[lsgrimes]

On Friday some of our friends gathered at Cody's to sit outside, enjoy the beautiful weather and the music. We were excited because some of our northern friends were back in town and it was one of their birthdays. We got a spot, but it was quickly damper by the present of a loud man, slamming dishes and yelling at the waitresses/waiters. Concerned I thought maybe it was he wanted our table but eventually found out he is the owner. Many of the patrons notice this individual frowning, yelling at the help which made for a very uncomfortable atmosphere. I attempted to explain to him how he was ruining our evening by his actions but he then started to yell at me. He stated that he didn’t care what I thought and that he would run his restaurant the way he wanted. I walked away knowing that there are too many other great restaurants in The Villages. Owner or not, it was a classic example of how not to treat customers. We won’t return!

[JSR22]

We went to Cody's for dinner last month and sat outside. At the end of the deck a man was screaming at a waitress. I went inside to get a manager to stop the verbal abuse and was told it was the manager screaming at the waitress. We have never returned.

[paulandjean]

Not surprised.

[hotrodgirl]

Unfortunately not a nice way to treat his employees either. I hope he will reconsider his actions and consequences, and correct his behavior in the future. Bad day or not, it's not a good way to treat anyone!

[elevatorman]

Cody's is a franchise operation. Maybe the corp office would like to hear from you. Cody's Roadhouse

[Lbmb24101]

A true shame in many counts
Cody's has a prime location, near the lake and the music...
I wonder if some sort of harrassment ( not sexual, obviously) , or ruling could be filed by these poor servers....

[Trish Crocker]

Maybe someone should take up a petition..let him know that inspite of the fact that he obviously doesn't care about his business...he will care when he has to lock the door for the final time after people quit coming.

[Phanatic Luvr]

Below is a link to Cody's website. Not just the one in Lake Sumter but I believe corporate. Under where it says "Just Plain Good Food" there is a section which says, "Tell Us What You Think". If would assume if everyone who has had the same experience tell them about it, thinks could change.
Cody's Roadhouse

[Trish Crocker]

Originally Posted by Phanatic Luvr

Below is a link to Cody's website. Not just the one in Lake Sumter but I believe corporate. Under where it says "Just Plain Good Food" there is a section which says, "Tell Us What You Think". If would assume if everyone who has had the same experience tell them about it, thinks could change.
Cody's Roadhouse

great idea!

[2BNTV]

No one deserves to be verbally abused. This sounds like a manager from he** and he is not using his head. Sadly, this man needs some anger management classes.

I like the idea of a petition or he needs to hear from corporate to mend his ways. I'm sure he doesn't talk to a superior in this manner.

[TicoTexan]

Be sure to watch the clock when at Cody's ... Drink prices DOUBLE at 7pm !!! ... You'll not have a problem getting a seat at the bar after 7 ... Everyplace else sells beer for about 2 bucks, but at Cody's the price is $4 ... Makes no sense to me, but hey, I've never owned a bar - just paid for a few.

[superuke]

Originally Posted by lsgrimes

On Friday some of our friends gathered at Cody's to sit outside, enjoy the beautiful weather and the music. We were excited because some of our northern friends were back in town and it was one of their birthdays. We got a spot, but it was quickly damper by the present of a loud man, slamming dishes and yelling at the waitresses/waiters. Concerned I thought maybe it was he wanted our table but eventually found out he is the owner. Many of the patrons notice this individual frowning, yelling at the help which made for a very uncomfortable atmosphere. I attempted to explain to him how he was ruining our evening by his actions but he then started to yell at me. He stated that he didn’t care what I thought and that he would run his restaurant the way he wanted. I walked away knowing that there are too many other great restaurants in The Villages. Owner or not, it was a classic example of how not to treat customers. We won’t return!

Some suggest when you have a complaint: ask to see the manager; Not a good idea! Maybe he needs some friendly cat!

[lsgrimes]

Thanks for the feedback!!!! I will be contacting Cody's Corp office plus whoever manages The Villages Commerical Property.

[Skip]

Originally Posted by lsgrimes

Thanks for the feedback!!!! I will be contacting Cody's Corp office plus whoever manages The Villages Commerical Property.

Attitude here has been this way for a long time. Same goes for neighbor, R.J.Gators. Maybe it's contagious.

CPM is only interested in that they pay their rent on time.

Vote with your feet.

Skip

[Dr Winston O Boogie jr]

I've never been there and I won't be going. I refuse to patronize any establishment where the hired help are abused.

Some friends of mine play music there and I have wanted to go so them, but I'll see them somewhere else now. The only way that this kind of thing will stop is if people stop going there. so posts like this are important if we want to effect change.