Problem at McCallisters Problem at McCallisters - Talk of The Villages Florida

Problem at McCallisters

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  #1  
Old 02-19-2016, 10:18 AM
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I have a friend who recounted this story to me the other day. He and his wife ordered a baked potato to take home. When they got home they found that under the baked potato was a half eaten potato and a partially opened butter container. They went back with this to show to McCallisters and they received a voucher for a future meal. They then were contacted by the wife of the manager who accused them of trying to rip them off. She told them that they would not honor the voucher and were not welcomed there anymore. I have to believe my friend as he has no reason to lie about this and is not that kind of person. If so I wonder about this women's business acumen. It doesn't make much sense to me why someone would accuse a customer who returned an item that they purchased that they were trying to rip them off.

John
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Old 02-19-2016, 11:01 AM
784caroline 784caroline is offline
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Something does not "smell" right with this story! Hard to believe any business would do something like.
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Old 02-19-2016, 11:13 AM
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Something does not "smell" right with this story! Hard to believe any business would do something like.
And over a baked potato? Not exactly surf and turf as far as restaurant cost goes.
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Old 02-19-2016, 11:52 AM
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Something does not "smell" right with this story! Hard to believe any business would do something like.
i'm wondering how the manager's wife was able to contact a customer.
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Old 02-19-2016, 12:12 PM
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Sounds like the Manager's wife had better let her husband manage the store. "Freak" story.
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Old 02-19-2016, 12:27 PM
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Okay, another complaint told by a second party....
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Old 02-19-2016, 12:51 PM
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Seems weird. How could some one put one single baked potato in a bag and not notice that the bag has a 1/2 baked potato and butter in it ?
This just doesn't sound possible.
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Last edited by Bonny; 02-19-2016 at 02:30 PM.
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Old 02-19-2016, 01:10 PM
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We eat at McAlisters once a week. They are exceptional at resolving problems! Their food is terrific and their people are friendly! This story sounds fishy to me.....
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Old 02-19-2016, 01:19 PM
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Originally Posted by 784caroline View Post
Something does not "smell" right with this story! Hard to believe any business would do something like.
People do sometimes get in a hurry and this could possibly occured. Why do people always cast doubt when posters say something the slightest negative about a village eating place. Humans do work there and can make mistakes.
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Old 02-19-2016, 02:29 PM
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Originally Posted by LittleDog View Post
I have a friend who recounted this story to me the other day. He and his wife ordered a baked potato to take home. When they got home they found that under the baked potato was a half eaten potato and a partially opened butter container. They went back with this to show to McCallisters and they received a voucher for a future meal. They then were contacted by the wife of the manager who accused them of trying to rip them off. She told them that they would not honor the voucher and were not welcomed there anymore. I have to believe my friend as he has no reason to lie about this and is not that kind of person. If so I wonder about this women's business acumen. It doesn't make much sense to me why someone would accuse a customer who returned an item that they purchased that they were trying to rip them off.

John
Nasty accusations should come from the horses mouth. These type of stories can do serious harm to a business and the accuser is not available to answer questions. Too much of this on TOTV. True or not , this story will be spread widely.
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Old 02-19-2016, 02:34 PM
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People do sometimes get in a hurry and this could possibly occured. Why do people always cast doubt when posters say something the slightest negative about a village eating place. Humans do work there and can make mistakes.
But this story really relates TWO mistakes on the same transaction. First, the potato stuffed with prior stuffed potato garbage, and second, the way it was handled. I still don't understand what the manager's WIFE has to do with it. Does she also work there? Did she witness the interaction and decide that her husband was treated poorly so she retracted the voucher? Does she have any authority whatsoever to take this action?
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Old 02-19-2016, 02:38 PM
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Originally Posted by Challenger View Post
Nasty accusations should come from the horses mouth. These type of stories can do serious harm to a business and the accuser is not available to answer questions. Too much of this on TOTV. True or not , this story will be spread widely.
I ABSOLUTELY agree !!! in a medical thread, an OP made detrimental comments about certain doctor and their staff...on behalf of a friend who was a patient, supposedly. Just isn't right in my book.
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Old 02-19-2016, 02:39 PM
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I have known this guy for 10 years and he is not the type of person that would make up a story like this. I was just relaying what I was told.

John
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Old 02-19-2016, 02:58 PM
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Originally Posted by golfing eagles View Post
But this story really relates TWO mistakes on the same transaction. First, the potato stuffed with prior stuffed potato garbage, and second, the way it was handled. I still don't understand what the manager's WIFE has to do with it. Does she also work there? Did she witness the interaction and decide that her husband was treated poorly so she retracted the voucher? Does she have any authority whatsoever to take this action?
How did she know their phone number ?
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Old 02-19-2016, 04:25 PM
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Too much of this story just doesn't seem to fly right. And, I certainly agree that forums like this make it just too easy for anyone to tell a story (even when it is not their story) with the purpose of shooting an arrow at a business.
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