[Harry Gilbert]

At this point I would have an attorney familiar with warranty law look it over and explain exactly what your rights are. That would give you correct information in order to decide how to proceed.

[Bogie Shooter]

Originally Posted by hulahips

So we are on home number 2 in the villages. Our now new home, only built 5 yrs ago, has same problem as last house. Condensation on Windows all day. Either Windows they are installing are Cheap Or the company installing is Not sealing them properly. We called warranty today since windows fall under 10 yrvwarranty. However they will charge us $150 to install for their labor charge. We think we should not be charged as we feel it is the villages fault not installing them properly. Anyone else experiencing this problem?? 2nd time for us

After looking at your prior posts......you sure encounter a lot of difficulties.......................

[coach]

Originally Posted by hulahips

OK. more bad news. Villagers take note. Now we are told that we have to pay $150 to have your 10 yr warranty on Windows kick in. You will pay the labor cost, even though your getting lousy windows, plus you will pay for the window itself If your not the 1st homeowner. This home is Only 5 to 6 yrs old and we are 2nd owner. Absolutely ridiculous the villages doesn't even honor their 10 yr warranty. So after we pay all this money, which we shouldn't even have to pay, what is to say they don't come back, replace with more crappy windows?? this is outrageous the villages doesn't care about homeowners

Could I ask a question. Your header says Sunset Pointe. Is that where you live? The reason I ask is that Sunset Pointe is closer to 10 years old. Not 5 or 6. If the windows are 10 years old I would think labor charges are very appropriate.

[hulahips]

Of course I know how old sunset PT is. We lived there 1st and experienced the same problem with Windows. Now we moved to a newer area and yes same problem with Windows. Bogie, you have No idea what we have experienced with Warranty. Windows are minor compared to what we went through but that's another story for another time. Want to stay focused on Windows so villagers are aware of what they may also experience and the expense involved. Just saying ...

[tuccillo]

Yes, there are better windows available. However, my only issue is that they have metal frames which reduces their efficiency. The newer homes appear to have vinyl frames, which are a better way to go. My 3 year old house has not had any problems with the windows, or any other issues for that matter.

The Villages builds an "OK", unremarkable house. If you want better you need to build a custom home where you can specify all of the components or buy in a higher end development. You can also find worse.

Originally Posted by hulahips

Of course I know how old sunset PT is. We lived there 1st and experienced the same problem with Windows. Now we moved to a newer area and yes same problem with Windows. Bogie, you have No idea what we have experienced with Warranty. Windows are minor compared to what we went through but that's another story for another time. Want to stay focused on Windows so villagers are aware of what they may also experience and the expense involved. Just saying ...

[hulahips]

We are going to pay the $150 for the labor. No choice. Just hope this one works out!

[vintageogauge]

Steamed or foggy windows should have been caught by your home inspector. Our last used home had five discovered at the time of inspection and the sellers paid to have them replaced. A GOOD inspector is invaluable when Buying a resale home of any age.

[DangeloInspections]

Originally Posted by vintageogauge

Steamed or foggy windows should have been caught by your home inspector. Our last used home had five discovered at the time of inspection and the sellers paid to have them replaced. A GOOD inspector is invaluable when Buying a resale home of any age.

You are correct.....most of the time a window with a bad seal can easily be seen. However, I have also seen a few seal compromises where the failure was still new, and the conditions such as low humidity, etc, make this sometimes difficult to find. Over time a seal failure will become more apparent as dirt, etc enters between the glass and the clarity is 100% compromised.

Added to this discussion is the fact that there are different types of seal failures and different types of seals. The best seals in my opinion were the metal seals between the two panes of glass. Andersen used to make a double pane glass years ago with no seal, all glass like a big flat bubble.

It is now very common to find seal failures in windows less than 10 years old. I actually read an article the other day where the author was saying that in HIS opinion, it was almost not worth upgrading to double pane replacement windows because the high cost when factored into the high seal failure rate made it not cost effective. Not sure I agree, but it was interesting.

For the record, The Villages for the past 5-6 years have installed three different types of windows, an aluminum frame one, a vinyl one with replaceable weep holes and now a newer vinyl type with integrated weep holes.

Frank D.

[Wiotte]

Originally Posted by DangeloInspections

You are correct.....most of the time a window with a bad seal can easily be seen. However, I have also seen a few seal compromises where the failure was still new, and the conditions such as low humidity, etc, make this sometimes difficult to find. Over time a seal failure will become more apparent as dirt, etc enters between the glass and the clarity is 100% compromised.

Added to this discussion is the fact that there are different types of seal failures and different types of seals. The best seals in my opinion were the metal seals between the two panes of glass. Andersen used to make a double pane glass years ago with no seal, all glass like a big flat bubble.

It is now very common to find seal failures in windows less than 10 years old. I actually read an article the other day where the author was saying that in HIS opinion, it was almost not worth upgrading to double pane replacement windows because the high cost when factored into the high seal failure rate made it not cost effective. Not sure I agree, but it was interesting.

For the record, The Villages for the past 5-6 years have installed three different types of windows, an aluminum frame one, a vinyl one with replaceable weep holes and now a newer vinyl type with integrated weep holes.

Frank D.

Your opinion on the latter ?

[TunaFish]

I had problem with sliding glass door. Moisture in between the glass. I called Romac. They replaced for labor cost. I think it was $95.

[NoMoSno]

Sad, after all these years making double pane windows, seal failure hasn't been eliminated.

[JP]

My windows aren't foggy but have dirt on the inside so when you wash the outside it still looks dirty. Really frustrating that these windows are so cheap and bad and we get charged to replace a defective product. If I had a choice I would never have picked windows like these.

[crash]

My experience with the warranty department on the windows was they are covered in less than 10 years old but only the glass not the labor. The charge was $75 to come out and inspect them and $75 labor to replace. If you have multiple windows at the same time it would be the $75 to come out and $75 labor for each window.

I believe the original installer is no longer in business and T&D is doing the warranty work.

[hulahips]

OK well new price is $150 labor per window

[DangeloInspections]

Of the three windows, I do like the newest ones the best. You find them on only the newest homes, but not all of them.

There are other window problems that are found every so often. Coppering, where the in between the glass coating comes off is one. Another is weatherstripoping problems, etc.

Frank