[Neils]

Nothing. No backflow on sewer lines.

[Basketball32]

Ok obviously there was a problem or is a problem with the sewer line. If they blew it out it’s because something wrong I think that’s where you should go with this. The company that gave you the gift card was more than generous and I would have thanked them. But the problem still may exist

[BobSobus]

[A small claims case is a legal action filed in county court to settle minor legal disputes among parties where, as of January 1, 2020, the dollar amount involved is $8,000 or less, excluding costs, interest, and attorneys' fees. few weeks ago TV hired a company to clean out or test the sanitary sewer drains on the street. A worker walked through our yard and I asked him if water was going to blow out of our toilet (this happened to me in the past) he said definitely not, I thanked him and explained my past experience. Well, you can guess what happened, I went in the house an hour or so later and toilet trap water was all over the floors and walls of the bathrooms. I let him know in no uncertain terms that I was not pleased as I now have two bathrooms to clean and disinfect and a bunch of bacteria laden wet rugs to get cleaned. I called TV and they called the company who stopped over and offered to mop up the floors with their truck mop as it would only be water out of the toilet trap which I did not accept, I told them that if it came out of the toilet it has bacteria no matter what part it came out of and that I would do it myself but I could not clean the rugs as they would be too heavy for our washer. He told me to get them cleaned, send him a receipt, and he would re-imburse me. I did exactly that and here is what happened next. I received an e-mail stating that he would stop over for documentation, I already sent him the paid itemized receipt so I asked what else he needed. A week later I get a call from a lady at the company stating that she was going to stop over with a release of liability for any and all future claims of damage that I had to sign and she would notarize in exchange for a $85.00 gift card, she also stated that if I didn't accept the card I would have to give her my social and sign off on more papers to get my money back (it was $51.00 to clean 6 heavy rugs) I advised that I did not want the gift card and that I was not signing a release nor would I give her my social, etc. She said she would send a personal check that day, it's been two weeks and nothing.

My questions is since they wanted me to sign a release should I get in touch with TV and tell them I want my back flow device tested and also have the line scoped to look for damage? I don't know how far to go on this and even who to contact but there must be a good possibility of damage if they wanted that release signed and notarized. Look forward to some advice. Thank you.[/QUOTE]

A small claims case is a legal action filed in county court to settle minor legal disputes among parties where, as of January 1, 2020, the dollar amount involved is $8,000 or less, excluding costs, interest, and attorneys' fees.

You can easily fill out the form your self.
an attorney to file a claim. Forms to file a small claims case are available at the County Civil Department at the Clerk's Office and here on our website. Attorneys are not precluded from this court, but are not required.
This way you get an equitable settlement without inflicting undo financial damages.
1) order form above
2) Fill it out- if you can work a Crayon, and know the alphabet you don't need a lawyer.
3) Problem? Call the phone number on the form.
4) Be proud of yourself for being a good citizen and a kind person, that company will never cause anyone a problem like that again.
5) Put down the mop, get a couple estimates.
If you want to do the job yourself, go ahead, but save the estimate and bill the defendant the amount necessary to cover their work and any final cleanup you deem necessary and appropriate.
6) I have successfully sued people in small claims court.
If you send me pictures, your email, name and your address, I can take it from there, just tell me what you think is fair and I can advise you if it's realistic.
Bob Not a Lawyer.

[BobSobus]

C'mon, had they opened the clean out, pressure
would have vented.

[retiredguy123]

Originally Posted by BobSobus

C'mon, had they opened the clean out, pressure
would have vented.

True, but some houses either don't have cleanouts, or they are under a bush, buried, or just cannot be found. Often, when there is a clogged drain, the plumber needs to remove a toilet to clean out the system. It appears that the real problem was that they created too much backward pressure when cleaning the system.

[Girlcopper]

Originally Posted by vintageogauge

No, only my home, they could not find my outside trap which was clearly visible and they assumed I was tied in with the neighbors. With nowhere for the pressure to go with the trap closed tight it all went into the house and up through the toilets.

Just contact TV and see what they say. If they cant help, they can point you in the right direction. $51. Isnt going to make anyone move fast

[akerwin1909]

I would call them again and ask for your $51. They know you’re not going to sue, not enough in damages. Small claims would even cost more than you would collect.
If the Villages hired them then they should write the check with out
liability waiver.
The waiver is just a precaution and probably based on their past experiences.
I’d give the call one more time😊.

[Dana1963]

Originally Posted by vintageogauge

A few weeks ago TV hired a company to clean out or test the sanitary sewer drains on the street. A worker walked through our yard and I asked him if water was going to blow out of our toilet (this happened to me in the past) he said definitely not, I thanked him and explained my past experience. Well, you can guess what happened, I went in the house an hour or so later and toilet trap water was all over the floors and walls of the bathrooms. I let him know in no uncertain terms that I was not pleased as I now have two bathrooms to clean and disinfect and a bunch of bacteria laden wet rugs to get cleaned. I called TV and they called the company who stopped over and offered to mop up the floors with their truck mop as it would only be water out of the toilet trap which I did not accept, I told them that if it came out of the toilet it has bacteria no matter what part it came out of and that I would do it myself but I could not clean the rugs as they would be too heavy for our washer. He told me to get them cleaned, send him a receipt, and he would re-imburse me. I did exactly that and here is what happened next. I received an e-mail stating that he would stop over for documentation, I already sent him the paid itemized receipt so I asked what else he needed. A week later I get a call from a lady at the company stating that she was going to stop over with a release of liability for any and all future claims of damage that I had to sign and she would notarize in exchange for a $85.00 gift card, she also stated that if I didn't accept the card I would have to give her my social and sign off on more papers to get my money back (it was $51.00 to clean 6 heavy rugs) I advised that I did not want the gift card and that I was not signing a release nor would I give her my social, etc. She said she would send a personal check that day, it's been two weeks and nothing.

My questions is since they wanted me to sign a release should I get in touch with TV and tell them I want my back flow device tested and also have the line scoped to look for damage? I don't know how far to go on this and even who to contact but there must be a good possibility of damage if they wanted that release signed and notarized. Look forward to some advice. Thank you.

What did you do the last time this happened to you?

[rjn5656]

Let Mr. Morse know what happened if you can find a way to contact him.

[jacksonbrown]

Talk with your HO insurance carrier.

Insurance companies will do everything possible (including funding new roofs) to avoid mold mitigation expenses.

[vintageogauge]

Originally Posted by Dana1963

What did you do the last time this happened to you?

Nothing, it was the City of Cleveland, Ohio and it would have taken a year to even get a call back from them.

[vintageogauge]

Regarding a sewage backflow device here is a quote from the company, Jacobs is their name. "Okay, lots of legalize to say you can't come back to us for this particular event that happened on the 29th. Should something else be discovered for that date that is other than a BACKFLOW PREVENTOR MALFUNCTION (which we hope hasn't happened and the guy double checked when they had the line opened) you can make a claim" This was a reply after I stated I would not sign a release.

[airdale2]

Even if you took it to small claims & won, they will not collect the judgement for you therefore there you go again.

[vintageogauge]

Originally Posted by airdale2

Even if you took it to small claims & won, they will not collect the judgement for you therefore there you go again.

Again, I have no intention of going to court of this and it's not about the $51, my concern is if they did any other damage to the sewer line.

[Nell57]

So.... in the future, if someone is working on my sewer line, is there any precautions I can take?
Cover the toilets with something? Toilet lid down?
What should I ask my agent about on my insurance policy...and what are they actually covering?
There are a lot of knowledgeable people on this thread... I appreciate all of your viewpoints.,