[PennBF]

Just when you thought you had seen it all a new one pops up. I received a bill from ADT Security and it was "double" for a month. I called them and they tried to explain how a billing cycle can cause the monthly bill to double at the same time.!! Of course that is allegedly a lot of Baloney. They struggled to justify it and finally said they would split it to the 2 months. It is clear this could allegedly cause a huge potential "interest windfall" as the money is being deposited in their account prior to the debt being due. I should add the person told me they bill a month in advance. You can't make this stuff up.

[ColdNoMore]

Originally Posted by PennBF

Just when you thought you had seen it all a new one pops up. I received a bill from ADT Security and it was "double" for a month. I called them and they tried to explain how a billing cycle can cause the monthly bill to double at the same time.!! Of course that is allegedly a lot of Baloney. They struggled to justify it and finally said they would split it to the 2 months. It is clear this could allegedly cause a huge potential "interest windfall" as the money is being deposited in their account prior to the debt being due. I should add the person told me they bill a month in advance. You can't make this stuff up.

Sometimes, that kind of sneaky behavior...is indicative of cash flow issues/problems.

Hopefully, they're not also reducing the number of human monitors... watching for alarms going off.


Does ADT Inc’s (NYSE:ADT) Debt Level Pose A Problem? – Simply Wall St News

[Bay Kid]

I just rent their sign.

[PennBF]

Coldnomore: Thanks for the article you attached to your note. Ir reiterates what I said to them on the phone yesterday. They tried a real alleged "double talk" explanation for the double billing. It was a poor excuse and allegedly the reason to give if customers who complain. She finally said she would split the bill July and August and asked that I eMail her the eMail I received from ADT alerting me that I would be billed double on July 27th. When I spoke to them I was told I would be billed a month on July 24th and then their note said 2 payments on the 27th. I am not sure if that meant I was going to be billed 3 times. Your note with the explanation shook my tree to start looking for alternatives in case this goes belly up or the rates are increased!! Since I am direct billed, it is possible I guess to process the charge and make me fight it if necessary.

[JGVillages]

Alternative security sources, especially SimpliSafe which is easily self-installed are biting into their market share.

[billethkid]

FrontPoint is another alternative.
Easy self install as most of the new stuff is. Their monthly monitoring costs more than most.
I chose them for the quality and caliber of their monitoring....nation wide......one company....no sub contracting as most all the others do.

They have 3 levels of monthly service based on the type(s) of equipment chosen

Their after the sale ongoing technical and monitoring service is 5 star......24/7.......domestic operated.