[Shimpy]

Originally Posted by Bobcuse

On Demand selections were a small fraction of Comcast selections and that I couldn't get the MLB Extra Innings baseball package, I stopped looking. Make sure they have what you want before you switch.

Century Link free on demand had a total of 9 choices when I had them and Comcast had probably well over 50. It was more than I could take to be watching a game and have the picture freeze up. I was always calling to report a problem. I'm back at Comcast now.

[Dr Winston O Boogie jr]

I have Comcast. Live the reception, the picture and the internet speed. Hate the company and their customer non-service.

I would love to switch but I was told that Century Link's internet is very slow.

[TNLAKEPANDA]

We will stick with Brighthouse for both internet and TV. I have not heard much good about Century Link and we have Comcast at our summer home because it is our only choice.

[rdhdleo]

We just switched from Comcast to Century Link Prism and no issues at all!, Internet is as good if not better than Comcast for us, very fast. Picture is perfect and love not being nickel and dimed for every little thing like Comcast. We now have whole house DVR, several wireless boxes and hd svc or all tvs where with Comcast it was all extra and our Bill had jumped to over $190 a month! without notice or reason! Prism is much less for a lot more.! Love their Customer Svc. We are now fighting with Comcast Corporate for our refund on the bill we had just paid before canceling. Talked to one rep who said we'd get around $25!!! Really after only a week into our sec. time frame? Waiting for corporate to call back, even he girl at the Comcast Ofc here in Summerfield said whoever I talked to was an idiot.... oh and their OFC was overflowing full (people waiting outside) disgruntled customers.

[rknee]

We have been without TV service for a week now due to the worst technical people I have ever encountered. Centurylink was to install Prism, internet and phone service. The technician arrived about 1 hour late and pretty much set us up for failure just by the way he talked. Said he needed to check the signal at the box a few houses away. Came back and said it was too weak and he could not make the installation. He re-scheduled us for the next Saturday (8-30-14) at 1:00pm. Needless to say, no one showed up although their support group told me they would be happy to re-schedule 09-06-14. The technician said he was here and we weren't home so he left a note on the door with his phone number to call him (this is what he told Centurylink). We were home the entire day and nothing was left on our door. Centurylink is using outside contractors for installation and they are doing what they want irregardless of the customers. I have signed up with Comcast for the same services and the price is a wash compared to Prism. We also will have 50mps internet as compared to 10mps from Centurylink.