[retiredguy123]

Originally Posted by OrangeBlossomBaby

Meanwhile, back in the real world:

"...please move to another lane."

"No."

So, the Publix approach is to create an express lane that requires customers to only have 10 items or fewer. But, when some customers decide that it is okay to have 30 or 40 items instead of 10, Publix just eliminates the 10 items or less part, but still calls it an express lane with no requirement on the number of items. It is now fine for customers to use the express lane with 30 or 40 items. Have I got your position correct?