[ckbenjamin]

I was one of their victims as well. Sure wish I had documentation but it was years ago. Most people don't realize that BBB it's just an arbitration service but with no legally binding authority. What is needed is a criminal investigation. This guy is clearly guilty of fraud.

[Willis56]

Yes,he was our first visitor in Bradford. He’s been back twice now. Fortunately we were forewarned.

[Mtngirl]

Yes, a criminal investigation is certainly needed on Kenneth Smith, Roy Graham Blackburn and Aaron Paul Gaines who all seem to be involved in the constant scamming. Seems Roy is the main one going around trying to get the customers and selling you a pack of lies. There seems to be a good paper trail showing the company constantly changing names. Seems they go about 1-2 years, getting their money and once the complaints start, a new name appears. There are numerous past threads on this whole situation and it's apparent they will continue unless people who have been scammed get together and demand an investigation. I would be showing up at their homes with a news reporter wanting to know when they plan on returning everyone's money. I would bet none of them live in the neighborhoods they are scamming.

[Dlbonivich]

I use just a local guy for mowing ,edging and blowing. I have a guy I call when bushes need trimmed and Massey for fertilizer and bug control. I pay per month. In the winter I see the lawn man less because things stop growing. I have been in Florida for 23 years. This is how it works best. Good luck

[kimgarwel12@gmail.com]

As an update, while I haven't yet heard back from the investigative reporter for WFTV in Orlando or the Senior Vs Crimes program, I have gone ahead and filed a claim with the attorney general. We'll see what comes of all of this. I guess I've done as much as I can for now, but will continue to spread the word about these guys far and wide. Good Neighbor Service, despite being "out of business," is alive and well and operating under that name south of 44!!! "Bonnie," who answers the phone for these criminals, apparently is the grandmother of one of the guys on the crew, so it's a family thing and they're all in it together!! Buyer, definitely beware!!!

[neilbcox]

They have to have a pest control license ! Go after his license! He will respond in a good way if the state licensing board starts looking into his company!

I did this with All Seasons Pool Company. Within 14 days of me submitting my complaint the President of that company called me saying they would immediately address my issues!

Everyone in the Villages should only deal with companies that hold a Florida license! It is a great leverage tool!

[vintageogauge]

Originally Posted by neilbcox

They have to have a pest control license ! Go after his license! He will respond in a good way if the state licensing board starts looking into his company!

I did this with All Seasons Pool Company. Within 14 days of me submitting my complaint the President of that company called me saying they would immediately address my issues!

Everyone in the Villages should only deal with companies that hold a Florida license! It is a great leverage tool!

The law states that you need a license that doesn't mean he has one.

[bowlingal]

I just hired Falcon to do my lawn. So far, I am quite pleased with their professionalism, customer service and knowledge. looking forward to spring to see really impressive results

[wmcgowan]

if you are unhappy with them - use that to leverage another service

[arbajeda]

Have you contacted the sheriff? Sounds like fraud to me.

[FromNY]

Always wondered why the "Developer " didn't incorporate basic lawn care. Many communities have that . Get rid of all these independent landscapers. They could work for The Villages and probably have better lives..

[KRM0614]

Originally Posted by Kahuna32162

Unfortunately this company has been around for many years and change their name often, Good Neighbor has been Service Smart in the past and the list of complaints from customers, just like you, who signed a 1 year contract and paid in advance could fill an entire volume. They prey on new unsuspecting homeowners who buy and then go back up north believing that their new home in The Villages will be maintained in their absence.

Love Bob seger

Plymouth MI

[KRM0614]

Originally Posted by VApeople

We have a larger than average yard and I truly enjoy mowing it myself, even on the hot summer days.

However, as I mentioned earlier, we use Falcon Lawn and Pest control for the yard care. There are some nasty little critters, like Army Worms or Mole Crickets, in our neighborhoods, and our yard is doing much better than our neighbors. Falcon must be doing something right.

Falcon has a lot of litigation from consumers
Check next door archives

[bilcon]

I have been here for 12 years and had several lawn services and never signed a contract with any of them. If you are moving here, don't sign any contract for lawn service and speak to your neighbors or others Villages first before you commit to any services.

[Sunshine7]

Has anyone heard of Mitch with Superior Services of Central Florida, Inc.?