[Irishmen]

Angie Fox Will you enlighten us How you knew the grass would come up already? Is that a line Pooter ran by you as welll? I mean How can 2 pieces of carpet be overlapped on top of each other and "the grass will come up" through that. Seems like Pooter would have posted pictures himself or the Homeowner of that lawn if there was as beautiful as you say. It must have been another job somewhere else somebody else did he was showing you. We went to the Fall Home and Garden Show in Orlando and there were Fake grass vendors and not one said you should see where the 2 pieces join. Pooter is slick as they come.

PS looks the BBB now has complaint against Pooters this year before this incident. Also read someone else on here had some issues.

[angiefox10]

Originally Posted by Irishmen

Angie Fox Will you enlighten us How you knew the grass would come up already? Is that a line Pooter ran by you as welll? I mean How can 2 pieces of carpet be overlapped on top of each other and "the grass will come up" through that. Seems like Pooter would have posted pictures himself or the Homeowner of that lawn if there was as beautiful as you say. It must have been another job somewhere else somebody else did he was showing you. We went to the Fall Home and Garden Show in Orlando and there were Fake grass vendors and not one said you should see where the 2 pieces join. Pooter is slick as they come.

PS looks the BBB now has complaint against Pooters this year before this incident. Also read someone else on here had some issues.

No.... actually, when the post about Pooters came out it gave me the idea of putting a patch in my birdcage. So, I went out and researched it. That's where I found that in large amounts it may be mashed down in different ways and need to come up over time.

Honestly, I didn't see it in the pictures. I don't know that it was the same yard. I couldn't see in the picture what was described in TOTV and I told him that. He kept trying to show it to me. I still didn't see it.

I am going to hire him. I will take pictures and let you know how I like him. I don't know him and since the was trying to hard to tell me what the poster was refering to even thought I couldn't see it.... It doesn't seem too "slick" to me. *shrug*

I would also add that the person who had the work done was happy with Pooters. I can't get excited about what a third party thinks! As I remember Pooters was working with his customer to make it right before this post even came up.

I've heard he's been around for a long time and I think if he had one complaint that's pretty good. I know of many good companies that have many more complaints. You just can't please everyone. I mean.... even in this forum people come out with a complaint when just about everyone else will come on and argue that it's the BEST place in town.

All of this being said... Has he done work for you?

[Russ_Boston]

Originally Posted by CaptJohn

Another thing is to NOT trust your contractor if he says he's obtained a permit as part of the particular project you've hired him to do or if he says a permit is not needed. If he says it's included and he will obtain the permit, insist you see the APPROVED permit BEFORE you let him start work.

Agree completely. My point was that the contractor can file the paperwork and do the legwork. Then you can verify the results. I was just wondering why the vendor didn't start the process with the ARC. My pool vendor (All seasons) made sure that it was the very first thing done before they went ahead with any other permits etc. In his words "You don't want to commit any cash before we have approval".

[Irishmen]

Great point Russ. It just doesn't add up does it.? Even the vendors from Orlanado know about the deed restriction.

Angiefox, Not to beat a dead horse but what about happened to us can be found in this thread. He counted on us not to verify.

Along with no money up front, Always get quotes from others. He counts on you not to know better. There is a company under landscaping in The Daily Sun who does fake grass. I heard that company is very reasonable in their pricing.

There are a lot of great tips on this site. Power of TOTV.

[angiefox10]

First the person who hired Pooters doesn't appear to have a problem with them. It was a third party who started this thread and even then, the person who hired Pooters has come on a few times to say they are happy with Pooters.

Pooters explains the mix up and takes responsibility for not checking on the permits before he started work.

Pooters has been in business for many years and been in BBB since 2004 with one complaint. That being said, according to BBB "BBB found business made good faith effort to resolve complaint but customer not satisfied with business response (1)"

BBB gives Pooters an A+ rating.

I haven't heard from anyone who has had work done by Pooters who is unhappy with the work and the people on this page who appear to want to destroy his business have never used them and some have never heard of them.

What I have learned about artificial turf by going online is that it comes in rolls, has to be raked to try to get it up and sometimes will show a difference where the seam is until the turf comes up. Pooters tried to show me the seam. To him it was obvious. Honestly, I couldn't see it! I'm not kidding... This "slick" salesman kept pointing to the picture trying to show me where the problem was. When I said I couldn't see it, he brought out another picture. REALLY???? Shady? *shakes head*

I am going to hire him. I will let you know if I am unhappy with his work. So far, I'm very happy with how he handles problems after they happen. I know that not everything goes right all the time. What I want to know is how a company handles it after the fact. So far as I can see.... A+

[angiefox10]

Originally Posted by Irishmen

Angiefox, Not to beat a dead horse but what about happened to us can be found in this thread. He counted on us not to verify.

OK... Now you are hitting on something. What happened to you? From my understanding, this was a neighbor.

[angiefox10]

And... who is the other company for which you speak?

[Irishmen]

Mrs. Pooter? Just kidding. Im away from the paper. It was under landscaping.

[angiefox10]

Originally Posted by Irishmen

Mrs. Pooter? Just kidding. Im away from the paper. It was under landscaping.

Mrs. Pooter???

[Irishmen]

AngieFox Good to see you laughing. Best wishes for a Happy Thanksgiving!

[angiefox10]

Originally Posted by Irishmen

AngieFox Good to see you laughing. Best wishes for a Happy Thanksgiving!

You as well!

[trichard]

Who in their right mind would ever think about making such a drastic change to their yard without getting approval from the Arc. Board? Take responsibility for your actions. It seems that everyone wants to blame someone else.

[faithfull]

Originally Posted by flipflopz

I'd join your posse on that visit to Pooters.

I hold The Villages somewhat responsible because they are leasing the space to Pooters which, in my opinion, would condone what Pooters markets...Architectural Review Board or not. IMHO, if The Villages okays Pooters to sell their goods on The Square then that would be an endorsement of approval. At least that is what I'd think.

so true, good point hopefully some relief in loss.

[tommy steam]

Contractors, Before you do any work inTV for anyone, make sure all your information is up to date and you know about the Villages zoneing codes. If you are not knowledgeable about whats going on inTV and its creates a problem for the homeowner,you wil be ROASTED on this site, and your bussiness will suffer, and maby never really come back. Just saying....

[PennBF]

We almost had a problem. We contracted for about $9,000 in Landscaping and the day before they were to start someone mentioned the "Architectural Board" and the need for approval. I mentioned it to the Landscaper and they said don't worry about it..we will get it after were done. I told them no way
I wanted to be sure it would be approved BEFORE they started and told them to forget the next day until I received approval. I pulled the layout of our property, went to the Board with the landscapers layout plans and they approved and we said OK go ahead. It would have been easy to say OK I trust the landscaper and then have to change or remove. I like what Pres. Regan use to say "verify"!!