[Penglobal]

Originally Posted by LateBoomer

they are overwhelmed with demand as compared to their capacity. it's not like a car dealership. You might look into other repair services including the ones that will come to your house, warranty or not. if it's that critical.

by the way, I have the same problem with scheduling my doctors - they are full up way in advance. It's pure supply and demand. I don't consider my doctors incompetent because their calendars are full

BTW - I have the same scheduling problem with my boyfriend when it comes to @@@. He also states that he has a scheduling problem as he is filled-up for the next month. He also states, its supply and demand.

I told him then I'm taking my business to another caring man who can fit me in. Problem solved!

[DaleDivine]

Originally Posted by Penglobal

BTW - I have the same scheduling problem with my boyfriend when it comes to @@@. He also states that he has a scheduling problem as he is filled-up for the next month. He also states, its supply and demand.

I told him then I'm taking my business to another caring man who can fit me in. Problem solved!

Lots of men in TV...

[frank1975]

Could it be they’re booked solid??????

[Girlcopper]

Originally Posted by Girlcopper

So, if its ridiculous, why didnt you go to another location? You cant blame a company for lousy service and then keep patronizing them

Exactly!!

[kleck48@comcast.net]

Originally Posted by villagetinker

Have used both Todd Casey and Willies, and would recommend both.

Could you provide a phone number for Todd Casey
Thanks, Bill

Allentown, Shnecksville, Egypt...The Villages in 2005

[Buckeyephan]

Thank you to those who gave helpful advice in their replies.

[kendi]

Originally Posted by DaleDivine

Warranty for golf cart is like a car warranty, you don't have to go to the dealership for work. Just keep your receipt...

Car dealerships require the car is serviced by a mechanic certified for that specific make of car. If not the warranty is usually voided and the resale value may be dropped. Might be the same for golf carts.

[dewilson58]

Originally Posted by kendi

Car dealerships require the car is serviced by a mechanic certified for that specific make of car. If not the warranty is usually voided and the resale value may be dropped. Might be the same for golf carts.

DURING THE PERIOD OF WARRANTY, any authorized Yamaha golf car service technician, dealer will, free of charge, repair or replace, at Yamaha’s option, any part adjudged defective by Yamaha due to faulty workmanship or material from the factory

[biker1]

No, that is not true. You are free to do your own maintenance and non-warranty repair work, or have an independent mechanic do the work, and you will maintain your factory warranty. You, of course, need to keep records and receipts and use the correct parts. For example, if you do your own oil changes, you need to use oil with the correct weight and API rating. This is covered under the Magnuson-Moss Law. If the needed repair is a factory warranty issue, you should take it back to the dealer, obviously, because they will pay for it.

Originally Posted by kendi

Car dealerships require the car is serviced by a mechanic certified for that specific make of car. If not the warranty is usually voided and the resale value may be dropped. Might be the same for golf carts.

[charliets]

They also take a few “walk ins” each day, about 5 or so, first come first served when they open.
Appointments are convenient but if you get there when they open they will give you a loaner and call you when yours is done.
The 2 times I did this they called before I even got back home.

[KYtoTV2021]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

And "The Villages Golf Cars" will tell you that "service" is a reason to buy from them. NOT TRUE. Also, their price for new golf cars is over $1,000 higher than either of the other two Yamaha dealers in the area.

[Mistymom]

Originally Posted by dewilson58

DURING THE PERIOD OF WARRANTY, any authorized Yamaha golf car service technician, dealer will, free of charge, repair or replace, at Yamaha’s option, any part adjudged defective by Yamaha due to faulty workmanship or material from the factory

We just bought a new cart, but not from TV. I have a question, are any of the people noted Authorized Yamaha Technicians? I don't want to void my warranty!

[graciegirl]

Originally Posted by Buckeyephan

Husband called the other day to schedule service and minor repairs for our cart. Answering machine told him to leave a message. Three days later, no response so he drove to Brownwood today to schedule in person. Our appointment is September 28. Ridiculous.

They obviously are very successful with almost everyone here owning one or two golf carts. They do a good job and they will either expand or their competition will get the business.

[KYtoTV2021]

Originally Posted by Girlcopper

So, if its ridiculous, why didnt you go to another location? You cant blame a company for lousy service and then keep patronizing them

If you pay $1,000 MORE than other dealers, you should EXPECT good service.

[dewilson58]

Originally Posted by KYtoTV2021

If you pay $1,000 MORE than other dealers, you should EXPECT good service.

The Villages gives great service.