service smart problems

» Site Navigation
Home Page The Villages Maps The Villages Activities The Villages Clubs The Villages Book Healthcare Rentals Real Estate Section Classified Section The Villages Directory Home Improvement Site Guidelines Advertising Info Register Now Video Tutorials Frequently Asked Questions
» Newsletter Signup
» Premium Tower
» Advertisements
» Trending News
» Tower Sponsors




















» Premium Sponsors
» Banner Sponsors
» Advertisements
Closed Thread
Thread Tools
  #31  
Old 11-15-2015, 08:00 PM
Fraugoofy Fraugoofy is offline
Platinum member
Join Date: Sep 2012
Posts: 1,543
Thanks: 1
Thanked 9 Times in 7 Posts
Default

Quote:
Originally Posted by vinricci View Post
OverCharged my credit card for an annual renewal and when I called they had no record of my renewal. That was back in July and they still haven't returned my money despite numerous phone calls. My credit card company is also having trouble contacting them. STAY AWAY!
Your credit card company can and should just void the charge for you since it was a fraudulent charge. Might be worth a try. Service Smart is the worst company ever. See my other posts about how I did get my money back...
  #32  
Old 11-15-2015, 08:06 PM
Fraugoofy Fraugoofy is offline
Platinum member
Join Date: Sep 2012
Posts: 1,543
Thanks: 1
Thanked 9 Times in 7 Posts
Default

Quote:
Originally Posted by ufu1395 View Post
I've been in Villages a week, signed a year contract with Service Smart. Forum reviews are old. Does anyone have current feedback to share? Any possibility of getting my money back if dissatisfied? Also, now they are knocking on my door for landscaping job at very competitve price and 5 year warranty. Comments welcome asap please
Yes, the current comments are also right on par with the old ones : do not use service smart. They are simply ineffective and totally rip people off.
  #33  
Old 11-16-2015, 12:45 AM
Barefoot's Avatar
Barefoot Barefoot is offline
Sage
Join Date: Jul 2007
Location: Winters in TV, Summers in Canada.
Posts: 17,681
Thanks: 1,685
Thanked 238 Times in 180 Posts
Default

Quote:
Originally Posted by ufu1395 View Post
I've been in Villages a week, signed a year contract with Service Smart.
I suggest you use the search button to look at previous threads about this company.
If many residents consistently complain about a contractor, be very careful.
I'm sorry to hear you paid in advance. Best of luck to you.
__________________
Barefoot At Last
No act of kindness, no matter how small, is ever wasted.
Saving one dog will not change the world, but surely for that one dog, the world will change forever.
  #34  
Old 11-16-2015, 01:22 AM
MikeV's Avatar
MikeV MikeV is offline
Gold member
Join Date: Oct 2012
Location: Village of Charlotte
Posts: 1,381
Thanks: 0
Thanked 0 Times in 0 Posts
Default

We did not renew our 6 month contract with Service Smart.
__________________
New Jersey, Texas, Mississippi, Delaware, Mississippi, Viet Nam, New York, Guam, New York, Massachusetts, New York, The Villages.
  #35  
Old 11-16-2015, 01:54 AM
Barefoot's Avatar
Barefoot Barefoot is offline
Sage
Join Date: Jul 2007
Location: Winters in TV, Summers in Canada.
Posts: 17,681
Thanks: 1,685
Thanked 238 Times in 180 Posts
Default

Quote:
Originally Posted by MikeV View Post
We did not renew our 6 month contract with Service Smart.
That's interesting Mike.
I remember your posts that they were doing an OK job for you.
We changed from Service Smart to Falcon Lawn and Pest in May.
Not because SS was doing a bad job for us; they actually did an OK job.
But the bad press and negative comments made me nervous.
I worried that SS would end up going out of business.
__________________
Barefoot At Last
No act of kindness, no matter how small, is ever wasted.
Saving one dog will not change the world, but surely for that one dog, the world will change forever.
  #36  
Old 11-16-2015, 08:24 AM
MikeV's Avatar
MikeV MikeV is offline
Gold member
Join Date: Oct 2012
Location: Village of Charlotte
Posts: 1,381
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Barefoot View Post
That's interesting Mike.
I remember your posts that they were doing an OK job for you.
We changed from Service Smart to Falcon Lawn and Pest in May.
Not because SS was doing a bad job for us; they actually did an OK job.
But the bad press and negative comments made me nervous.
I worried that SS would end up going out of business.
You are correct. They were doing a good job for a while. Then our lawn started looking bad. Looking at our neighbors lawns compared to ours it is obvious. Our lawn started turning brown and the lawns around us were still green. We did not change our watering pattern. We would get invoices that they fertilized but the lawn did not appear to get healthier. Then we asked to be notified before any trimming was done and twice they did it with no warning at all. My wife was upset because she wanted some bushes trimmed a certain way. Anyway after 3 years of using Stellar then SS we did not renew.
__________________
New Jersey, Texas, Mississippi, Delaware, Mississippi, Viet Nam, New York, Guam, New York, Massachusetts, New York, The Villages.
  #37  
Old 11-16-2015, 02:48 PM
Doglover9409 Doglover9409 is offline
Junior Member
Join Date: Jul 2011
Location: Village of Summerhill
Posts: 29
Thanks: 229
Thanked 1 Time in 1 Post
Default

my mom has them for tree trimming. Same thing: never show up, she calls, and they say they'll be there tomorrow, but never show up. Now contract is up and they want to bill for another year, and they never did the last year trims. She is so mad. The tech that came the last time told her they were having problems with workers entering in the computer that they worked when they didn't. So her account shows all these service dates that I know aren't true. A real problem!
  #38  
Old 11-16-2015, 05:55 PM
village dreamer village dreamer is offline
Veteran member
Join Date: Jul 2014
Posts: 689
Thanks: 0
Thanked 116 Times in 45 Posts
Default

when I called to cancel , they didn't even care.
  #39  
Old 11-16-2015, 08:21 PM
Fraugoofy Fraugoofy is offline
Platinum member
Join Date: Sep 2012
Posts: 1,543
Thanks: 1
Thanked 9 Times in 7 Posts
Default

Quote:
Originally Posted by village dreamer View Post
when I called to cancel , they didn't even care.
Did u go to their office in person and demand a refund?
  #40  
Old 11-16-2015, 11:55 PM
Barefoot's Avatar
Barefoot Barefoot is offline
Sage
Join Date: Jul 2007
Location: Winters in TV, Summers in Canada.
Posts: 17,681
Thanks: 1,685
Thanked 238 Times in 180 Posts
Default

Quote:
Originally Posted by village dreamer View Post
when I called to cancel , they didn't even care.
Same here. I was a customer of Stellar for years and years.
When I called Service Smart to let them know I wouldn't be renewing my contract, no reaction at all.
__________________
Barefoot At Last
No act of kindness, no matter how small, is ever wasted.
Saving one dog will not change the world, but surely for that one dog, the world will change forever.
Closed Thread

Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 11:07 AM.