[Dr Winston O Boogie jr]

Originally Posted by tvbound

If the complaint were solely about long fingernails and would have honestly been made regardless of gender, that's one thing. The fact that all of the rest was purposely and pointedly included, leaves no doubt as to the true intention of the complaint - as I see it anyway.

I've been to, worked in and had friends that owned restaurants that had rules about servers fingernails. In many of them women were not allowed to wear nail polish and there fingernails needed to be trimmed to a reasonable length. It sounds like in this case, the servers nails were overly long.

[John_W]

Those who argue that judging someone by their appearance is discrimination, should think to themselves. How did I pick my partner, how did you choose your house, how did you pick the clothes you wore today? Did appearance and looks have anything to do with it?

There's nothing a restaurant can do that you can't do for yourself at home. When you select a restaurant to dine it's partly due to the the ambience, the atmosphere, and you expect to be waited on, that's why he's called a waiter and he is just as much as part of the ambience. When his attire, hygiene and grooming is so far outside of normal, the ambience of the restaurant and your entire experience is effected or even ruined.

[Happinow]

Originally Posted by Happinow

Last night we went to a restaurant to enjoy a dinner out. We were promptly seated and approached by our server. Our server was a guy. Now before you all go off on me, I’m not racist nor do I care what people chose to do with their lives. He was pleasant. What was disturbing is the fact that he had very long fingernails (made me nauseas) which when he touched our bowls, his nails went over the edge toward the inside of our plates. He also had a BLM mask on, plenty of earrings and other visible piercings, and long hair which was held back by sparkly Hair clips. I had all I could do to eat my dinner without constantly seeing those long fingernails. When I go out to eat, I don’t go out to have any political, religious or other personal preference shoved in my face. I go to relax and chat with my husband over some good food.

I would think that these long nails would be a health concern for the restaurant. Think of the gross stuff that is under those nails??

I did come home and write to corporate. People have the right to be who they want to be , however when their poor hygiene affects my food and a dining experience I paid for, it crosses the line for me.

Blast off!

UPDATE: Some of you are ticked off that I didn’t mention the restaurant.....it was Olive Garden....466. Today I got a phone call from the manager apologizing for our more than optimal experience at his restaurant. He said he was addressing the problems. He was kind and responsive. He also sent us a gift card for a future visit at the Olive Garden of our choice. I feel that my concerns were addressed appropriately.

[coffeebean]

Originally Posted by Bethwill

40 years ago I was a waitress in a nice restaurant. We were not allowed to wear nail polish to work because it hid whether or not our nails were clean. BTW, I made a lot of money at that job, while lazy others did not. We did not 'pool' tips, and made money according to the service provided. I hate that most restaurants now pool tips. Very unfair, to all workers.

Is that really true? I surely hope not! Why would a hard worker have to suffer for the lazy people? I like to think we are tipping the person who served us, not some lazy ass.

[Gulfcoast]

Originally Posted by Happinow

UPDATE: Some of you are ticked off that I didn’t mention the restaurant.....it was Olive Garden....466. Today I got a phone call from the manager apologizing for our more than optimal experience at his restaurant. He said he was addressing the problems. He was kind and responsive. He also sent us a gift card for a future visit at the Olive Garden of our choice. I feel that my concerns were addressed appropriately.

I'm glad that the manager was so responsive but I don't think that you should have mentioned the restaurant's name because that makes the server easily identifiable.

[Gulfcoast]

I would not feel comfortable writing a review which basically calls one specific server out for inappropriate attire. That's something you 1) write on the comment card 2) complain to the manager about it or 3) complain to corporate about it.

It's a legitimate complaint, IMO. It's just not something that you mention on Yelp.

[Barborv]

Years ago, when my kids were little , we were at Disney. I went to a restaurant with 2 of my kids and my husband stayed with my little one outside because she was scared of the characters there. Well, The waiter we had, although a very nice man, seemed a little off and when he came to serve our food he had drool coming down his chin. I was so grossed looking at the food he placed in front of us. I couldn't eat it and asked for the check and left. That was in the days when I was timid to say anything. Didn't want to get the man in trouble because I wasn't sure if he had some disability and he was very sweet. Now a days!! There would be NO WAY I would of paid for that meal. Not afraid to speak , in a kind manner of course.
Everything the op described about the waiter, the only thing that wouldn't bother me was the hair being clipped with sparkle clips. The mask wouldnt gross me out, it would just **** me off!. BUT the long nails in my dish would kind of gross me out! I get annoyed even when someone who is well groomed has their finger in my plate that I always push what was near the finger off my plate and then wipe with my napkin.

[Boomer]

. . .

[Marathon Man]

Originally Posted by coffeebean

Is that really true? I surely hope not! Why would a hard worker have to suffer for the lazy people? I like to think we are tipping the person who served us, not some lazy ass.

On the other hand, why should a hard worker be penalized because they ended up with a less generous tipper? This is why the tips are pooled. It eliminates the luck of the draw.

[Bill14564]

Originally Posted by Marathon Man

On the other hand, why should a hard worker be penalized because they ended up with a less generous tipper? This is why the tips are pooled. It eliminates the luck of the draw.

"luck of the draw" would imply that the quality of service has little to do with the tip. I suspect that most of the time the amount of the tip has a lot to do with service and the hard worker benefits from that.

But let's take your idea a little farther. If I'm a lazy worker and my tips are low but I know I will get some of the other worker's tips then what incentive do I have to improve? If I'm a hard worker and my tips are good but I know they will be taken from me and given to my lazy coworker then what incentive to I have to continue working hard? The lazy worker continues to be lazy, the hard worker stops trying, and the customer loses.

I'd much prefer my gratuity go to the person who provided good service to me (even if he had long hair and piercings) than to the other servers who did not.

[Dr Winston O Boogie jr]

Originally Posted by Gulfcoast

I'm glad that the manager was so responsive but I don't think that you should have mentioned the restaurant's name because that makes the server easily identifiable.

The restaurant and the server need to be identified so that we can make a decision whether or not to do business there.

[Dr Winston O Boogie jr]

Originally Posted by Marathon Man

On the other hand, why should a hard worker be penalized because they ended up with a less generous tipper? This is why the tips are pooled. It eliminates the luck of the draw.

Pooling tips can work both ways. Hard working attentive employees should receive more in tips, but they won't always. Some people are good tippers and other's are not regardless of how good the server is. Sometimes the amount of tips that you get is more due to the luck that you have in getting good tippers or cheapskates than it is to the service provided.

[OhioBuckeye]

Originally Posted by Dr Winston O Boogie jr

It should have an impact on the restaurant. If the food is bad, the service not up to standards and it is not clean, people should know about it before deciding to go there. If the restaurant or any business for that matter is not doing right by its customers it either needs to straighten itself out or go out of business.

Dr. Jim Winston this young man that had his long fingernails in someone’s food should of had rubber gloves on, at least until President Biden takes control. Then the president will be able to say “I cured the Covid19, man, everything thing is open for business “.

[Number 10 GI]

Originally Posted by coffeebean

Is that really true? I surely hope not! Why would a hard worker have to suffer for the lazy people? I like to think we are tipping the person who served us, not some lazy ass.

It's called socialism/communism.

[retiredguy123]

Originally Posted by Marathon Man

On the other hand, why should a hard worker be penalized because they ended up with a less generous tipper? This is why the tips are pooled. It eliminates the luck of the draw.

The luck of the draw will have no effect if you work at the job long enough to even out the odds. But, I don't like the process of pooling tips anyway.