Village Airport Van Service Has Become Poor Village Airport Van Service Has Become Poor - Page 5 - Talk of The Villages Florida

Village Airport Van Service Has Become Poor

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  #61  
Old 11-01-2021, 09:12 AM
DONS999 DONS999 is offline
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Originally Posted by DaleDivine View Post
I want to know where you can get a car rental for $45 a WEEK. I can't find one for less than $50 a DAY.

Like I said it was the height of the covid scare summer of 2020 . We did it 3 times at Economy Car and Priceless Car . Now it is closer to $350
  #62  
Old 11-01-2021, 09:13 AM
DonnaNi4os DonnaNi4os is offline
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Originally Posted by Tomterrif View Post
Last two trips, one returning, one leaving both unsatisfactory. The one leaving picked us almost 5 hrs before flight… reason pickups outside the Villages… last two returning trips… after waiting 45 min at Airport… Van had two drop offs outside the Villages. Never had these before… impression is they no longer care about timely service to the Villages … too bad but for me bye bye Villages Van… please change your name by the way . Now using private transportation.. for the two of us costs 20% more but no waiting and we leave for the airport only about 3 hrs before flight
I couldn’t agree more. The last time I used their “service” was when I decided it would be the very last time. Sitting and waiting at a hotel outside TV to pick up people who hadn’t even arrived there yet was the last straw. I nearly missed my flight. I cancelled my return trip and got a car service. If you want to be crammed in a vehicle like a sardine, then maybe it’s for some. It definitely is no longer for me. It’s really a shame.
  #63  
Old 11-01-2021, 11:15 AM
Kathryn Putt Kathryn Putt is offline
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I had a great experience 2 months ago
  #64  
Old 11-01-2021, 12:54 PM
Iowabuddy Iowabuddy is offline
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Yes, Driven by Scott has commercial insurance. Several of the other services mentioned in early threads also carry commercial insurance
  #65  
Old 11-01-2021, 01:36 PM
Vikingjunior Vikingjunior is offline
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I wasn't expecting so many requests for my driver. I tried to respond to all of them but if I missed you DM me again.
  #66  
Old 11-01-2021, 01:52 PM
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We've been major users of the Villages Airport Van for at least 8 years. My last trip home from the airport was my last - over 2 1/2 hours and we had to help the driver who was hopelessly lost. I tried Groome and they failed to pick me up at 3 a.m. I ended up driving myself and barely made the plane. I am monitoring TOTV closely for other suggestions.
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  #67  
Old 11-01-2021, 08:06 PM
JEM0715 JEM0715 is offline
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Originally Posted by DaleDivine View Post
Commercially licensed, bonded, and insured for hired use?
I'm sure we all know that answer about his Uber driver "doing it on the side", we'll stick with Dave's Airport Transportation, they actually have their insurance posted on their business page there on NextDoor Neighbor website. We like that they only transport us and do not add anyone else to their vehicles, nice to know they have 16 vehicles in case there was ever an issue. 352-223-4696
  #68  
Old 11-01-2021, 09:31 PM
jimhurtt@twc.com jimhurtt@twc.com is offline
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Please! What the heck is MCO?
  #69  
Old 11-02-2021, 04:23 AM
Two Bills Two Bills is offline
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Please! What the heck is MCO?
Orlando Int. Airport.
  #70  
Old 11-02-2021, 07:26 AM
Quixote Quixote is offline
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Default Another side of ‘customer service’ …

Most of the complaints seem to stem from Village Airport Van being a shared service, meaning only one person can be the first pickup or drop off. Sure, a private car service is going to be more pleasant and involve less time.

But … I was once left stranded at the airport by a private driver whom I had booked in advance. ‘How will I get home?’ I called Village Airport Van, shared my story, and was told to go to their waiting area, and they would fit me into the next departing van, which they did.

This is ‘customer service’ one does not forget….
  #71  
Old 11-03-2021, 05:55 AM
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It is Orlando International Airport. The original was McCoy airbase, hence MCO.
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  #72  
Old 11-03-2021, 07:45 AM
Tomterrif Tomterrif is offline
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True.. the point being in tbe last they did not… or at least I never experienced stops outside the Villages and they literally ran every thirty minutes… the stops outside the villages and I expect less drivers has greatly increase their ride tine…. We are returning to Ohio for a month on an early morning flight… private pick up time 5Am… Villagee Van pickup time 4 Am… I do use them as back up but has not been an issue
  #73  
Old 11-03-2021, 04:55 PM
delima2000 delima2000 is offline
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We just used the service last week with the villages airport van. I will say our ride to the airport was ok.the driver saw I was having a hard time with our luggage as my husband had a stroke and was walking with a cane. He came to the door and helped me. Then he had to pick up some people at the hospital parking lot near the turnpike and my husband had to go to the bathroom. He waited for us to use the bathroom. But on the way back we had a horrible trip. The van pulled up and waved to me to bring the luggage to the back of the van. My husband was in a wheel chair. Didn’t offer to help. Then we had to wait over 45 minutes. For another couple finally showed up stopped at the plantation to drop then off, then to our place in the villages. The driver left our bags at the end of the drive way while my husband went to unlock the door I had to take the luggage. The driver took off didn’t wait to see if we got in. Plus I got my legs tangled in the luggage that I,fell on my back. Finally got up and had to help my husband to open the door as his hands are very shaky. At least the driver could have helped us like the first driver did. Our plane landed at11:30 pm and got to the van around midnight and didn’t get home until 2:45 am and there was only us and another couple on the van. No more.
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villages, bye, hrs, airport, waiting


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