[BrianL99]

Originally Posted by Al2014

I agree with your comments. Companies use a problem in hiring staff as the need for self checkouts. I was in a large Leesburg store today with multiple self checkout options and a few cash registers in the middle of which 1 was open. The customer in front of me had a few items, but as I learned she wanted it rang in 2 transactions. The second transaction needed a price check. During my wait there were 5 employees walking around talking to each other. One of those finally opened another register.

If you insist on customer service from most any company in the USA, you're going to be talking to someone, 1/2 way around the world.

If you call for most any sort of service, you're mostly likely going to be directed to someone's Webpage.

We are becoming a world that is doing its best to eliminate human interaction, in any sort of business.

Complaining on the Internet isn't going to change that direction, nor is boycotting Wal-Mart going to change it. Not embracing new and accepted technology (or progress) is only going to hurt those who refuse to accept it.

[Stu from NYC]

Originally Posted by Pondboy

Another view point ;

Labor is expensive and most folks don’t want to work menial jobs. They want paid holidays, sick time, 401k programs and health care. Those are all value added benefits that get added to the cost of the goods that we buy. Are you willing to pay more for those goods to support the working class people? How many of you have called contractors and gone with the cheapest who offered you a quote? How much does he pay his help? What benefits do they get?

Here in the Villages is a labor shortage. Who’s gonna check you out and bag your groceries? Let me hear you complain when you have to wait 15 minutes to make it thru check out. Are you willing to pay more for your groceries to support 15 cashiers and a slew of folks to bag your groceries? Publix is open from 7 AM to 9 PM seven days a week. Do you want to work nights and weekends!

Are self check outs really stealing people’s jobs ??

As far as checking your receipts. Costco does it as a way to protect you. They check receipts at the door to make sure a cashier did not ring up an item twice.

There was also an article that I read the other day about store thefts. It’s up over 26% to a tune of $94 Billion dollars. We all pay for that in one way or another. Sorry that you did not have time to let that person do their job to help cut down on thefts from the store.

Costco and others do it mainly to prevent theft.

[JoMar]

Originally Posted by Michael G.

Your Thoughts..................

To all the Supermarkets and big commercial stores that operate 'Self Check-outs'....... You are heading towards almost exclusively self-checkout now.

Yesterday I went shopping at one such store and the lady checking receipts at the exit was stopping everyone.

I didn't choose to participate in that nonsense, I had already filled my cart, emptied my cart and scanned the items, refilled my cart and so I just skipped the exit line and left.
I heard her saying "Umm - Excuse me “ as I kept walking and raised the receipt above my head, leaving the store.

You can either trust me to do self-checkout, or you can put your cashiers back in place like it used to be.
• I'm not interested in proving that I did your job for you.
• If you want me to be a cashier with no training then that's your problem not mine.
• Keep employing young people and give them job opportunities.

YOU DON'T PAY ME TO SCAN MY OWN SHOPPING.
YOU DON’T GIVE ME STAFF DISCOUNT FOR WORKING FOR YOU.

Signed ......All of us
People we need to share this statement its basically about PROFIT to the stores AND putting People out of a JOB....!!!

Part of the problem.

[Velvet]

I never use self-check out. If that is all that is offered I walk out. Stores that will only offer self-checkout will get me to shop on line. Save me the gas, the parking, the time etc etc. No customer service is going to end up with no customers to serve.

[dhdallas]

Originally Posted by Michael G.

Your Thoughts..................

To all the Supermarkets and big commercial stores that operate 'Self Check-outs'....... You are heading towards almost exclusively self-checkout now.

Yesterday I went shopping at one such store and the lady checking receipts at the exit was stopping everyone.

I didn't choose to participate in that nonsense, I had already filled my cart, emptied my cart and scanned the items, refilled my cart and so I just skipped the exit line and left.
I heard her saying "Umm - Excuse me “ as I kept walking and raised the receipt above my head, leaving the store.

You can either trust me to do self-checkout, or you can put your cashiers back in place like it used to be.
• I'm not interested in proving that I did your job for you.
• If you want me to be a cashier with no training then that's your problem not mine.
• Keep employing young people and give them job opportunities.

YOU DON'T PAY ME TO SCAN MY OWN SHOPPING.
YOU DON’T GIVE ME STAFF DISCOUNT FOR WORKING FOR YOU.

Signed ......All of us
People we need to share this statement its basically about PROFIT to the stores AND putting People out of a JOB....!!!

Well, well, well, someone certainly thinks they are something special. You do realize that the person checking receipts is just doing a thankless job & doesn't need your haughty attitude in refusing to cooperate. No friendly hometown feeling here!

[MrChip72]

Self checkout is great if it's an extra option like at Publix or Winn Dixie. I never want to see cashiers go away though. Personally, I often just want to buy 2-3 items and I don't wish to be stuck behind a slow customer or cashier that is going to take away 5 extra minutes that I could spend doing something else more important pickleball, nap, etc.

My theory is that the older you get, the more value that you should value your time because you have much less of it left.

[dhdallas]

Originally Posted by Michael G.

Your Thoughts..................

To all the Supermarkets and big commercial stores that operate 'Self Check-outs'....... You are heading towards almost exclusively self-checkout now.

Yesterday I went shopping at one such store and the lady checking receipts at the exit was stopping everyone.

I didn't choose to participate in that nonsense, I had already filled my cart, emptied my cart and scanned the items, refilled my cart and so I just skipped the exit line and left.
I heard her saying "Umm - Excuse me “ as I kept walking and raised the receipt above my head, leaving the store.

You can either trust me to do self-checkout, or you can put your cashiers back in place like it used to be.
• I'm not interested in proving that I did your job for you.
• If you want me to be a cashier with no training then that's your problem not mine.
• Keep employing young people and give them job opportunities.

YOU DON'T PAY ME TO SCAN MY OWN SHOPPING.
YOU DON’T GIVE ME STAFF DISCOUNT FOR WORKING FOR YOU.

Signed ......All of us
People we need to share this statement its basically about PROFIT to the stores AND putting People out of a JOB....!!!

Instead of suffering the horrible indignities of self checkout & being rude to the receipt checker just trying to do her job, why don't you get your groceries delivered? Both Walmart & Publix offer home delivery & curbside pickup. I have used both methods and they are great. With curbside, you just pull in and in moments out comes an employee with your groceries. It's great. BTW, freeing up cashiers by utilizing self checkouts allows more employees to shop for customer's delivery & curbside groceries (and no loss of jobs).

[JGibson]

I like that I can see how much I’m being charged for each item as opposed to the cashier who goes so fast I can't tell if I’m being overcharged.

I saved money doing my own checkout.

[Mamalea]

[QUOTE=ThirdOfFive;2248688]

Originally Posted by snbrafford

I try to avoid self checkouts as I feel like I'm taking jobs away from someone. These should be great jobs for high schoolers and young people THAT WANT TO WORK!. "

Aye. There's the rub.

That want to work or need to. People don’t need to work if given everything, ie by their parents.

[Sandy and Ed]

Originally Posted by Michael G.

Your Thoughts..................

To all the Supermarkets and big commercial stores that operate 'Self Check-outs'....... You are heading towards almost exclusively self-checkout now.

Yesterday I went shopping at one such store and the lady checking receipts at the exit was stopping everyone.

I didn't choose to participate in that nonsense, I had already filled my cart, emptied my cart and scanned the items, refilled my cart and so I just skipped the exit line and left.
I heard her saying "Umm - Excuse me “ as I kept walking and raised the receipt above my head, leaving the store.

You can either trust me to do self-checkout, or you can put your cashiers back in place like it used to be.
• I'm not interested in proving that I did your job for you.
• If you want me to be a cashier with no training then that's your problem not mine.
• Keep employing young people and give them job opportunities.

YOU DON'T PAY ME TO SCAN MY OWN SHOPPING.
YOU DON’T GIVE ME STAFF DISCOUNT FOR WORKING FOR YOU.

Signed ......All of us
People we need to share this statement its basically about PROFIT to the stores AND putting People out of a JOB....!!!

AMEN!!! I know why Sam’s Club and Walmart started this trend: thieves!! Even so, I am not one of them. I like how you handled this. Maybe if those stores made examples of the thieves and prosecuted them whenever they are caught and our judges threw the book at them thieves would be discouraged. Seems like the honest people bear the burden

[Sandy and Ed]

Originally Posted by dhdallas

Instead of suffering the horrible indignities of self checkout & being rude to the receipt checker just trying to do her job, why don't you get your groceries delivered? Both Walmart & Publix offer home delivery & curbside pickup. I have used both methods and they are great. With curbside, you just pull in and in moments out comes an employee with your groceries. It's great. BTW, freeing up cashiers by utilizing self checkouts allows more employees to shop for customer's delivery & curbside groceries (and no loss of jobs).

It’s not the self checkout that is the rub. It’s the receipt verification process and waiting on line going out the door. If you don’t trust me to run my purchases through the readers than have a checkout cashier do it. Even then you are going to double-check my cart against the receipt??? Come on!!! Sometimes I feel like I was shopping at a high end jewelry shop in NYC.

[huge-pigeons]

It seems the same people that don’t know how to navigate a roundabout in TV don’t know how to check out themselves either. Both tasks are so simple to perform that’s why there is no training involved to do these 2 tasks.
You scan your item, bag it, pay with a cc, done. Inside lane cannot leave the 1st exit nor can the outside lane take the 3rd exit out of a roundabout, so simple.

If we still want Walmart prices, Walmart will have self checkouts to keep prices low. But the real question is, when you pay almost 2x at Publix and they have self checkouts, do they offer a large discount?

Because of the fallacy of everybody needs $15 hr to flip burgers, I hope every store/fast food establishment brings in robots/technology to perform these mundane tasks to save the owner some money

[Aviva]

I have seen this exact statement made more than a few times (copy/paste?) I have always been one to embrace change and new technologies. I know humans in general fear change and like things "the way they were". We need to get over it. If there are no more jobs checking out groceries there will be new jobs doing something else. Self check out is so easy breazy I LOVE it!! There might be a learning curve for some - and yes some are handicapped and need assistance that will ALWAYS be available on some level.

Walking past the person checking the receipt - in my opinion is selfish, childish spoiled behavior and acting priviledged.....if I saw you doing that I would not think much of you as a person. It is also disrespectful to the people working in that position. Unfortunately there are always those that are going to try to cheat the system, steal, shoplift. For some its just typical human nature....sad yes!!

BJ's I think is the one that can scan your receipt and then when it scans something in your cart it knows if its on your receipt.....that will soon be everywhere. Great idea!!

Originally Posted by Michael G.

Your Thoughts..................

To all the Supermarkets and big commercial stores that operate 'Self Check-outs'....... You are heading towards almost exclusively self-checkout now.

Yesterday I went shopping at one such store and the lady checking receipts at the exit was stopping everyone.

I didn't choose to participate in that nonsense, I had already filled my cart, emptied my cart and scanned the items, refilled my cart and so I just skipped the exit line and left.
I heard her saying "Umm - Excuse me “ as I kept walking and raised the receipt above my head, leaving the store.

You can either trust me to do self-checkout, or you can put your cashiers back in place like it used to be.
• I'm not interested in proving that I did your job for you.
• If you want me to be a cashier with no training then that's your problem not mine.
• Keep employing young people and give them job opportunities.

YOU DON'T PAY ME TO SCAN MY OWN SHOPPING.
YOU DON’T GIVE ME STAFF DISCOUNT FOR WORKING FOR YOU.

Signed ......All of us
People we need to share this statement its basically about PROFIT to the stores AND putting People out of a JOB....!!!

[banjobob]

I think self checkout is great for small orders , using them for weekly shopping is absurd, I imagine the theft from non-checked items is great at busy times. The thieves will steal whenever they can.

[mikeycereal]

Ah the self checkout. Keeps me quick and nimble. Want to retain the skills from my old grocery working days back in the 80s. You never know when you need that skill. The bag person went on break? I'll save you, Miss.

In my early 20's I would pull out the large folded paper bag with one hand, snap it, toss it in the air with a half spin and it would drop into the other open bag. Spin the stapler in my hand like a 6-shooter. Kids would look at their moms. Did you see that? Plastic later took the fun away.

Self checkouts don't trigger me, especially when I don't have a full cart. In and out quickly; I'll go straight to the smaller or non existent line.