[rp001]

see revised original post

[bimmertl]

[QUOTE=chuckinca;523013]

A few years ago Ford of Ocala - Belleview facility changed by 80 YO mother over a thousand dollars to tighten a bolt on her car engine.


I don't own a Ford, and have never worked at a dealership, but unless you can back this up with a link or an article someplace, it's BS!

In, addition,any time something doesn't go exactly right for somebody on this site, the classic response is, report it to "seniors against crime". Well bad news, any time a "senior" doesn't feel they are treated right, it's not a "crime". So why not just call 911 and cut to the chase. Be sure to tell them you felt your warranty wasn't honored. No doubt the swat tank will be on the way to the dealership. No doubt the jails are full of service writers from multiple dealerships for ripping off seniors


If you are so sure you got ripped off, sue them in small claims court.

[asianthree]

ok so not buying a ford to take to TV

[Virtual Geezer]

Originally Posted by Bill-n-Brillo

Does the light that comes on say "Maintenance Required"? If so, that's not the same thing as a Check Engine light. The Maintenance Required light is just an indicator saying that x number of miles have gone by and it's time to change your oil.

There should be a procedure in your owner's manual for how to reset that light. If you can't find it, let me know the model year of your Highlander and I should be able to find the procedure for you.

Bill

Do a Google search on "how to reset maintenance light" for your vehicle and I am sure you will find out how to reset things. For my Toyota Camry it is just a matter of holding down the trip odometer and then turning the ignition key to the first notch (not starting the car) and it is reset and good for another 10,000 miles.

Google is your friend.

VG

[rp001]

see revised original post

[Hancle704]

Never let them change your directional signal fluid even if they say it must be done.

[Bill-n-Brillo]

Originally Posted by Hancle704

Never let them change your directional signal fluid even if they say it must be done.

That......or your hubcap gaskets..........or your muffler bearings........



Bill

[JeffAVEWS]

My experience with Key Scales is just the opposite. I had a problem with my Mustang convertible top cracking and it was getting close to the end of the warranty limit. They took pictures and sent them off to Ford and got the OK to replace the top, less then 2 days! No problem.

[ilovetv]

Originally Posted by JeffAVEWS

My experience with Key Scales is just the opposite. I had a problem with my Mustang convertible top cracking and it was getting close to the end of the warranty limit. They took pictures and sent them off to Ford and got the OK to replace the top, less then 2 days! No problem.

And Florida dealers LOVE to get a low-mileage, perfect-condition convertible in on trade, to sell again! That is a high-demand vehicle amongst used ones here.

[ilovetv]

Our experience with dealers of both domestic and foreign makes is to buy a car that never needs a repair during the 3-year/36,000 warranty period and beyond.....and one that will not need repairs at all until about 85-90,000 miles.

Translation: Buy a Honda, Toyota, or Nissan.

As a dealer once told me, domestic auto manufacturers make sure you're coming into the dealership regularly in those first 3 years/36,000 miles.....so that you're waiting in or next to the showroom.....where all the sparkling new ones are there just beckoning for you to come over and sit in the driver's seat and dream about a new one. Take in that unique new-car smell....it's quite convincing, you know!

Most customers have more important things to do with their time than sit and wait in a dealership, with their entire day(s) halted for lack of personal wheels.

[rp001]

see revised original post

[CaptJohn]

Originally Posted by Hancle704

Never let them change your directional signal fluid even if they say it must be done.

[ronsroni]

wow. do you own the dealership?

[2 Oldcrabs]

My family and me have owned Fords since the 70'S. Being the "backyard mechanic" I maintained the family Fords. Never used a dealer service dept. From my experience K&N Filters do not work well on Ford products. The filter is coated with an oil and it can get across the Mass Air Flow sensor, causing a engine code that comes in as an O2 failure. They sell a Mass Air flow sensor cleaner in a spray can for about $5. I have seen a bug get in there with a regular filter and was able to use the cleaner to fix it. If the K&N was installed properly(sealed), I do not believe a bug could get in there. You may want to contact K&N and see if they will cover the cost or help you fight Ford.
I have friends who use K&N filters on GM products and have never had a problem. IMHO, unless you are racing your car I do not think K&N filters are worth the money.
Engine lights: There may be 2 on your car. 1 is a maintenance light that can be reset using instruction in the owner's manual. The "Check Engine" light needs to be reset with a "code reader". Coder readers can be purchased for less than $100. Try to calm down and take it easy. Fight the Fight, but don't let it get to you.

[rp001]

see revised original post