[KRMACK55]

Originally Posted by Robbie0723

Unbelievable...

The most backward bank I've ever been associated with...

Consider the source

[kidnerkim]

There was a number to call. I did as I could not access. They were having trouble with accounts associated with trusts.

[BumpaOompa]

Worst bank ever! Constant issues. Unfriendly employees.

[CosmicTrucker]

Let’s just hope and pray they are doing everything possible to keep their system secure and hacker free. I’m very pleased so far with my experience with this bank.

[SacDQ]

I have no issues with access but my accounts are listen twice. Doesn’t that That equal 100% interest 👀

[noslices1]

Originally Posted by sam&rog

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?

I had trouble when I first went online after their change, but after a couple of tries, all my information came up.

[noslices1]

Originally Posted by BumpaOompa

Worst bank ever! Constant issues. Unfriendly employees.

Best bank ever! I’ve been with them for 11 years and NEVER had even close to a bad experience. Everyone is friendly and informed.

[glsatterlee]

Same with me!!

[JMintzer]

I use Citibank (just a tad larger than Citizen's First) for my business...

I have the very same problems when they update their software. It typically lasts a day or two...

[glsatterlee]

I meant, same with me, in response to:
Haven't had access to.my accounts information for a week now. And they don't bother sending updates on the problem.

[christine J Toft]

Originally Posted by asianthree

Depends, some had zero issues, some had a glitch, and then there were accounts that still can’t access as of today. Citizens does not do upgrades well.

Maybe I should go back to work and run their IT department!

[DonnaNi4os]

Originally Posted by sam&rog

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?

They gave plenty of notice that they would be updating their system last weekend and that at 8 am Monday morning they would be up and running. I tried at exactly 8 am and my account information was available as always. If you continue to have a problem I suggest that you call them. They are quite helpful in assisting you to get back online. Good luck.

[wjones53]

Have not had any problems when logging on using their app since they did their upgrade. Very rarely visit the website online.

[Dilligas]

Originally Posted by sam&rog

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?

Everything works fine for me on my iPhone

[Polar Bear]

No issues here. Long time satisfied customer. Friendly employees. Good technology.