[CFrance]

Originally Posted by gail swanson

Thank you that would be great if you would post their info. . Mobile groomers are the best. No waiting in holding areas! Had one for 6 years and now she has retired.

I have emailed someone in my neighborhood and asked for the number. It may take a few days. We're not there or I would just go ask.

[BEETHOVENMIKEY]

Cannot say enough praise for Lady Lake Professional Grooming.
Owner is Jacki.
Phone: 352-205-8865.
We've have our third Shih Tzu, and maintain them in puppy cuts every 5 weeks and bath/brush half way between grooming. They do beautiful work.
Primarily small dogs, but they do all breeds.
We tried three other groomers before Jacki and her crew and found, even though you had scheduled appointments, your pup would be there most of the day. A bath and full groom is around 90 minutes, and they call you about 15 minutes before your pup is ready to pick up.
Staff is fantastic.
They are located about 500 yards south of 466, on the right (west) side of 441/27, just after the thrift store/farmers market (128 S. Hwy 27/441).
5 stars.

[Gunny2403]

It’s a one off. Give them a break.

[dtennent]

We also have a Shih Tzu and have decided to leave Woof Gang grooming. The main reason was that they consistently would not trim the hair inside the air flap. This would lead to moisture problems and then ear infections. Our Veterinarian pointed out the problem but we could not get Woof Gang to change.

[sallyg]

Cannot recommend.

[jneibert]

Michelle with Grooming Wag In does our Maltipoo and we've never had a problem. The beauty is that she comes to your door and returns the dog to your door. No need to travel to a store and wait or come back later.

(954) 551-9900
Groomingwagin@aol.com

[PugMom]

Originally Posted by Beepart

We use the Woof Gang site @ Palm Plaza (near Southern Trace). I have not had any issues there.

i agree. it's a small-business that enjoys helping pet owners. the guy there spent almost half an hour looking for something i needed, & didn't quit until he found it. they're good people

[CFrance]

Originally Posted by gail swanson

Thank you that would be great if you would post their info. . Mobile groomers are the best. No waiting in holding areas! Had one for 6 years and now she has retired.

My neighbor says the groomer's name is Steve, and his number is 352-209-5755.

[thevillages2013]

Originally Posted by airstreamingypsy

I love how she comes looking for advice, and tells her story..... and you all immediately act like a pack of jackals eating your own. She called, they said that's fine. Made her wait 15 minutes then added that time and said she was almost 1/2 hour late. Again, she called telling them that should would be 15 minutes late, she was 12 minutes late. They treated her like crap, as you all pile on. Amazing.

Well Doctor you are getting some sympathy from the gypsy but he/she thinks you are a female! Oh boy!

[Luckytwo]

Originally Posted by golfing eagles

Interesting. Were you there???? If you were, you would realize they weren't all that busy. I was greeted when I arrived at 1:12, and they told me the groomer would be right out They had 2 dogs ahead of me to get their nails clipped, which took less than 2 minutes each. They had one customer after me who was just buying some food so they rang her up. They went in the back again to get the groomer, and said it would be just a minute. THEN, at 1:26 they came out and said she couldn't groom the dog. And once again, if it isn't clear or if some people don't read prior posts, I CALLED IN ADVANCE. SEE POST # 15

PS: I would define "special" as knowing what happened when not there.

They should tell him on the phone that they can’t take him if he is late and to reschedule appointment. Not let him drive him there and then tell him that he have to reschedule.

[Wyseguy]

Originally Posted by golfing eagles

Not as surprised as I was. They have always been great, same groomer for years---but this was apparently the groomer's decision and a very bad one. Normally I give a business a second chance, but this was way over the top, I'm not sure my remarks gave an accurate description of how bad the experience was. I guess the most annoying part was that I called and told them I was stuck in the rain for a few minutes----they could have said we can't take any dog that is late, but instead they chose to waste my time and then stand in front of other customers and try to argue about the time I arrived-----even the other customers knew I had been standing there longer than everyone else. So, their loss, I already have an appointment with another highly recommended groomer.

I can not say if your surprise was greater than the other posters, but feel confidant saying my surprise is greater than either of you. I mean, the whole situation is surprising, right? I'd propose that the groomer created a bad atmosphere and the front desk got caught up. I have absolutely nothing to back that up, but I'd be surprised if it were not the case.Got to run to a friends surprise birthday party. Good luck finding a groomer.

[golfing eagles]

Moderator: Issue is resolved, please close thread. Thank you.