[JohnFromMaine]

Originally Posted by Pturner

Where are Handydad and John from Maine?

Originally Posted by Bill-n-Brillo

Probably having dinner at Cody's.........................

Bill

Great comeback Bill!

Isn't it amazing how threads evolve ... and devolve? I love it!

First, thanks everyone for your thoughts. No, I've not been back to Cody's ... yet. And, I have no clue who HandyDad is. However, I promised a post here after hearing from Cody's so here it is:

Yesterday morning, not having heard from anyone at Cody's after my comment to their home office web site of about a week ago, I sent another comment. Within a few hours Sandy, the General Manager of Cody's in The Villages called me at home. She was very apologetic, not only for the bad steak but for the lack of response to my first comment. Apparently, it was never received by the home office.

It is clear to me that she cares, not only for my experience at Cody's but for everyone's. I'm pleased to say that she has invited me back for dinner on her. I will give them another chance, perhaps with the prime rib.

Perhaps if the floor manager had stopped at my table and asked how the steak was I might have voiced my displeasure but, he did not. In any event, I would still send a comment to the home office because, otherwise, they might not know when something is wrong.

Cheers!

P.S. -
Right on batman911!

[Bonny]

Originally Posted by JohnFromMaine

Great comeback Bill!

Isn't it amazing how threads evolve ... and devolve? I love it!

First, thanks everyone for your thoughts. No, I've not been back to Cody's ... yet. And, I have no clue who HandyDad is. However, I promised a post here after hearing from Cody's so here it is:

Yesterday morning, not having heard from anyone at Cody's after my comment to their home office web site of about a week ago, I sent another comment. Within a few hours Sandy, the General Manager of Cody's in The Villages called me at home. She was very apologetic, not only for the bad steak but for the lack of response to my first comment. Apparently, it was never received by the home office.

It is clear to me that she cares, not only for my experience at Cody's but for everyone's. I'm pleased to say that she has invited me back for dinner on her. I will give them another chance, perhaps with the prime rib.

Perhaps if the floor manager had stopped at my table and asked how the steak was I might have voiced my displeasure but, he did not. In any event, I would still send a comment to the home office because, otherwise, they might not know when something is wrong.

Cheers!

P.S. -
Right on batman911!

Handaydad put a number on his post for you to call. That number was to call James, a manager at Codys.

[Talk Host]

Originally Posted by batman911

I believe it is better to enjoy your friends company and ignore the small stuff.....It's only food. .

When we are willing to accept mediocrity, that's exactly what we will get.

[2BNTV]

Originally Posted by Bonny

AWESOME !! I love it & totally agree. Life is too short !

I agree. Life is too short to be too little!!!!

[tony]

And now, who can explain handydad?

[K9-Lovers]

Only The Shadow knows for sure. Or maybe Handydad! Handydad, if you are still with us, please let us know about your mysterious post . . . are you employed by Cody's?

[Bonny]

Originally Posted by tony

And now, who can explain handydad?

I did. Handydad put a number up for John from Maine to call. That number is to call James, who is a manager at Codys.

[Talk Host]

Originally Posted by Bonny

I did. Handydad put a number up for John from Maine to call. That number is to call James, who is a manager at Codys.

OH, Handydad is James. Ahhhh! How did you figure that out?

[ajbrown]

Originally Posted by Bonny

I did. Handydad put a number up for John from Maine to call. That number is to call James, who is a manager at Codys.

Bonny, I think you need logdog's avatar

[JohnFromMaine]

Originally Posted by Bonny

Handaydad put a number on his post for you to call. That number was to call James, a manager at Codys.

I didn't see that post until yesterday and by then I had already been called by Sandy, the General Manager at Cody's in TV.

[Talk Host]

Interesting, I see that Handydad was logged onto the site today, but isn't posting anything.

[Bonny]

Originally Posted by JohnFromMaine

I didn't see that post until yesterday and by then I had already been called by Sandy, the General Manager at Cody's in TV.

James is a manager at Codys in the Villages. I hope your next experience at Codys will be much better !

[Pturner]

Originally Posted by ajbrown

Bonny, I think you need logdog's avatar

[JohnFromMaine]

I just returned from dinner at Cody's on the house. The meal was just fine and redeemed Cody's in my mind. I met handydad50 (aka James) and he made sure I was taken good care of by Tess, the server, who checked on me at least 5 times. When I was done, Sandy, the GM of Cody's in TV, stopped by to be sure I was happy. Two beers will do that (JK) ... mine, not hers.

Thanks guys.

All in all, I have to say that Cody's does go out of its way to be sure that customers are happy. The poorly cut NY strip steak, that started all this, was a home office error.

In the immortal words of The Terminator; "I'll be back."

[Bill-n-Brillo]

Good to hear your follow-up - much appreciated!!

Bill