[Robb.shipp]

We bought a two year old home in Monarch Grove village. Of course the house is past its warranty period. I am having an issue with plumbing backing up into the guest bathroom toilet and tub when we run the washing machine. I understand that Mike Scott plumbing did the original work so I called them. They sent someone out to snake the line and charged me $200 dollars. The next time we ran the washing machine it did it again so I called them back and they said they do not guarantee their work so I would have to pay another $200. I would like to find out if there are others in my area that are experiencing the same issue because this sounds like an issue with the swing check valve being faulty at time of installation. If you or someone you know is having this same problem, please let me know. I am not going to continue to pay for something they can't fix by snaking the line. Thanks

[retiredguy123]

I don't know what is causing your blockage, but I don't think there is a swing check valve in your plumbing drainage system. If there was one, it would be accessible. Another option is to hire someone who has a camera to inspect the drainage system. If the drain is clear, it could be a blocked vent.

Do you have the optional sewer backup coverage on your homeowners insurance policy? If so, you may want to ask them what it may cover.

[Babubhat]

A small homeowners claim will will likely result in higher premiums. The Florida insurance market is brutal.

[Sabella]

Originally Posted by Robb.shipp

We bought a two year old home in Monarch Grove village. Of course the house is past its warranty period. I am having an issue with plumbing backing up into the guest bathroom toilet and tub when we run the washing machine. I understand that Mike Scott plumbing did the original work so I called them. They sent someone out to snake the line and charged me $200 dollars. The next time we ran the washing machine it did it again so I called them back and they said they do not guarantee their work so I would have to pay another $200. I would like to find out if there are others in my area that are experiencing the same issue because this sounds like an issue with the swing check valve being faulty at time of installation. If you or someone you know is having this same problem, please let me know. I am not going to continue to pay for something they can't fix by snaking the line. Thanks

I hope your experience with this plumber also demonstrates why to not use them again. I had a similar incident - a basic fix small leak on kitchen faucet, faucet not taken apart, said I need new one and charged $100. For nothing?

[My Daily Run]

Call the water dept...352-750-0000...they have a camera and it might be their sewer and not yours...and it's free

[pjwenz]

So this is a photo of what we found behind the drywall when we started a bathroom renovation. It never leaked because the plumber went so far as to caulk the screw he ran right through the middle of the pipe.

[photo1902]

Originally Posted by Robb.shipp

We bought a two year old home in Monarch Grove village. Of course the house is past its warranty period. I am having an issue with plumbing backing up into the guest bathroom toilet and tub when we run the washing machine. I understand that Mike Scott plumbing did the original work so I called them. They sent someone out to snake the line and charged me $200 dollars. The next time we ran the washing machine it did it again so I called them back and they said they do not guarantee their work so I would have to pay another $200. I would like to find out if there are others in my area that are experiencing the same issue because this sounds like an issue with the swing check valve being faulty at time of installation. If you or someone you know is having this same problem, please let me know. I am not going to continue to pay for something they can't fix by snaking the line. Thanks

Your issues could also be caused by a vent stack issue. I would have a plumber explore that portion as well.

[Keefelane66]

Why would anyone hire a tradesperson that will not stand behind their work?

[Topspinmo]

Originally Posted by Robb.shipp

We bought a two year old home in Monarch Grove village. Of course the house is past its warranty period. I am having an issue with plumbing backing up into the guest bathroom toilet and tub when we run the washing machine. I understand that Mike Scott plumbing did the original work so I called them. They sent someone out to snake the line and charged me $200 dollars. The next time we ran the washing machine it did it again so I called them back and they said they do not guarantee their work so I would have to pay another $200. I would like to find out if there are others in my area that are experiencing the same issue because this sounds like an issue with the swing check valve being faulty at time of installation. If you or someone you know is having this same problem, please let me know. I am not going to continue to pay for something they can't fix by snaking the line. Thanks

Sounds like vent problem to me?

[Topspinmo]

Originally Posted by Keefelane66

Why would anyone hire a tradesperson that will not stand behind their work?

New flash, nearly no one will guarantee anything after warranty ran out or after they finish job and left.

[DAVES]

Originally Posted by Topspinmo

New flash, nearly no one will guarantee anything after warranty ran out or after they finish job and left.

Any service business is difficult. Customers, who call you because they do not know enough to fix it themselves, assume while they never did, that you should work for free.
Knowledge, knowing what to fix and how to do it-but, he was only here for half an hour.
It was only two years old. Time marches on whether you are having fun or not-ok yes we bought it xxxx years ago.

Plumbing? I seem to recall in the villages the warranty is TWO YEARS. For the original poster, I would contact the Villages. I think they have a warranty department.

[DAVES]

Originally Posted by pjwenz

So this is a photo of what we found behind the drywall when we started a bathroom renovation. It never leaked because the plumber went so far as to caulk the screw he ran right through the middle of the pipe.

That is spooky. The cut through the 2x4 obviously compromising it's strength. Supporting the pipe with a wallboard screw is not proper.

[thevillages2013]

Originally Posted by DAVES

That is spooky. The cut through the 2x4 obviously compromising it's strength. Supporting the pipe with a wallboard screw is not proper.

Yeah that is a supply line with constant pressure on it. Should have a metal strap over it. Who knows what year that was built and if it was permitted/ inspected . Inspector “need to secure pipe “ , plumber - “how’s that”?

[thevillages2013]

Originally Posted by Robb.shipp

We bought a two year old home in Monarch Grove village. Of course the house is past its warranty period. I am having an issue with plumbing backing up into the guest bathroom toilet and tub when we run the washing machine. I understand that Mike Scott plumbing did the original work so I called them. They sent someone out to snake the line and charged me $200 dollars. The next time we ran the washing machine it did it again so I called them back and they said they do not guarantee their work so I would have to pay another $200. I would like to find out if there are others in my area that are experiencing the same issue because this sounds like an issue with the swing check valve being faulty at time of installation. If you or someone you know is having this same problem, please let me know. I am not going to continue to pay for something they can't fix by snaking the line. Thanks

How long have you owned the home and has this been a problem the whole time you have owned the home or just recently started? Was there an inspection done on the home by a licensed inspector before purchase ( probably wouldn’t have caught that anyway) and was there anything about the issue mentioned by the seller on the disclosure ? A camera is what I recommend and definitely a different plumber

[danglanzsr]

Originally Posted by pjwenz

So this is a photo of what we found behind the drywall when we started a bathroom renovation. It never leaked because the plumber went so far as to caulk the screw he ran right through the middle of the pipe.

It is not likely the plumber put the drywall screw through the pipe. It was probably the drywall installer.