Overcharged at Steakhouse in Brownwood?

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Old 05-01-2022, 02:40 PM
Bogie Shooter Bogie Shooter is offline
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Originally Posted by JMintzer View Post
All of this was previously hashed out on "NextDoor"...

Not sure if they're expecting a different result...
What next Twitter?
They must really be disgusted with restaurant to keep dragging it out on social media.
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Old 05-01-2022, 02:40 PM
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I.e., not Cody’s. Starts with P.
Is there a prize for getting the right answer?
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Old 05-01-2022, 02:44 PM
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Is there a prize for getting the right answer?
Lol
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Old 05-01-2022, 04:12 PM
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So, Is there a prize for the post of the day that meets the Posting Police standards for correct content and grammar?

And, back to altered tip amount, it happened to us twice here in The Villages in 13 years. Both were small amounts. The first time, it was easy to make a "7" look like a "9". After a visit with the owner he reluctantly refunded the overcharge. The second time we neglected to follow up but, since we eat there regularly, just decided to watch in case it happened again. It hasn't.
  #20  
Old 05-01-2022, 04:39 PM
Stu from NYC Stu from NYC is offline
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Originally Posted by VApeople View Post
Nope. I NEVER pull out a credit card at a restaurant. We always pay cash.

Last year, someone wrote that they paid for food at Fenney Grill with a credit card but gave a tip in cash. Later they found the manager at Fenney Grill had added a generous tip to their credit card charge. Big surprise.
That would be the last time there for me
  #21  
Old 05-01-2022, 05:07 PM
vintageogauge vintageogauge is offline
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Originally Posted by VApeople View Post
Nope. I NEVER pull out a credit card at a restaurant. We always pay cash.

Last year, someone wrote that they paid for food at Fenney Grill with a credit card but gave a tip in cash. Later they found the manager at Fenney Grill had added a generous tip to their credit card charge. Big surprise.
Maybe that was the manager they fired suddenly. Crap happens when you have employees, we have been going there for 5 years and never had a problem with anything. I'm with VApeople, use cash.
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Old 05-01-2022, 05:47 PM
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Originally Posted by vintageogauge View Post
Maybe that was the manager they fired suddenly. Crap happens when you have employees, we have been going there for 5 years and never had a problem with anything. I'm with VApeople, use cash.
Used to use cash at restaurants but since covid started very rarely use cash so we do charge pretty much everything these days.
  #23  
Old 05-01-2022, 06:01 PM
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Originally Posted by VApeople View Post
Nope. I NEVER pull out a credit card at a restaurant. We always pay cash.

...
I ALWAYS pull out a charge card or a credit card at a restaurant. The value of the points that I would lose, against the value not having to watch for an overcharge, is not worth it.

I do however tip with cash and forgo some points. I believe it’s better for the server.

Without incurring extra charges, I almost always go for the points. It really pays.
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Old 05-01-2022, 06:44 PM
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Originally Posted by retiredguy123 View Post
Not that it makes a difference in this case, but the way restaurants process credit card charges is different from most businesses. First, they present you with a bill without the tip, say $80. Then, they take your credit card into the back room and immediately place a pending charge on your account for $80. Then, they return your credit card and a bill for $80 with a blank space for a tip. You add the tip, say $20, and sign a receipt for $100. If you use credit card alerts, like I do, you will immediately get an email or text alert for a charge of $80. Then, a day or so later, someone in the restaurant will change the pending amount from $80 to $100, which will show up on your credit card online statement. So, the bank alert never actually verifies the correct amount charged. I think the restaurant should only process one amount, the one that you signed, and not have someone change the amount days later. That is one reason that I always pay cash in restaurants.
I don't know what restuarants you frequent but we pay with credit card all the time at restaurants and usually add the tip on to the CC. I have NEVER seen two charges on my credit card bill. I also have never experienced a different charge than my receipt (which I keep to reconcile my statement).
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Old 05-01-2022, 07:27 PM
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Originally Posted by HIgolfers View Post
I don't know what restuarants you frequent but we pay with credit card all the time at restaurants and usually add the tip on to the CC. I have NEVER seen two charges on my credit card bill. I also have never experienced a different charge than my receipt (which I keep to reconcile my statement).
You won't see two charges on your bill. The first charge is a "pending" charge that is later changed to include the tip. Every credit card charge starts out as a pending charge and is later converted to a final charge. If you set up alerts with your bank, you will see the pending charges immediately after you make a purchase. So, if I spend $50 at Publix, within a few seconds, I will get an email that shows that I spent $50. This verifies that they charged the correct amount. But, if I spend $60 at a restaurant, including a $10 tip, I will get an email showing that I only spent $50, because they charged my account before I added the tip. Then, they manually add the tip a few days later and the final charge on the credit card bill is for $60. If you don't get alerts, that is the only charge you will ever see. The problem with this process is that you cannot verify that they charged the correct amount until the final charge is posted on your credit card account. And, the person who manually adds the tip can make a mistake or deliberately overcharge you. I am not saying that restaurants deliberately overcharge, but I believe that most restaurants use the same charging process. That is why they take your credit card into the back room before you add the tip. I highly recommend that you set up alerts for credit card charges so you can immediately verify all charges.
  #26  
Old 05-02-2022, 08:54 AM
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Originally Posted by vintageogauge View Post
Maybe that was the manager they fired suddenly. Crap happens when you have employees, we have been going there for 5 years and never had a problem with anything. I'm with VApeople, use cash.
I receive at least $1500 a year back from my credit card company, I’ve used my card all over the world , without a problem for more years then I can count , I do tip in cash always more then 20% , I do check my receipts but if I’ve been taken for a few dollars ,well if I don’t know about it , I can’t worry about it
  #27  
Old 05-02-2022, 09:13 AM
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Originally Posted by JMintzer View Post
All of this was previously hashed out on "NextDoor"...

Not sure if they're expecting a different result...
But not everyone next door…
  #28  
Old 05-02-2022, 09:15 AM
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Originally Posted by charlieo1126@gmail.com View Post
I receive at least $1500 a year back from my credit card company, I’ve used my card all over the world , without a problem for more years then I can count , I do tip in cash always more then 20% , I do check my receipts but if I’ve been taken for a few dollars ,well if I don’t know about it , I can’t worry about it

So, you think they giving the 1500 to you. There catch….
  #29  
Old 05-02-2022, 09:30 AM
charlieo1126@gmail.com charlieo1126@gmail.com is offline
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And could you tell me what is the catch
  #30  
Old 05-02-2022, 09:41 AM
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And could you tell me what is the catch
Only catch could be is if restaurant is paying extra to the cc company to allow for cashback and restaurant passing it on to you.
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