[MiniMom]

We bought a reconditioned 2009 Club Car on January 16th from "Golf Carts and More" in Summerfield. It has has a sudden loss of power problem since the first week! We have had them take it back to their shop 4 times and still they cannot fix the problem. Today we asked for our money back and they offered a credit towards another cart. Do we have any recourse??? I do not want to deal with this company any more as I have no faith in their mechanics' abilities. I have been stuck in intersections, on the golf cart bridge and other assorted places with NO power!! Help!!

[redwitch]

Sorry, have no idea. Think this is something that you might want to (1) change the title since it is not golf cart repair advice you're seeking, (2) put it in the legal forum and (3) consider talking to an attorney to find out what your recourse is. I wish you luck.

Another alternative would be to take the cart to an independent mechanic. It might be a very simple fix.

[rjm1cc]

Depending on your sales contract you might be able to go to small claims court.

I think I would take the credit and hope this was just an un fixable problem and will not repeat.

[Steve & Deanna]

Originally Posted by MiniMom

We bought a reconditioned 2009 Club Car on January 16th from "Golf Carts and More" in Summerfield. It has has a sudden loss of power problem since the first week! We have had them take it back to their shop 4 times and still they cannot fix the problem. Today we asked for our money back and they offered a credit towards another cart. Do we have any recourse??? I do not want to deal with this company any more as I have no faith in their mechanics' abilities. I have been stuck in intersections, on the golf cart bridge and other assorted places with NO power!! Help!!

There must be some sort of 'lemon law' or I would seek out a complaint against them with the FL attorney general and Better Business Bureau. It seems to me that you gave them ample opportunity to right the golf cart that you purchased. I would put my complaint in writing to the Attorney Gen'l, cc Better Business Bureau and a few days later, send the cc to Golf Carts and More. When writing to the Attorney General and Better Business Bureau, I would relay the story to them and 'tell them what you want.' Also, I would be concise but brief. Good luck to you and thanks for the 'heads up'. By the way, last year, we were fortunate enough to buy a used golf car privately through the Daily Sun and we use Town & Country Golf Cars for service.

[Dr Winston O Boogie jr]

You can go through small claims court and continue with all the hassles of dealing with the dealer or, you can call Todd Casey Golf Cart Repairs.
Todd will look it over and give you an honest evaluation of what the problem is. He will tell you what it will cost to fix it and fix it right. He comes to your house and will stand behind his work. You'd be paying for something that you should;t have to but you'll get your cart up and running and get this all behind you.

[KBusch]

Before you jump to lawyers and lawsuits, try this approach. Contact the seller again and tell them that you have given them 4 chances at repair and at this time you want to take it to someone who is trained in golf car repair and if they will pay for the repair. Very simple approach, and if they are an upstanding seller, they will just agree to it and may even give you the name of someone they trust.

[GolfCart]

Why don't you explain any and all symptoms, when it quits running after a bit of time does it start back up again or does it need to be charged what actually happens?

[rubicon]

Originally Posted by MiniMom

We bought a reconditioned 2009 Club Car on January 16th from "Golf Carts and More" in Summerfield. It has has a sudden loss of power problem since the first week! We have had them take it back to their shop 4 times and still they cannot fix the problem. Today we asked for our money back and they offered a credit towards another cart. Do we have any recourse??? I do not want to deal with this company any more as I have no faith in their mechanics' abilities. I have been stuck in intersections, on the golf cart bridge and other assorted places with NO power!! Help!!

MiniMom: First the mechanical. My Club Car did the same thing and the repair guy could not get it to do what was happening to me and so we tried various things. finally afer about the 5th time in his shop he drove the cart all over TV and finally it quit. The result was the motor was overheating and my controller shut it down but for some reason it never picked the event. Once the motor was replaced it runs like a top.

As to the legal aspects. There has to be laws on the books to protect you especially since this is a recent purchased. I would not waste my time with BBB because all they do is record the complaint and for that stated purpose your better to complain to Senior v Crimes.

I would writ them a letter explaining that unless they acted upon your demands immediately you would file a small claims action

If this were me i would have lost confidence in this company and would not accept credit toward another cart (i.e trust has been breached)

I ran into a shady golf cart dealer and wished I had acted sooner. Needless to say his bad dealings put him out of business and I am told one customer put him down on the floor. I wouldn't advise the later action or he might be suing you Best ofluck and so sorry you are having difficulty

[crummybuttons]

Originally Posted by MiniMom

We bought a reconditioned 2009 Club Car on January 16th from "Golf Carts and More" in Summerfield. It has has a sudden loss of power problem since the first week! We have had them take it back to their shop 4 times and still they cannot fix the problem. Today we asked for our money back and they offered a credit towards another cart. Do we have any recourse??? I do not want to deal with this company any more as I have no faith in their mechanics' abilities. I have been stuck in intersections, on the golf cart bridge and other assorted places with NO power!! Help!!

We just had our cart looked over because we felt our brakes were going. We had DR Golf Cart Styles & Service (David Rottermond, owner) look at it. He comes directly to your home. I was thrilled with his prompt service and honesty. He went over our cart, and fixed all the problems. I would use him from now on. 352-753-7320.

[GatorFan]

I would take it to Cart World in Lady Lake. They are the Club Car dealer.