially senior ladies. But that is another story.

I stopped using them several years ago due to the same type of practices. I have been using Wildwood Tire on 44 since. Great service and knowledgeable staff

[jimbomaybe]

Originally Posted by Tvflguy

This sham shop should be investigated and prosecuted. I’d love to go there and have someone video all their crap with a hidden camera. Bring it to the atty general.

My understanding of Florida law regarding making recording would not let you do that without the permission of those being recorded, nice idea though, next time you shop for a new car tell the salesperson you want to record the conversation , good luck finding dealership that will go along with that , over all I think Florida recording laws are to restrictive

[Sensei]

Each and every experience at Colony Tire Choice has been positive. Ty and the technicians have been thorough, courteous, and forthcoming. Indeed, there have been repair issues that had them send me to a dealer for resolution.

[mkoss]

Got a flat on the turnpike yesterday. Not a fun experience on that crazy racetrack. Had road service change out to the spare. Took my car to Wildwood Tire (44 near 301) this morning. Within 20 minutes, they repaired my flat tire, took off the spare and returned it to the housing under the vehicle, and reinstalled the repaired tire. $31 total. I'll be a return customer for sure. Great service at a fair price. Thank you Wildwood Tire!