Ford Navigation System No Updates

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  #11  
Old 12-27-2018, 08:31 PM
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Nucky Nucky is offline
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Ask for Mrs Jay at Village Ford in Bellview. Tippy Top Fantastic Phenomenal Service. Old School Service. For me it was. I have a whole lot of animal magnetism though, lol, good luck. You will be offered a resolution.

You’re better off with Google Maps IMHO.

  #12  
Old 12-27-2018, 08:41 PM
retiredguy123 retiredguy123 is online now
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Quote:
Originally Posted by Nucky View Post
Ask for Mrs Jay at Village Ford in Bellview. Tippy Top Fantastic Phenomenal Service. Old School Service. For me it was. I have a whole lot of animal magnetism though, lol, good luck. You will be offered a resolution.

You’re better off with Google Maps IMHO.
Been there, done that. Mrs. Jay is good, but she has no resolution for my Ford navigation system.
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  #13  
Old 12-27-2018, 08:45 PM
Two Bills Two Bills is offline
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Ford/Mercury | HERE
  #14  
Old 12-27-2018, 08:52 PM
retiredguy123 retiredguy123 is online now
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Originally Posted by Two Bills View Post
Thanks, but that site will charge you $150 for a navigation update on a 2015 or older vehicle. But, there are no updates for the 2016 and later models. Who would pay $150 to get a 4 year old navigation "update"?

Last edited by retiredguy123; 12-28-2018 at 06:54 AM.
  #15  
Old 12-28-2018, 10:09 AM
New Englander New Englander is offline
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Am the only one who uses a Garmin Nuvi?
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  #16  
Old 12-28-2018, 10:18 AM
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Rapscallion St Croix Rapscallion St Croix is offline
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Here is a recap

OP bought a brand new car with an expensive upgrade...built in Navigation

Car manufacturer has not issued any updates and OP is not happy and wants to know if others have similar problems with their make of choice.

OP is not interested in alternative solutions such as smart phones and aftermarket GPS, but this does not stop others from suggesting them.

That's about it.
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  #17  
Old 12-28-2018, 10:26 AM
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Quote:
Originally Posted by Rapscallion St Croix View Post
Here is a recap

OP bought a brand new car with an expensive upgrade...built in Navigation

Car manufacturer has not issued any updates and OP is not happy and wants to know if others have similar problems with their make of choice.

OP is not interested in alternative solutions such as smart phones and aftermarket GPS, but this does not stop others from suggesting them.

That's about it.
We have a 2017 GM vehicle with navigation and there have not yet been any updates.
  #18  
Old 12-28-2018, 11:37 AM
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Originally Posted by retiredguy123 View Post
I purchased a 2017 Ford Escape in April 2017 with a built-in navigation system. Now, almost 2 years later, and Ford has never offered any updates. I still cannot even enter my own address, but have to use Walgreens as my home. Is anyone else irritated with Ford about this? I just talked with Ford's customer service, and all the lady could say was "I'm sorry". Navigation is an expensive option on a new car, but, if they never update it, why pay for it? Do other car makers treat customers the same way?
We have a 2013 Ford Escape and they do offer GPS updates. I have installed 2 updates, I got them online from a Ford parts website. My problem with them is they are approximately $100 and are not free. The map is on a SIMM card inside the arm rest box. You get a new SIMM card and change it out. They have them about every year.

I will never again purchase a GPS built in the car. I have a Garmin on my Harley and they have free updates approximately 3-4 times a year. The problem with the manufactures GPS is I am told they operate off of cell towers. I have had my GPS in the Ford start doing weird things and show me in the middle of a field and not on the road. Garmin operates off their satellites are always work. I don't think I will purchase any more Ford updates, I will use my Garmin instead.


I am sorry but I can not remember the web site, I would think the Ford parts department would have the answers.

Last edited by 427dave; 12-28-2018 at 11:45 AM.
  #19  
Old 12-28-2018, 11:53 AM
retiredguy123 retiredguy123 is online now
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The 2017 models do not have a SIMM or sd card slot for the updates. Both the Ford website and customer service will tell you that there are no updates available. The dealer will tell you that the updates are free and that you get them via WIFI. That sounds great when you buy the car, but, so far, Ford has never provided an update.
  #20  
Old 12-28-2018, 01:10 PM
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I gave up with the Ford SYNC system, I have my own Garmin LIFETIME maps option, which are updated quarterly, simply plug in your Garmin to the computer, and the rest is automatic. BTW, Ford announced they no longer support SYNC, on a 6 year old car. I will remember this when we purchase our next car, separate user supplied nav system.
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