[ex34449]

You can scream all you want but if the component that failed isn't repairable and isn't in stock and your current units failed part isn't swappable with something current then you're basically screwed until said part arrives.
Sorry about what is happening but I just went through the same thing with our Rheem unit. Buy fans, a lot of them.

[asianthree]

Our 9 yo units quit working 9/20. Chuck Farrell gave us 3 units to pick from. It was 86 in the house, nothing in stock, so we ordered what might come in first, unit didn’t arrive until November 3. They brought us a portable unit we used in our bedroom, but didn’t help much. We spent days out in someone’s AC, and slept on the lanai at night.

Not one company had an units to replace, so it was a long hot fall. I would think the warranty department would have jumped in to get you some kind of relief with having the company supply a portable unit

[sail33or]

There is no reason an entire compressor/condenser or blower cannot be installed in less than a day. Forget the part, get another unit. You are being too easy.

[Kenswing]

Four weeks without A/C?! I would have my hands around someone's neck by now. I hope you have a dehumidifier running 24/7 to prevent mold.

[villagetinker]

OP, if you know the exact part, have you tried Amazon or Ebay for a part, and then have the company install if you or a handyman cannot do this?

[Michael G.]

Besides going without electrically after a storm. going without AC has to be right up there.
Or having a new AC malfunction.

Good luck !

[Stu from NYC]

Originally Posted by tophcfa

Hopefully you are monitoring the relative humidity in your home. Don’t let it get above 60% for long or you could get costly mold growth. It might be worth going to Lowel's one Home Depot and picking up a dehumidifier and running it until your A/C issue is resolved. Best of luck.

Thinking you would need more than one but a great idea

[EdFNJ]

Goodness ... what "part" is it? Maybe some of us "internet scroungers" can locate one. Do you have the part number etc? Can't imagine what it could be.

Even a controller board can be found online as I replaced one in my 14 yr old Carrier unit's compressor for $40 a few years ago when the useless home appliance warranty service couldn't even figure out what it was (needless to say I immediately cancelled them). Found it on eBay. There aren't that many parts.

Edit: They replaced the fan motor, contactor & cap and nothing helped. I even told them it was the board but they "know better." Only thing left was the circuit board. That fixed it. I even bought a spare.

[fdpaq0580]

Motels and hotels have AC. Wife would not be happy if I told her we were going to " tough it out ".
Oh, send the bill to the warranty co. Manufacturer probably has parts and could FedEx it. Just my feeling, but I believe some of the excuses citing supply chain is just BS. Like not refunding your dollar because they have no $ 1.00 bills even though they have a drawer full of quarters. Not smart enough or motivated enough to figure a workaround.
Good luck.

[mrf0151]

Originally Posted by tophcfa

Hopefully you are monitoring the relative humidity in your home. Don’t let it get above 60% for long or you could get costly mold growth. It might be worth going to Lowel's one Home Depot and picking up a dehumidifier and running it until your A/C issue is resolved. Best of luck.

Got one but those units really don't do much in a big house and thanks.

[mrf0151]

Originally Posted by ex34449

You can scream all you want but if the component that failed isn't repairable and isn't in stock and your current units failed part isn't swappable with something current then you're basically screwed until said part arrives.
Sorry about what is happening but I just went through the same thing with our Rheem unit. Buy fans, a lot of them.

Got lots of fans running. Thanks

[Garywt]

I would be calling every HVAC company looking for the part. Not sure what part or what company you are working on but you need something. If they don’t have a unit to get the part from, the manufacturer probably has a new unit to get the part or replace the entire unit since it is under warranty.

[ithos]

Originally Posted by mrf0151

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

Did you post here just to vent or were you seeking meaningful advice?

If you provided specific information about the part or parts someone here might be able to provide some actionable information.

[Worldseries27]

Originally Posted by pauld315

i would bypass the warranty and hire some other company to fix it if i was spending the summer with no a/c. Life's too short. Afterwards, i would think about taking the original company to small claims for the cost of the repair.

100% agreed except replace " think" with most definitely

[CosmicTrucker]

Originally Posted by villagetinker

OP, if you know the exact part, have you tried Amazon or Ebay for a part, and then have the company install if you or a handyman cannot do this?

I'm thinking the same. Find out the exact part name and part number. Toss it in here and let us help you get the parts you need.