[daniel200]

My two year xfinity internet trial ends next week. I am currently paying $50 per month with autopay for internet only (500 mbps download). My new rate after price adjustment was going to be $111 per month.


After reading some advice on negotiating with xfinity, I called 1 800 934 6389 two days ago. When asked what you are calling about say “disconnect service”. Say no to all their prompts to send a link to use the “chat” function

A person will answer, confirm your ID and ask what the problem is. I told them that I wanted to disconnect because their new rate is going up to $111 and that I have a special offer from TMobile for $40 per month for home internet since I already have TMobile cell service.

The person offered me a bundled package with xfinity mobile…. I refused that because my TMobile plan has free international data when traveling and Xfinity wants $5 per day for international data

After turning down the package deal the Xfinity agent offered me the same deal I have today ($50 per month with autopay and a new 2 year contract). I agreed. They sent me an email confirming the rate. They also sent me a new updated version modem for free. The whole process took me about 1 hour.

Negotiate with your provider. But they need to believe you are serious. In my case, I was able to see on the internet that TMobile was currently offering 245 mbps home internet download speeds for $40 per month for people that already have phone service. I think that made it easy to win the negotiation.

[jrref]

Originally Posted by daniel200

My two year xfinity internet trial ends next week. I am currently paying $50 per month with autopay for internet only (500 mbps download). My new rate after price adjustment was going to be $111 per month.


After reading some advice on negotiating with xfinity, I called 1 800 934 6389 two days ago. When asked what you are calling about say “disconnect service”. Say no to all their prompts to send a link to use the “chat” function

A person will answer, confirm your ID and ask what the problem is. I told them that I wanted to disconnect because their new rate is going up to $111 and that I have a special offer from TMobile for $40 per month for home internet since I already have TMobile cell service.

The person offered me a bundled package with xfinity mobile…. I refused that because my TMobile plan has free international data when traveling and Xfinity wants $5 per day for international data

After turning down the package deal the Xfinity agent offered me the same deal I have today ($50 per month with autopay and a new 2 year contract). I agreed. They sent me an email confirming the rate. They also sent me a new updated version modem for free. The whole process took me about 1 hour.

Negotiate with your provider. But they need to believe you are serious. In my case, I was able to see on the internet that TMobile was currently offering 245 mbps home internet download speeds for $40 per month for people that already have phone service. I think that made it easy to win the negotiation.

Or if you can get fiber service from Quantum or Centric here in the Villages, you don't ever need to do this because the price doesn't usually change once you get the service. No contracts, no special deals, no tax. Better service.

[scubawva]

Why do you need cable? Consider internet + streaming

[DAVES]

Originally Posted by Sabella

When people get their Comcast bill before they open the envelope they’re paying $35-$40 for a sports fee and a broadcast fee. (not to mention the rip off for renting their equipment, )That’s before you pay for your cable TV or your Internet or your phone. Isn’t it amazing what they get away with. Cancel everything except for your Internet, you don’t need a house phone use your cell phone and subscribe to YouTube TV. Go to Best Buy and buy a modem/router. But even if you do that, Comcast will still rip you off by excessively charging you for the lowest Internet service you can get.

People have a strange view of business. The goal of a business is to make money. Competition gives you other options. Perhaps at a lower cost. Cell phones for example. Inflation. Prices are going up-except for technology.

[Skip]

Originally Posted by Doug17s

I have Xfinity internet 500MPS for $60 per month and You tube TV for $75 per month. You do NOT need cable service. I also bought my own modem so I don't have to pay a rental fee to Xfinity.

How do you get 500MPS Xfinity for $60/month. Limited promotional price? Mine is $96/month (no modem rental either) and my YouTubeTV is $82.67.

Skip (Inquiring Mind)

[Sabella]

Originally Posted by daniel200

My two year xfinity internet trial ends next week. I am currently paying $50 per month with autopay for internet only (500 mbps download). My new rate after price adjustment was going to be $111 per month.


After reading some advice on negotiating with xfinity, I called 1 800 934 6389 two days ago. When asked what you are calling about say “disconnect service”. Say no to all their prompts to send a link to use the “chat” function

A person will answer, confirm your ID and ask what the problem is. I told them that I wanted to disconnect because their new rate is going up to $111 and that I have a special offer from TMobile for $40 per month for home internet since I already have TMobile cell service.

The person offered me a bundled package with xfinity mobile…. I refused that because my TMobile plan has free international data when traveling and Xfinity wants $5 per day for international data

After turning down the package deal the Xfinity agent offered me the same deal I have today ($50 per month with autopay and a new 2 year contract). I agreed. They sent me an email confirming the rate. They also sent me a new updated version modem for free. The whole process took me about 1 hour.

Negotiate with your provider. But they need to believe you are serious. In my case, I was able to see on the internet that TMobile was currently offering 245 mbps home internet download speeds for $40 per month for people that already have phone service. I think that made it easy to win the negotiation.

I could be wrong, but I do believe with Comcast no matter how long your contract is with them every year they have one or two price increases on their services and you will pay the increases, contract or not

[Stu from NYC]

Originally Posted by Sabella

I could be wrong, but I do believe with Comcast no matter how long your contract is with them every year they have one or two price increases on their services and you will pay the increases, contract or not

Our cost with internet and tv has doubled in past 4 plus years. Plan on saying goodbye to them shortly when Quantum is up and running here.

[MrFlorida]

Get basic internet service, and then a Roku or Firestick for streaming.

[jrref]

Originally Posted by Sabella

I could be wrong, but I do believe with Comcast no matter how long your contract is with them every year they have one or two price increases on their services and you will pay the increases, contract or not

I keep saying this but doesn't seem like anyone listens. These increases are mostly from increases in franchise fees for content that they pass on to the consumer. They just call it so fancy name to disguise the increase.

[Snakster66]

Originally Posted by Stu from NYC

Right now we have xfinity for almost $ 200 per month.

We will be getting fiber from Quantum after they finish destroying our neighborhood (what a mess) and will decide what else to get.

Can I take from this post that Quantum is continuing to expand its footprint in TV?

[Michael G.]

Originally Posted by dewilson58

$300/mth................wow.

What do you get for ~$4,000 per year???

Lip service.

[daniel200]

Originally Posted by Sabella

I could be wrong, but I do believe with Comcast no matter how long your contract is with them every year they have one or two price increases on their services and you will pay the increases, contract or not

I have been with Xfinity 2 years (internet only) for $50/month. No price increases. I just renewed for 2 years at the same price after calling. I have contract in writing. The downside is I can not cancel the service during that time

Comcast will pass on streaming price increases to you anytime (like espn, disney etc) but I get none of those services from them

[Stu from NYC]

Originally Posted by Snakster66

Can I take from this post that Quantum is continuing to expand its footprint in TV?

Yes. They are putting in fiber in village of Bonita as we speak

[Pairadocs]

Originally Posted by Doug17s

I have Xfinity internet 500MPS for $60 per month and You tube TV for $75 per month. You do NOT need cable service. I also bought my own modem so I don't have to pay a rental fee to Xfinity.

Xfinity told us the lowest price they have for internet is $91 a month (we are in Sumter Co.) plus variety of fees and taxes !

[Stu from NYC]

Originally Posted by Pairadocs

Xfinity told us the lowest price they have for internet is $91 a month (we are in Sumter Co.) plus variety of fees and taxes !

Hopefully enough people will vote with their feet and make other arrangements so competition will return