[M2inOR]

My gist from all this:

The USPS is NOT managing its contract workers that deliver mail and packages at the postal stations.

I'm not sure how much they are paid, but it seems there are a few slackers.

I've had two negative experiences:

1. Mail item placed into wrong box; eventually turned up a week later. Contractors need to be careful - not every resident is here full time!

2. USPS notified me that package was in a locker. I happened to catch the contract employee, and asked "what gives?" Carrier responded that he scans first but doesn't always get the package into the box right away. Our previous carrier only scanned after the box was placed into the locker.

Perhaps training is an issue?

My solution? I got a PMB for high priority and valuable items, or use FedEx or UPS.

One more thing with Amazon: purchaser has little control over delivery method. Could be USPS, FedEx, UPS, or Amazon's own delivery drivers.

[DaleDivine]

I'm glad we have fantastic mail people in Charlotte. If the package is too large for a box, She will deliver it to my house in her personal car using her gas.

[retiredguy123]

Originally Posted by DaleDivine

I'm glad we have fantastic mail people in Charlotte. If the package is too large for a box, She will deliver it to my house in her personal car using her gas.

It's her job to deliver the packages to your house. She gets reimbursed for using her car and gas.

[Girlcopper]

Originally Posted by Number 10 GI

Our granddaughter lived with us for a short time. She was expecting a package because she had received a text message that it had been delivered. When we went to the postal station there wasn't anything in the mail box. She noticed a package setting on top of the newspaper sales container and it was her package. Apparently the key for the package box had been placed in the wrong mail box and whoever that mail box belonged to just put it on the newspaper box. Didn't have the courtesy to even try to do something with it so that it didn't become stolen.

Yeah, the could have done something with the package but is probably just as annoyed as everyone else with getting wrong packages. Put the blame where it belongs. Its not anyones responsibility except the post office.

[ffresh]

Originally Posted by Cathy Kennedy

Where do missing packages go? Are they like socks or Tupperware tops? Amazon says they delivered a package to our parcel locker on 8/17. No package and/or key left in our parcel locker. Left a note for mail carrier but have not gotten any reply. We continue to get other peoples packages and make sure we get them to the correct address. If anyone has come across a package for 5579 Brett Way could you please let me know. I'd be happy to pick it up. TIA

Amazon will reimburse you - happened to me yesterday via email that my package had been delivered, with a photo of the location (not my porch). They reimbursed me within 15 mins (online chat). Today my neighbor delivered the package to me ... Oh well, now I have to call Amazon for pickup

[KRMACK55]

Originally Posted by Cathy Kennedy

Where do missing packages go? Are they like socks or Tupperware tops? Amazon says they delivered a package to our parcel locker on 8/17. No package and/or key left in our parcel locker. Left a note for mail carrier but have not gotten any reply. We continue to get other peoples packages and make sure we get them to the correct address. If anyone has come across a package for 5579 Brett Way could you please let me know. I'd be happy to pick it up. TIA

Kathy I love the analogy ! I’ve had that problem as well. I call the Seattle number refuse to speak with their overseas call center get an American tell them I did not receive they issued full credit and reship about 4 times here . It’s grueling because their customer service is soo awful as are Macy’s Walmart etc that have taken customer service offshore!

Make sure you have a credit card that fights for you to dispute these charges ! My US Bank is now awful ! The big banks are that way also.

[junemarie]

Originally Posted by Cathy Kennedy

Where do missing packages go? Are they like socks or Tupperware tops? Amazon says they delivered a package to our parcel locker on 8/17. No package and/or key left in our parcel locker. Left a note for mail carrier but have not gotten any reply. We continue to get other peoples packages and make sure we get them to the correct address. If anyone has come across a package for 5579 Brett Way could you please let me know. I'd be happy to pick it up. TIA

Cathy hope you do find your pkge but sure appreciated your humor😅

[KRMACK55]

Originally Posted by Love2Swim

The contract worker for USPS that handles packages does a crappy job. I too had a package delivered, it apparently went into the wrong locker box, and I was out of luck. The postal worker was little help. I tried to file a claim online but was denied.

This is considered rural so you’re not going to get the service that the USPS provides ! You have no recourse ! Post office has a loss every year yet gives the PO general a bonus close to a million. Reform is unlikely.

[richs631]

This is totally on the mail carrier. Amazon can not deliver to the parcel locker. It must have been shipped via the post office.

[johnwwells3]

Originally Posted by Cathy Kennedy

Where do missing packages go? Are they like socks or Tupperware tops? Amazon says they delivered a package to our parcel locker on 8/17. No package and/or key left in our parcel locker. Left a note for mail carrier but have not gotten any reply. We continue to get other peoples packages and make sure we get them to the correct address. If anyone has come across a package for 5579 Brett Way could you please let me know. I'd be happy to pick it up. TIA

I had the same problem a few weeks ago. I had not received the package denoted as delivered for three days. I contacted amazon online and got very good results -- a quick refund (that day) and they reordered the product for me. I had also made an online complaint to the post office. The next day a manager called and said he would look into it. Within an hour he called again and said the package would be delivered that day. It showed up at my door within a few hours. I had to call amazon and have the refund and new order cancelled. They were very accommodating. I also sent a message to the post office commending the manager who went out of his way to retrieve my missing package.

[Bellavita]

if it is anything like our postal station who knows what box they put it in. Most people give it back I assume there is a tiny bit of people who enjoy your orders

[bonnieww60]

We live in Monarch Grove Several weeks ago we had delivery confirmation for three packages. Went to the mailboxes no packages no mail. Went the next day no packages no mail. Knocked on the door at the mailboxes and delivery person came out I explained what was going on and he asked me do I check my mailbox every day because my mailbox had been jammed full I told him no I check it every day and there’s been no mail for three days and no packages so he handed me a key and direct me to a delivery box which had two packages in but none of the ones that were missing. Escalated it at Lady Lake post office only to be told they called the contract worker and the contract worker said our post office bags have been jammed full of stuff. Miraculously next day or three missing packages sadly turned up.

[dougawhite]

Check your front door; it's probably sitting right there.

[Cathy Kennedy]

I don't mind taking them to the correct address - at least that way I know the person did get it.

[Cathy Kennedy]

I check my porch daily. Not left there. Also, Amazon specifically said it was placed in the postal locker. Amazon did schedule a replacement, but I haven't seen that one yet either. Maybe it went to keep the other package company!