[airstreamingypsy]

When mine starts disconnecting, I walk it into the Spectrum store and they give me a different one.

[hav7979]

I had the same issue up north with charter. I went with a timer that turns off at 1am and turns back on 15 minutes later. If you get one make sure it has a battery backup or it will not have the right time when you loose power.

[Justputt]

Originally Posted by Dave5

I have Spectrum internet in Richmond and I have been using the Spectrum WiFi router which has been perfect except it keeps getting disconnected while I am up north. I don't have much on the network - just the Ecobee thermostat, the wireless front door lock and the Wyze doorbell camera - but it was happening even when I didn't have the doorbell camera, or the door lock.

The modem stays connected but the router goes off-line. Fortunately, I have the Empty Nest people and they unplug and plug in the router and then it works for a while - sometimes a month or two, sometimes a few weeks.

I don't have the option of Quantum Fiber where we are. It's either Spectrum or Xfinity.

Up north, I have a Netgear router that I set to reboot automatically once a week just to keep it fresh. It's a setting in the firmware.

One of my neighbors bought their own router. I didn't get a chance to ask why - maybe for reliability or maybe because they have a lot more devices on their network.

Anyway, I was just wondering if someone else had any thoughts on this and maybe some info on how to avoid the router disconnects.

We're still under construction in TV, but I was trying to decide on fiber, Spectrum or Xfinity. I have Spectrum up north, and over the past 8 years I've never had a problem with disconnects unless it was a full Spectrum outage (power loss, etc.). I probably power cycle the modem a couple times a year.

[Alarmed]

Originally Posted by Dave5

I have Spectrum internet in Richmond and I have been using the Spectrum WiFi router which has been perfect except it keeps getting disconnected while I am up north. I don't have much on the network - just the Ecobee thermostat, the wireless front door lock and the Wyze doorbell camera - but it was happening even when I didn't have the doorbell camera, or the door lock.

The modem stays connected but the router goes off-line. Fortunately, I have the Empty Nest people and they unplug and plug in the router and then it works for a while - sometimes a month or two, sometimes a few weeks.

I don't have the option of Quantum Fiber where we are. It's either Spectrum or Xfinity.

Up north, I have a Netgear router that I set to reboot automatically once a week just to keep it fresh. It's a setting in the firmware.

One of my neighbors bought their own router. I didn't get a chance to ask why - maybe for reliability or maybe because they have a lot more devices on their network.

Anyway, I was just wondering if someone else had any thoughts on this and maybe some info on how to avoid the router disconnects.

There is a module available that allows you to reboot your router remotely.

[Nana2Teddy]

Originally Posted by metoo21

Glad I'm not you.
I've had spectrum for over 2 years and router & modem have always been free.

It’s free for us too, though we aren’t happy with it since getting it last December. We have a significant lag at times, issues with streaming services, and quite often lips aren’t synced with speech, which we’re assuming is due to the lag. We are thinking about buying our own router, and are hoping we get Quantum Fiber eventually here in DeLuna. 🤞🏻

[metoo21]

Originally Posted by Nana2Teddy

It’s free for us too, though we aren’t happy with it since getting it last December. We have a significant lag at times, issues with streaming services, and quite often lips aren’t synced with speech, which we’re assuming is due to the lag. We are thinking about buying our own router, and are hoping we get Quantum Fiber eventually here in DeLuna. ������������

Syncing of lips and speech is usually app related. Which apps do you see that on?

Where is your router and TV located? My router is above the refrigerator in the kitchen.

[CoachKandSportsguy]

Originally Posted by metoo21

I've had spectrum for over 2 years and router & modem have always been free.

Free meaning that you don't see a separate charge, but free in that the price is in the base price so that you pay for it, whether you have it or not, and don't see a charge

And then when you use your own, there is less assets in the field for which the base cost is collecting money, so spectrum makes more money. .

still free??

[metoo21]

Originally Posted by CoachKandSportsguy

Free meaning that you don't see a separate charge, but free in that the price is in the base price so that you pay for it, whether you have it or not, and don't see a charge

And then when you use your own, there is less assets in the field for which the base cost is collecting money, so spectrum makes more money. .

still free??

Ok, it's in the price. Currently paying $69.99 for 300mb on my second year "deal". No extra charges/fees. I have 2 ASUS routers packed from my house before moving to the villages. The Spectrum hardware has been flawless with great range everywhere in and around the home.

[Freehiker]

Zero issues with Spectrum here, although I only use their modem.

I'm using a Ubiquiti UXG-Pro for my router and security gateway. I have the interior / exterior of the house covered with a few ap's that work very well and are lightning fast.

[CoachKandSportsguy]

Originally Posted by Freehiker

Zero issues with Spectrum here, although I only use their modem.

I'm using a Ubiquiti UXG-Pro for my router and security gateway. I have the interior / exterior of the house covered with a few ap's that work very well and are lightning fast.

similar, ubiquity two port 1 gig speed nat router, 8 port switch, 1 ubiquity ceiling mounted wireless access point, in two wiring closets, all other locations for tvs are hard wired with 4 -6 wall outlets for accessories. Lanai has cable, ethernet connections and 4 outlets for power.

[Larchap49]

Originally Posted by Dave5

I have Spectrum internet in Richmond and I have been using the Spectrum WiFi router which has been perfect except it keeps getting disconnected while I am up north. I don't have much on the network - just the Ecobee thermostat, the wireless front door lock and the Wyze doorbell camera - but it was happening even when I didn't have the doorbell camera, or the door lock.

The modem stays connected but the router goes off-line. Fortunately, I have the Empty Nest people and they unplug and plug in the router and then it works for a while - sometimes a month or two, sometimes a few weeks.

I don't have the option of Quantum Fiber where we are. It's either Spectrum or Xfinity.

Up north, I have a Netgear router that I set to reboot automatically once a week just to keep it fresh. It's a setting in the firmware.

One of my neighbors bought their own router. I didn't get a chance to ask why - maybe for reliability or maybe because they have a lot more devices on their network.

Anyway, I was just wondering if someone else had any thoughts on this and maybe some info on how to avoid the router disconnects.

When I switched to Spectrum the installer told me to keep Spectrums Modem but to purchase my own Router as the one supplied by Spectrum was junk. The first day I found the Router wifi could not reach my sprinkler control in the garage. I went to Best Buy purchased a Netgear Router and have had no problem since. Installer said don't pay less than $100.00 or more than $150.00 for a Router.
Returned Router and pay $5.00 less a month

[JMintzer]

Originally Posted by Larchap49

When I switched to Spectrum the installer told me to keep Spectrums Modem but to purchase my own Router as the one supplied by Spectrum was junk. The first day I found the Router wifi could not reach my sprinkler control in the garage. I went to Best Buy purchased a Netgear Router and have had no problem since. Installer said don't pay less than $100.00 or more than $150.00 for a Router.
Returned Router and pay $5.00 less a month

Same. Except I came to that conclusion on my own... I never had a Spectrum installer... I went to one of their stores and they handed me the equipment...

Within a week, I turned in the router and replaced it with my current Netgear router...

[Keefelane66]

A lot of nice router/modern stories and suggestions the OP may not be able to resolve issue until his return.