[njbchbum]

Originally Posted by shrink

Unfortunately, we had dinner at Glenview tonight. What has happened to that place?? The last time we were there (Spring), we had a terrible strip steak that tasted like it came from Ponderosa. The waiter told us that there had been a recent change in vendors, and a lot of people had complained about the steak. Deciding to give it one more try, we went for the twin lobster special tonight. It was awful. The lobster was cold, undercooked and tasteless. The veggies were also cold. I sent my lobster back to be recooked, and waited ten minutes to have it brought back. It was unimproved, and my potato was now missing! Needless to say, we won't be back, but I have to ask...whatever happened to Glenview???

what did the manager say about your disappointment tonite?

[ilovetv]

Originally Posted by buggyone

Can you elaborate somewhat on what you mean by "attitudes"? I like a smiling server with a pleasant but business-like presence. I am not there to be your buddy. I do not see a need to discuss my golf game with you nor what your favorite television show happens to be.

I pleasantly give my food and drink order and then get back to my conversation with my friends.

You serve and check back once and present the check. I pay it with a tip around 20 percent and we exchange goodbyes.

Do I have it right or not?

I don't think the person was expecting the customer to be his "pal", but rather that the customer not be so crude and disgusting and even unsafe as to leave "diabetic supplies" (hypodermic needle?) on the table, and not leave a pee puddle in the chair for the server to clean up. And not leave kleenex full of snot on the table for them to clean up! GROSS!!!!!!