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Comcast modem router questions

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Old 02-14-2018, 10:50 AM
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Default Comcast modem router questions

Help with linksysmodem/router install. Any assistance would be appreciated, tired of comcast rental fee.
Bought new link sys DOESIS 3.0.
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Old 02-14-2018, 12:48 PM
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I think you need to call Comcast for them to initialize the device on their system.
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Old 02-14-2018, 01:12 PM
deano_hoosier deano_hoosier is offline
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Just did this a few weeks ago. Comcast has a place on their website where you can link up the new modem without doing the call. Use the following link to see how to do it.

Hook Up Your Router to Connect to the Internet
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Old 02-14-2018, 02:39 PM
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Thank you, thank you!
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Old 02-14-2018, 04:15 PM
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Quote:
Originally Posted by deano_hoosier View Post
Just did this a few weeks ago. Comcast has a place on their website where you can link up the new modem without doing the call. Use the following link to see how to do it.

Hook Up Your Router to Connect to the Internet
Great info, thanks for posting this, I hate calling them.
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Old 02-14-2018, 05:34 PM
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Quote:
Originally Posted by deano_hoosier View Post
Just did this a few weeks ago. Comcast has a place on their website where you can link up the new modem without doing the call. Use the following link to see how to do it.

Hook Up Your Router to Connect to the Internet
Mine is a combo modem and router, would this website apply?
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Old 02-14-2018, 08:44 PM
shumbapie shumbapie is offline
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I suspect that you will need to contact Comcast. It looks like this website is for installing a router after you have the internet modem installed. The first thing that needs to be installed is the modem. You mentioned that you have a combined modem and router. You will need to call Comcast and provide them with a MAC address (should be on the modem/router) and the model number of the device.
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Old 02-15-2018, 06:54 AM
Dan9871 Dan9871 is offline
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There are separate instructions for modem self installation

Install and Activate Your Purchased Modem for Xfinity Service
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Old 02-15-2018, 07:19 AM
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When we signed up with Comcast they recommended we purchase our modem. We bought the one they recommended. However, they failed to tell us that if we had a problem with it they couldn't fix it due it not being their rental modem. Therefore, we couldn't get it fixed so had to go to renting theirs. You might ask them about this. Just a suggestion.
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Old 02-15-2018, 07:39 AM
retiredguy123 retiredguy123 is offline
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Quote:
Originally Posted by CathyandJohn View Post
When we signed up with Comcast they recommended we purchase our modem. We bought the one they recommended. However, they failed to tell us that if we had a problem with it they couldn't fix it due it not being their rental modem. Therefore, we couldn't get it fixed so had to go to renting theirs. You might ask them about this. Just a suggestion.
To purchase the same modem at Best Buy as the Comcast modem, which includes the landline phone connection, would be about $220. For me, it makes more sense to rent the Comcast modem for about $10 per month. If the modem you own malfunctions, or even if your service fails and Comcast blames it on your modem, how long will it take you to get your service restored? If your modem is under warranty, it may take weeks to enforce the warranty, and you will be out of service.
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Old 02-15-2018, 08:35 AM
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This isn't going to address the OPs issue but may be of help for others in making decisions. One of the things I like about CenturyLink via fiber to the house is that they give you an IP address at a RJ-45 jack in the wall. At this point, you can plug in any router (not a modem/router, just a router) or computer and you don't need any assistance from CenturyLink. I understand that you will require their equipment if you have their Prism IPTV service but if you only have internet you can skip their equipment and easily use your own. If you want a "landline", any of the Voice-over-IP phone services will save you money.

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To purchase the same modem at Best Buy as the Comcast modem, which includes the landline phone connection, would be about $220. For me, it makes more sense to rent the Comcast modem for about $10 per month. If the modem you own malfunctions, or even if your service fails and Comcast blames it on your modem, how long will it take you to get your service restored? If your modem is under warranty, it may take weeks to enforce the warranty, and you will be out of service.

Last edited by biker1; 02-15-2018 at 08:44 AM.
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Old 02-15-2018, 08:55 AM
SFSkol SFSkol is offline
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Just to further summarize on this....


Quote:
This isn't going to address the OPs issue but may be of help for others in making decisions......
There are basically four technologies to get internet to your home and examples of each.

Satellite - Direct TV
Cable - Comcast
Phone Lines - Century Link
Cell Towers - Through your phone service provider
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Old 02-15-2018, 08:59 AM
biker1 biker1 is offline
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In the case of CenturyLink, there are actually two technologies: copper wire "phone lines" (aka DSL) and fiber optic cable to the house.

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Originally Posted by SFSkol View Post
Just to further summarize on this....




There are basically four technologies to get internet to your home and examples of each.

Satellite - Direct TV
Cable - Comcast
Phone Lines - Century Link
Cell Towers - Through your phone service provider
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Old 02-15-2018, 09:18 AM
SFSkol SFSkol is offline
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Wasn't sure it the fiber option was available in The Villages as I haven't seen it here in the Historic Section. Is it, anywhere in the Villages?
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Old 02-15-2018, 09:21 AM
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I believe everything below 466a and other selected areas in The Villages has fiber to the house. I live down near Brownwood.

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Originally Posted by SFSkol View Post
Wasn't sure it the fiber option was available in The Villages as I haven't seen it here in the Historic Section. Is it, anywhere in the Villages?
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