[Beechie]

I have to agree with a couple of posters on this thread that it is so refreshing to see a positive and uplifting post. We have been besieged of late by a few negative, agenda driven, and even belligerent posters.

A friendly smile and attentive to ones needs is a recipe for success in any endeavor. Demeanor is a personal trait so those businesses that conciously recruit customer facing individuals with an inherent bubbly personality know this will only increase customer satisfaction. Panera Bread has always understood this tenet.

[bagboy]

We went to Panera Bread at Sumter Landing this morning. They had 3 registers open and all of the employees seemed to be efficient and friendly.

[manaboutown]

My experiences at the SL Panera have run from satisfactory to great!

[TrudyM]

I am glad you had a good experience. I haven't been to the Brownwood one will try it but didn't return to Lake Sumter one. When we went the people were friendly but overwhelmed as it was high season. I am a fan of the chicken flat bread and get it here in Seattle all the time so I ordered the same and a cookie. They forgot the cookie so had to get back in line. The sandwich was about 1/4 filling of what I get in Seattle and instead of strips of grilled chicken it was shredded and tasted like it was from a can. Maybe they were running low on food or I hit a bad day, I hope so as I normally go to Panera alot

[Beechie]

Originally Posted by TrudyM

I am glad you had a good experience. I haven't been to the Brownwood one will try it but didn't return to Lake Sumter one. When we went the people were friendly but overwhelmed as it was high season. I am a fan of the chicken flat bread and get it here in Seattle all the time so I ordered the same and a cookie. They forgot the cookie so had to get back in line. The sandwich was about 1/4 filling of what I get in Seattle and instead of strips of grilled chicken it was shredded and tasted like it was from a can. Maybe they were running low on food or I hit a bad day, I hope so as I normally go to Panera alot

I would tend to believe it was an off day for you as it is usually good service.

There is no Brownwood Panera and I am not so sure there will be. McAlister's Deli is open and Toojays Deli is next to open so a third might be infringing upon that vertical.

[Yorio]

Love my Pecan Rolls at Panella. Yes, love their service also. Don't mind the long line as long as I am met with happy and friendly cashiers. It makes my day.

[lynn22]

love Sumter Landing Panera!!