[BrianL99]

Originally Posted by VApeople

When we bought our 2005 Honda Accord in Fairfax VA, we had a nice salesman. We made our offer but his sales manager would not accept it, so we thanked the salesman, went outside, got in our car, and started to drive away. Then the salesman came outside and said they would accept our offer, so we parked the car, went back inside, and bought the car.

While we waited for the deal to be written up, we had a nice discussion about the history of science with the salesman. Afterwards, we bought a $100 gift certificate for the local supermarket and sent it to the salesman.



Since we never negotiate, we have no need to talk with the sales manager.

I'm sure nothing has changed in the last 18 years.

[Stu from NYC]

Originally Posted by VApeople

When we bought our 2005 Honda Accord in Fairfax VA, we had a nice salesman. We made our offer but his sales manager would not accept it, so we thanked the salesman, went outside, got in our car, and started to drive away. Then the salesman came outside and said they would accept our offer, so we parked the car, went back inside, and bought the car.

While we waited for the deal to be written up, we had a nice discussion about the history of science with the salesman. Afterwards, we bought a $100 gift certificate for the local supermarket and sent it to the salesman.



Since we never negotiate, we have no need to talk with the sales manager.

Your money so your decision but wondering what the salesman did for you that you felt it necessary to give him a $ 100 gift certificate.

[collie1228]

Rather deal with a Florida dealer with its large fee structure and ridiculous price-up in addition to the MSRP, we flew to NY and bought a new Hyundai SUV from a dealer there. We paid full MSRP, as we expected, but the fees were much lower and there was no price-up added to the MSRP, and we were very happy with the deal. We saved way more than the cost of travel up there and the drive home.

[Chi-Town]

Jenkins has really good service but caveat emptor at their dealerships.

[VApeople]

Originally Posted by Stu from NYC

Your money so your decision but wondering what the salesman did for you that you felt it necessary to give him a $ 100 gift certificate.

He was a nice guy and I felt bad for him because he had to deal with a younger and more aggressive sales manager.

[mrf0151]

Originally Posted by BrianL99

Any Franchised New Car Dealership will be thrilled to service your car under Warranty, regardless of where you bought it ... unlike some *un-named* Golf Cart dealers.

Dealers are essentially paid the exact same amount of money for Warranty Work, as they're paid for Customer Paid repairs. Most every state has a "parity" law that requires Manufacturers to pay the same rate. Florida's is not exactly a parity law, but close enough (Chapter 320 Section 696 - 2011 Florida Statutes - The Florida Senate)

Manufacturer Paid Warranty work is huge revenue producer for Automobile dealers and their Franchise Agreement requires them to do it, for any owner of vehicles from the specific manufacturer.

The Cart dealer that you did not name had to go this route so they could take good care of "THEIR" buyers/customers. This unnamed Villages cart dealer sells 400 plus carts per month and services over 150 a day in their locations here in TV. Nothing to be upset about that they are doing the right thing.

[BrianL99]

Originally Posted by mrf0151

The Cart dealer that you did not name had to go this route so they could take good care of "THEIR" buyers/customers. This unnamed Villages cart dealer sells 400 plus carts per month and services over 150 a day in their locations here in TV. Nothing to be upset about that they are doing the right thing.

I'm not disagreeing, which is why I didn't call them out by name.

I won't do business with them, but that's not due to their business decision to only service carts they sell.

I think they're way over-priced and have a captive market. As a consumer, I've chosen not to pay their prices. As a business person, I'd love to operate in such an environment.

[VApeople]

Originally Posted by BrianL99

I'm sure nothing has changed in the last 18 years.

Nothing has changed compared to the changes we suffered through in the "bad old days".

We bought our first new car in 1972 and it cost $2700. Thirteen years later we bought another very similar new car and it cost $11,000, which was four times as much. Inflation was pretty miserable in those days.