[Pa & Giggi]

Oh, I was told today I did not buy insurance. I purchased valuation replacement to protect myself in case the truck went over a bridge or encountered some sort of accident where everything was damaged beyond repair. This also took care of other type of damages to my belongings that were damaged and needed repair.

Once they delivered my belongings to the storage unit the coverage ended. Gee, when the rep came to my home you would think he would have taken the time to explain that in detail as he knew they were delivering to a storage unit. Also, I tried to explain to the girl on the phone (in a very nice tone), how is someone supposed to know that everything arrived until like me they actually move into their home? At some point she had hung up on me. I wasn't being rude, nor had I raised my voice.

I wonder if I can complain to American Express. I used that credit card to charge the move. This girl was very firm in whipping out things like, well, you received a DOT booklet etc... Do I have no recourse?

[Trish Crocker]

Has anyone used a moving company with good results? Starting to rethink the whole doing it ourselves thing.

[vj1213]

I too used United for our move..same story rejected claim.

[John_W]

We closed on our home in TV on July 5th and didn't receive our Mayflower delivery until July 24th, it was scheduled to arrive July 8th and was actually delivered by United. Our furniture was picked in Baltimore before we left and sat in the local mover's warehouse waiting for Mayflower to send a truck. Finally they got United to pick it up and the driver came straight here and delivered on a Sunday. We received a $125 a day late fee beginning July 9th. We filed the claim via email two days after delivery and received a check for $2000 from Mayflower three days after that. The move was only $2850 to begin with, their estimate was $3400. So in the end, we got our delivery for only $850 since they refunded $2000.

[StarbuckSammy]

Way too many nightmare moving van stories.
We were very happy when we used Hills Mayflower in Ocala, FL.
Hills Mayflower, located at 416 Nw 7th St Ocala, FL.
We called them from the North and they had a local rep give us a bid etc and we scheduled with them in Fl. They are always up North picking up households and I would guess that 50-60% of their business is The Villages. They know it well. the move from North to The Villages went fine. When we returned to the North after living in The Villages full time for 10 years, we again used Hills Mayflower. Perfect move. No problems.

[pittspat]

We plan to drive down in a Penske truck the end of September. Found a guy named "Little John Moving" to help on that end. Just wanted to know if anyone has any experience with them. Thanks

[Pa & Giggi]

I called American Express to see if they could help me and they are going to put in a claim for me and try to help me. I am really hopeful as I think they have more muscle than United Van Lines. They are putting in a hold for the amount of the "insurance" claim and going after United for that amount. I am really hoping that in about six weeks I have a credit for about $1300.00!!!

Like I told the girl on the phone. I know my belongings are gone, but it is the point that United gets away with it all the time. I told her about my online research and their history of claim denial. She was so nice and told me that they will do their best. Cross your fingers!

Gisele

[eweissenbach]

Originally Posted by Trish Crocker

Has anyone used a moving company with good results? Starting to rethink the whole doing it ourselves thing.

I have used various van lines for seven moves over the last 25 years or so. I have had good experiences for the most part, including collecting on claims for broken items. The last move we made in 2003 was with United Van Lines out of Des Moines Iowa (Link) and they were the best we ever had. I think a lot of it has to do with the local franchise, and of course, the crew that you get.

[getdul981]

Originally Posted by Trish Crocker

Has anyone used a moving company with good results? Starting to rethink the whole doing it ourselves thing.

Villages Relocation also recommended Atlas Van Lines

Do Not Use Atlas Van Lines.

[GeorgeT]

Originally Posted by Trish Crocker

Has anyone used a moving company with good results? Starting to rethink the whole doing it ourselves thing.

ABF. You load the truck, they drive it down, you unload the truck. You pay only for the space you use. I hired someone to load/unload for me. Cost to me from VT to FL was ~ 2300.00 for loading/unloading and 20 feet of trailer space. Nothing damaged but that's all in the loading.

[buggyone]

Naturally, I am sorry you had problems with United Van Lines. I used them 2 years ago when we moved from Maryland to The Villages. It was an effortless move to say the least. I used Villages Relocation Svc and was very pleased with everything.

The movers from United Van Lines were clean, fast, and careful. Nothing was broken or damaged. The van was at our house in Maryland on time and down here at The Villages exactly when they estimated.

I would recommend them to anyone.

[Pa & Giggi]

I put in a claim with American Express as that is the credit card I used to pay for the move, and they were able to win against United Van Lines! AE asked me to fax to them a copy of my so called insurance claim with United, the denial letter, and a short letter explaining my side of the story and after looking into the matter American Express is going to credit the full amount of my loss on my credit card for the boxes that United lost.



Gisele

[Gongy]

We just used United Van Lines and this was one of our best moves. Honestly I don't think it matters which line you use, its a crap shoot as far as the team and the driver that you get. You hear good and bad about all of the companies. This driver that we got was from Sarasota and he came and picked up a load in NJ and then picked us up in Richmond VA. He had our stuff delivered to TV in 5 days. We had only one piece of furniture with a scratch on it and they paid us to have it repaired. This driver ran the show and his workers did a great job.

[whippersnapper]

Im curious the price for Pods to move is it comparable or drastically different form United or mayflower which are about 8k from here in Texas to TV. Also a Pod doesnt look to long a full size couch and a couple mattresses look like it could fill it up.

[yarnspinner]

Originally Posted by getdul981

Villages Relocation also recommended Atlas Van Lines

Do Not Use Atlas Van Lines.

Care to share the details of your dissatisfaction with Atlas? Considering using them and need to know what to expect.

Thanks a 1,000,000.

Yarnspinner