[akjakes]

Have been living here for two years now, and love it. My problem is that my husband uses the hearing devices in the theaters to hear the movies better, and the one in Brownwood has worked on and off since we have been here. I have talked with the management and always get the same answer "we are working on it". It is very frustrating that we live five minutes from a theater that we can't use. I'm sure there are other people I our position. Have called the main office in here and they told me since they lease the property it isn't their problem. Help!! Was thinking about going to the paper, any ideas would be welcome. Thanks!!

[Cedwards38]

I'm not an attorney, but my understanding of the federal Americans With Disabilities Act ( Title III ) requires accommodations for the hard of hearing in theaters. Not "working on it" but requires that the assistance be present and working in order to comply with the law. I'd point that out to them and insist on your rights.

ADA Hearing Obligations: Theaters & Lecture Halls

[Taltarzac725]

Movies | Hearing Loss Association of America

Keep this thread going. I will bet that they try a lot harder with more publicity about this problem on TOTV.

They should have worked the bugs out of their system by now.

[RickeyD]

Contact the Disability Rights Section

[Cedwards38]

And there are penalties more than a hand slap for those who do not comply.

CIVIL MONETARY PENALITIES INFLATION ADJUSTMENT UNDER TITLE III

[wereback]

why not get a hearing aid? Than you could hear at home too .

[fredpotts]

I also have issues with them not having the system working. It is usually out for a few months at a time. I go to the Mills and Spanish Spring since theirs work and they use a different system which is much better than what Brownwood uses and theirs don't break down.

I wear hearing aids (due to too many years shooting a gun in Alaska and not being smart enough to wear ear protectors) and even with those hearing aids on the movie volume most times is pretty low. AND it also depends on how bad my allergies are will depend on if I have to wear the headset but more often than not.

[njbchbum]

Originally Posted by wereback

why not get a hearing aid? Than you could hear at home too .

Maybe hearing aids are too expensive?
Maybe he has a hearing aid?
Why get a hearing aid when he can use the device in the theater?
Maybe he doesn't want to hear at home?

[graciegirl]

Originally Posted by wereback

why not get a hearing aid? Than you could hear at home too .

That is what I was thinking. I am glad you said it. Hearing aids are just amplifiers and so are the plug ins.

[wereback]

I don't hear well but when I go to a movie I wear ear plugs as sound is so loud also take a sweater.

[Carla B]

Well, sometimes those who have hearing aids don't want to wear them at home.

[akjakes]

He does have hearing aids that he wears all the time, but at the movies he hears better with the headphones. Otherwise he misses some of what is said and has to ask me.

[perrjojo]

Originally Posted by wereback

why not get a hearing aid? Than you could hear at home too .

Or better yet, why not have the theater comply with the ADA law?

[perrjojo]

Originally Posted by akjakes

Have been living here for two years now, and love it. My problem is that my husband uses the hearing devices in the theaters to hear the movies better, and the one in Brownwood has worked on and off since we have been here. I have talked with the management and always get the same answer "we are working on it". It is very frustrating that we live five minutes from a theater that we can't use. I'm sure there are other people I our position. Have called the main office in here and they told me since they lease the property it isn't their problem. Help!! Was thinking about going to the paper, any ideas would be welcome. Thanks!!

Yes, writing a letter to the editor of the online newspaper would be a great place to start.

[Taltarzac725]

Originally Posted by perrjojo

Yes, writing a letter to the editor of the online newspaper would be a great place to start.

Good suggestion. They have e-mail addresses too often listed by the by-lines.